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Private Patient Advocate Jobs (NOW HIRING)

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Private Patient Advocate information

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How much do private patient advocate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for private patient advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

How do you become a private patient advocate?

To become a private patient advocate, individuals typically gain experience in healthcare, social work, or related fields, and develop strong communication and organizational skills. Certification programs are available that can enhance credibility, and understanding medical terminology and patient rights is important for effective advocacy.

What is a private patient advocate?

A Private Patient Advocate is a professional who helps patients and their families navigate the complex healthcare system, ensuring they receive the best possible care. They provide support by explaining diagnoses, coordinating care, assisting with insurance issues, and communicating with healthcare providers on behalf of the patient. Private Patient Advocates work independently or as part of patient advocacy firms, and their goal is to empower patients to make informed decisions about their health.

What is the difference between Private Patient Advocate vs Medical Case Manager?

AspectPrivate Patient AdvocateMedical Case Manager
CredentialsOften certified as Patient Advocate or similarLicensed healthcare professionals or certified case managers
Work EnvironmentPrivate clients, hospitals, or healthcare settingsHospitals, insurance companies, healthcare organizations
Employer & IndustryHealthcare advocacy firms, private practice, hospitalsInsurance companies, healthcare providers, government agencies
Search & Comparison IntentAssistance navigating healthcare, patient rightsCoordinating care, managing treatment plans

While both roles involve healthcare navigation, a Private Patient Advocate primarily focuses on supporting individual patients through their healthcare journey, ensuring their rights and needs are met. A Medical Case Manager typically works within healthcare organizations or insurance companies to coordinate and manage patient care plans. The roles overlap in patient support but differ in scope and employment setting.

How does a private patient advocate collaborate with healthcare providers and family members to support clients?

Private Patient Advocates act as a crucial bridge between clients, their families, and healthcare professionals. They often attend medical appointments with clients, help interpret medical information, and ensure that the patient's wishes and best interests are communicated clearly to all parties involved. Advocates regularly coordinate with doctors, nurses, and specialists to clarify treatment options, while keeping family members informed and involved in decision-making. This collaborative approach helps clients make informed choices and reduces stress for both patients and their loved ones.

What are the key skills and qualifications needed to thrive as a private patient advocate, and why are they important?

To thrive as a Private Patient Advocate, you need a strong understanding of healthcare systems, medical terminology, and patient rights, often supported by a background in nursing, social work, or a patient advocacy certification. Familiarity with electronic health records, insurance claim systems, and healthcare compliance tools is typically required. Exceptional communication, empathy, negotiation, and organizational skills set successful advocates apart in managing complex patient needs. These skills are crucial for ensuring patients receive appropriate care, understand their options, and effectively navigate the healthcare system.
More about Private Patient Advocate jobs
What cities are hiring for Private Patient Advocate jobs? Cities with the most Private Patient Advocate job openings:
What states have the most Private Patient Advocate jobs? States with the most job openings for Private Patient Advocate jobs include:
Infographic showing various Private Patient Advocate job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Hospital Based Patient Advocate

Elevate Patient Financial Solutions

Troy, NY • On-site

$17.50 - $22.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Elevate Patient Financial Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

Hospital Based Patient Advocate

Make a real difference in patients' lives—join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Troy, NY, with a Monday-Friday schedule from 8am-4:30pm. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?

As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy—meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.

Job Summary

The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.

Essential Duties and Responsibilities
  • Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
  • Complete the appropriate applications and following through until approved.
  • Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
  • Provide exceptional customer service skills at all times.
  • Maintain assigned work queue of patient accounts.
  • Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
  • Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
  • Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
  • Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
  • Conduct in-person community visits as needed to acquire documentation.
  • As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
  • Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
  • Regular and timely attendance.
  • Other duties as assigned.
Qualifications and Requirements
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with constantly changing processes, computer systems and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills
  • Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
  • Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
  • Effectively communicate both orally and written, to a variety of individuals
  • Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
  • Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
  • Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
  • Medical, Dental & Vision Insurance
  • 401K (100% match for the first 3% & 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles

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