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Patient Outreach Coordinator Jobs (NOW HIRING)

Bienvivir

Outreach Coordinator

El Paso, TX · On-site

$10K/mo

Bienvivir All-Inclusive Senior Health ("Bienvivir") is a community-based, patient-centered ... OUTREACH COORDINATOR Under the direction of the Marketing Manager, the Outreach Coordinator will ...

Bienvivir All Inclusive Health

Be Seen First

Outreach Coordinator

El Paso, TX · On-site

$18.26 - $27.39/hr

Bienvivir All-Inclusive Senior Health ("Bienvivir") is a community-based, patient-centered ... OUTREACH COORDINATOR GENERAL DESCRIPTION: Under the direction of the Marketing Manager, the ...

University of Miami

Outreach Coordinator

Miami, FL · On-site

The Outreach Coordinator oversees the development and implementation of public education and ... edge patient care powered by the ground breaking research and medical education at the Miller ...

Brightview Health

Outreach Coordinator

Newark, OH · On-site

The Business Development Rep/Outreach Coordinator (OC) is a vital member of the patient acquisition team and serves as the external-facing representative of BrightView. The Outreach Coordinator ...

BrightView Health

Outreach Coordinator

Chillicothe, OH · On-site

$55K - $65K/yr

The Business Development Rep/Outreach Coordinator (OC) is a vital member of the patient acquisition team and serves as the external-facing representative of BrightView. The Outreach Coordinator ...

BrightView Health

Outreach Coordinator

Newark, OH · On-site

$55K - $65K/yr

The Business Development Rep/Outreach Coordinator (OC) is a vital member of the patient acquisition team and serves as the external-facing representative of BrightView. The Outreach Coordinator ...

BrightView Health

Outreach Coordinator

Chillicothe, OH · On-site

$55K - $65K/yr

The Business Development Rep/Outreach Coordinator (OC) is a vital member of the patient acquisition team and serves as the external-facing representative of BrightView. The Outreach Coordinator ...

BrightView Health

Outreach Coordinator

Newark, OH · On-site

$55K - $65K/yr

The Business Development Rep/Outreach Coordinator (OC) is a vital member of the patient acquisition team and serves as the external-facing representative of BrightView. The Outreach Coordinator ...

University of Miami

Outreach Coordinator

Miami, FL · On-site

The Outreach Coordinator oversees the development and implementation of public education and ... edge patient care powered by the ground breaking research and medical education at the Miller ...

BrightView Health

Outreach Coordinator

Zanesville, OH · On-site

$55K - $65K/yr

The Business Development Rep/Outreach Coordinator (OC) is a vital member of the patient acquisition team and serves as the external-facing representative of BrightView. The Outreach Coordinator ...

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How much do patient outreach coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient outreach coordinator in the United States is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.52 per hour, depending on experience, location, and employer.

What is a patient outreach coordinator?

A Patient Outreach Coordinator is a healthcare professional responsible for connecting patients with healthcare services, providing educational information, and ensuring follow-up care. They often work to improve patient engagement and health outcomes by reaching out to individuals via phone, email, or community events. Their duties may include scheduling appointments, answering questions about care plans, and helping patients navigate healthcare systems. This role is crucial in supporting patient satisfaction and ensuring that individuals receive the care and resources they need.

What are the key skills and qualifications needed to thrive as a patient outreach coordinator?

To thrive as a Patient Outreach Coordinator, you need strong organizational skills, knowledge of healthcare services, and experience in patient engagement, often supported by a degree in healthcare administration or a related field. Familiarity with CRM software, electronic health records (EHRs), and communication platforms is typically required. Exceptional interpersonal skills, empathy, and cultural sensitivity help build trust and motivate patients to participate in care programs. These skills and qualities are crucial for ensuring effective communication, improving patient outcomes, and supporting healthcare initiatives.

What are some common challenges patient outreach coordinators face when engaging patients, and how can these be addressed?

Patient Outreach Coordinators often encounter challenges such as reaching disengaged patients, addressing language or cultural barriers, and managing large caseloads. To overcome these obstacles, coordinators use personalized communication strategies, leverage multi-channel outreach (phone, email, text), and collaborate with interpreters or cultural liaisons as needed. Building trust and rapport, as well as maintaining accurate records, are key to ensuring effective and consistent patient engagement.

What is the difference between Patient Outreach Coordinator vs Patient Services Representative?

AspectPatient Outreach CoordinatorPatient Services Representative
Required CredentialsHigh school diploma; some roles prefer healthcare or communication certificationsHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, clinics, or community outreach programsHospital reception, call centers, or healthcare offices
Employer & Industry UsageHospitals, clinics, healthcare organizationsHospitals, insurance companies, healthcare providers
Common Search & ComparisonPatient Outreach Coordinator vs Patient Services Representative

The Patient Outreach Coordinator focuses on engaging with patients through community programs, scheduling, and education, often requiring outreach skills and healthcare knowledge. In contrast, the Patient Services Representative primarily handles patient inquiries, appointment scheduling, and administrative tasks within healthcare settings. Both roles support patient care but differ in scope and daily responsibilities.

What degree do you need to be a patient outreach coordinator?

A patient outreach coordinator typically needs at least a high school diploma or equivalent; however, many employers prefer candidates with a bachelor's degree in healthcare, communications, or a related field. Relevant skills include communication, organization, and familiarity with healthcare systems, and some roles may require certification or experience in healthcare administration.
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Patient Outreach Coordinator jobs near you
Infographic showing various Patient Outreach Coordinator job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,927 per year, or $23 per hour.

OUTREACH COORDINATOR

NORTH EAST MEDICAL SERVICES

Burlingame, CA • On-site

$32.08 - $36.15/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Job description

The Outreach Coordinator plays an important and unique role in supporting Population Health initiatives through patient outreach and engagement. This role is responsible for supporting patient recruitment, retention, and engagement strategies that contribute to improved population health outcomes. The Outreach Coordinator will conduct outreach activities that connect current and prospective patients with NEMS services, promote preventive care, and increase access to culturally and linguistically appropriate healthcare resources.

The candidate must demonstrate strong communication and relationship-building skills to work effectively with patients and families, healthcare providers and care teams, and community-based organizations. These skills will support improved care coordination, help identify and address cultural and healthcare system barriers, promote timely access to care, and empower patients to engage in preventive services and population health programs. 

ESSENTIAL JOB FUNCTIONS:

  • Conduct outreach to newly assigned patients to establish primary care services and connect them with appropriate resources and services at NEMS sites.
  • Conduct targeted outreach to patients to support population health initiatives, including annual wellness visits, preventive screenings and services, chronic disease management, and care gap closure.
  • Conduct outreach to diverse patient populations to promote engagement in NEMS services, programs, and population health initiatives, while supporting NEMS marketing and community engagement strategies.
  • Identify and understand the needs, interests, and barriers affecting current and prospective patient populations to increase awareness and utilization of services offered by NEMS.
  • Assist with data collection and tracking of outreach activities, and report relevant statistical and operational information to management and leadership.
  • Track outreach outcomes related to quality measures and population health initiatives to support reporting and performance improvement efforts.
  • Participate in Performance Improvement and Continuous Quality Improvement activities and attend trainings and meetings as needed.
  • Ensures compliance with all applicable local, state, and federal regulations, as well as organizational policies and procedures.
  • Performs other job duties as required by manager/supervisor
  • High school diploma with minimum of 2 years of relevant work experience. Associate or Bachelor’s degree preferred.
  • Experience with medical appointment scheduling required. Experience with Epic EHR scheduling is strongly preferred.
  • Prior experience in a managed care setting or IPA provider organization a plus.
  • Prior experience with customer service; can build rapport with patients via phone.
  • Proficient with Microsoft Office and PC based software programs or automated database management systems preferred.
  • Ability to follow through with delegated tasks and self-manage in a detail-oriented environment.
  • Good organization and prioritization skills to manage multiple projects and timelines.
  • Strong interpersonal skills to collaborate effectively with a broad range of internal and external stakeholders.
  • Excellent communication (spoken and written) and time management skills.

LANGUAGE:

  • Must be able to fluently speak, read and write English.
  • Fluent in Chinese (Cantonese and/or Mandarin) required.
  • Fluency in other languages is an asset. 

STATUS:

  • This is an FLSA Non-exempt position.
  • This is not an OSHA high-risk position.
  • This is a Full Time position.

NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).
 

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