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Remote Care Advocate -- $20-$25/hr | 20-40 hrs/week | U.S.-based Remote work without the isolation ... After a patient completes an initial visit with a clinical lead, you become their go-to support ...

Act as the link between the patient and the billing practitioner. Support care coordination by ... Remote Independence: Successfully work in a remote team environment with high independence and ...

Act as the link between the patient and the billing practitioner. Support care coordination by ... Remote Independence: Successfully work in a remote team environment with high independence and ...

Act as the link between the patient and the billing practitioner. Support care coordination by ... Remote Independence: Successfully work in a remote team environment with high independence and ...

About GreyZone Health GreyZone Health is a professional patient advocacy practice specializing in ... remote workspace: high-speed internet, secure network, a personal password-protected laptop not ...

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Remote Patient Care Advocate information

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How much do remote patient care advocate jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for remote patient care advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Patient Care Advocate?

A typical day for a Remote Patient Care Advocate involves interacting with patients via phone, video calls, or secure messaging to answer questions, assist with care plans, and address concerns. You'll collaborate closely with healthcare providers, nurses, and administrative staff to ensure patients receive timely support and follow-ups. Documentation in electronic health record systems is a core aspect, as is helping patients navigate insurance coverage and community resources. This role often balances scheduled check-ins with handling urgent requests, making adaptability and proactive communication important for success.

What is a Remote Patient Care Advocate job?

A Remote Patient Care Advocate provides support to patients by assisting with healthcare navigation, coordinating care, and addressing concerns—all while working remotely. They act as a liaison between patients, healthcare providers, and insurance companies to ensure patients receive the care they need. Responsibilities may include scheduling appointments, answering medical-related inquiries, and providing education on treatment options. Strong communication skills and knowledge of healthcare processes are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Patient Care Advocate position, and why are they important?

A Remote Patient Care Advocate should possess a background in healthcare or social work, strong patient communication skills, and an understanding of care coordination processes. Familiarity with electronic health record (EHR) systems, telehealth platforms, and HIPAA regulations is usually required, and certification such as Certified Patient Advocate (CPA) can be beneficial. Exceptional listening, problem-solving, and empathy stand out as essential soft skills for supporting patients remotely. These competencies ensure effective patient advocacy, seamless virtual care coordination, and high levels of patient satisfaction in a remote setting.

More about Remote Patient Care Advocate jobs
What cities are hiring for Remote Patient Care Advocate jobs? Cities with the most Remote Patient Care Advocate job openings:
What states have the most Remote Patient Care Advocate jobs? States with the most job openings for Remote Patient Care Advocate jobs include:
Infographic showing various Remote Patient Care Advocate job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 15% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Patient Care Advocate (Oakland, California)

Hey Jane

Oakland, CA • On-site, Remote

$60K - $62K/yr

Full-time

Posted 7 days ago


Job description

Unless otherwise noted, all positions are fully remote with work permitted from the following states: CA, CO, IL, MA, MD, NJ, NY, OR, and WA.

We are living through a pivotal moment for reproductive and sexual health—and Hey Jane is uniquely positioned to help.

From day one, we've been committed to providing safe, discreet medication abortion treatment—and have helped more than 100,000 people get the care they need. Today, we offer a range of reproductive and sexual health care services from the comfort and convenience of your phone.  Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We’re committed to helping our patients get safe, discreet, judgment-free virtual health care, from a team that truly cares.

The team at Hey Jane is looking to expand our team by adding a detail oriented, human-centered, tech-savvy Patient Care Advocate with a background in medication abortion who can provide excellent customer service on a full-time basis.
 
This is a hybrid role with required in-clinic hours at our Oakland clinic. Initially, this team member will work 30 per week on-site and 10 hours remote. Expected start date in early August.
 
Schedule: 09:00am–07:00pm PT (10 hr shifts)
 
Workdays: Wednesday-Saturday (Wednesday-Friday in office, Saturday remote)
 
Compensation: $60,000-$62,000 annually, salaried with benefits (plus on-site and weekend differential pay)
Responsibilities
  • Answering patient questions related to treatment, logistics, and next steps
  • Troubleshooting patient concerns related to shipping, refunds, scheduling, and care coordination
  • Tracking patients through their care journey and ensuring timely follow-up
  • Checking, documenting, and reporting insurance eligibility information
  • Maintaining accurate documentation within the EMR while adhering to HIPAA and privacy standards
  • Balancing multiple priorities while staying grounded, communicative, and reliable to both patients and teammates
  • This role requires a high level of accuracy and follow-through. Small details directly impact patient care. We value team members who take pride in getting things right, asking clarifying questions, and closing loops.
Qualifications
  • Healthcare background (MA, PCA, CNA, or similar clinical or patient-facing role)  with 1+ years of experience in abortion care
  • Comfort working across both in-clinic and remote environments
  • Strong communication, organization, and problem-solving skills
  • Strong triage skills, with the ability to make sound decisions in real time
  • Exceptional communication skills, with the ability to deliver clear, empathetic guidance to patients in moments of stress or uncertainty
  • Skilled at using online tools and technology to deliver care and communicate with patients
  • Comfort in supporting patients with sensitive health issues, such as abortion and birth control
  •  Ability to navigate protocols, regulatory requirements, and organizational policies related to patient care and documentation
  • Experience providing trauma-informed care, demonstrated through the ability to slow down, adjust tone, and meet patients with steadiness and respect during moments of crisis
  • Eager to engage in constant process improvement to help refine tools and operations for improved care delivery
  • Strong ability to prioritize competing tasks, manage time thoughtfully, and communicate proactively with teammates about progress, changes, and follow-through
Bonus Points
  • Spanish language proficiency
  • Prior remote or hybrid work experience
  • Experience working in a startup or fast-growing organization
• Compensation: $60-$62k + equity + Weekend/On-Site differential pay
• Flexible vacation policy
• Health, dental, and vision insurance with FSA
At Hey Jane, we work towards the vision of having equitable healthcare, changing the status quo, and rebuilding the way people experience healthcare—and bring that same vision to our workplace. We’re an equal opportunity employer committed to building an inclusive environment, and encourage all applicants from every background and life experience.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.