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Patient Care Advocate Jobs (NOW HIRING)

Justice Cannabis Co

Patient Care Advocate

Waretown, NJ · On-site

$17.50/hr

As a Patient Care Advocate (PCA), you'll guide customers through every step of their dispensary experience, helping them make informed purchasing decisions while ensuring every transaction is ...

Justice Cannabis Co

Patient Care Advocate

NJ · On-site

$17.50/hr

As a Patient Care Advocate (PCA), you'll guide customers through every step of their dispensary experience, helping them make informed purchasing decisions while ensuring every transaction is ...

Medix

Patient Care Advocate

The Colony, TX · On-site

$21 - $25/hr

Job Summary Our client is seeking a dedicated Patient Care Advocate who will act as a liaison to ensure optimal patient satisfaction, coordinate with healthcare providers, and support patients in ...

Apex Health Solutions

Patient Care Advocate

Houston, TX · On-site

$17 - $22/hr

Work experience should be in direct patient care, social work, quality improvement or health ... Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.

Careers - Justice Grown

Patient Care Advocate

Union, NJ · On-site

$18 - $23.50/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Careers - Justice Grown

Patient Care Advocate

Saint George, UT · On-site

$15.75 - $20.50/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Careers - Justice Grown

Patient Care Advocate

Dickson City, PA · On-site

$17.50 - $22.75/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Justice Cannabis Co

Patient Care Advocate

Waretown, NJ · On-site

$17.50/hr

As a Patient Care Advocate (PCA), you'll guide customers through every step of their dispensary experience, helping them make informed purchasing decisions while ensuring every transaction is ...

Ohio Hearing & Audiology

Patient Care Advocate

Delaware, OH · On-site

$16.75 - $21.75/hr

A successful advocate must be friendly, persuasive, and patient. The goal is to promote business growth by expanding the company's clientele. The advocate will play a fundamental role in achieving ...

Careers - Justice Grown

Patient Care Advocate

Mattoon, IL · On-site

$16.75 - $21.50/hr

Patient Care Advocate At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated ...

Ultimate Dental

Patient Care Advocate

West Palm Beach, FL

$60K - $70K/yr

As a Patient Care Advocate, you'll be the face of that mission in the field: building relationships with facility staff and residents, helping them understand and use the dental benefits available to ...

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Patient Care Advocate information

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How much do patient care advocate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient care advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What is a patient care advocate?

Patient Care Advocates are professionals who assist patients in navigating the healthcare system, ensuring they receive appropriate care and support throughout their medical journey. They help coordinate communication between patients, healthcare providers, and insurance companies, clarify medical information, and assist with scheduling and accessing resources. Their goal is to make the healthcare experience less overwhelming and to advocate for the patient's needs, preferences, and rights.

How does a patient care advocate typically collaborate with healthcare teams to ensure patients receive coordinated care?

Patient Care Advocates work closely with doctors, nurses, insurance coordinators, and social workers to help patients navigate the healthcare system. They often serve as a liaison, communicating patient needs and concerns to various professionals and ensuring all aspects of care are aligned. Advocates may participate in care planning meetings and follow up on referrals or test results to ensure nothing falls through the cracks. This collaboration helps reduce misunderstandings and fosters a supportive environment for patients throughout their treatment journey.

What are the key skills and qualifications needed to thrive as a patient care advocate, and why are they important?

To thrive as a Patient Care Advocate, you need strong knowledge of healthcare systems, patient rights, and care coordination, often supported by a background in health services, social work, or a related field. Familiarity with electronic health records (EHRs), insurance claims systems, and patient management software is typically required. Outstanding communication, empathy, and problem-solving skills help advocates build trust with patients and effectively resolve concerns. These skills ensure patients receive appropriate care, understand their options, and have their voices heard within complex healthcare environments.

What is the difference between Patient Care Advocate vs Patient Navigator?

AspectPatient Care AdvocatePatient Navigator
CredentialsOften requires healthcare or social work background, certifications varySimilar credentials, often with healthcare or social work experience
Work EnvironmentHospitals, clinics, insurance companiesHospitals, community health centers, outpatient clinics
Employer & IndustryHealthcare providers, insurance companiesHealthcare organizations, hospitals
Search & Comparison IntentPatient Care Advocate vs Patient Navigator

Both roles focus on supporting patients through healthcare processes, but Patient Care Advocates often emphasize advocacy and communication, while Patient Navigators primarily assist with care coordination and logistics. The roles overlap in credentials and work environments, but their specific focus areas differ slightly.

How much do patient care advocates make in the US?

Patient care advocates in the US typically earn a median annual salary of around $40,000 to $50,000, with some positions paying higher based on experience, location, and certifications. Salaries can vary depending on the employer and whether the role involves healthcare settings, customer service skills, or medical knowledge.

How to get a job as a patient care advocate?

To become a patient care advocate, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a healthcare-related certification or experience. Strong communication, empathy, and knowledge of healthcare systems are essential, and relevant certifications such as Certified Patient Advocate (CPA) can enhance job prospects. Gaining experience through healthcare support roles or volunteering can also improve chances of employment in this field.
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For Patient Care Advocate jobs, the most frequently searched job titles are:

Patient Care Advocate jobs near you
Infographic showing various Patient Care Advocate job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Patient Care Advocate

Justice Cannabis Co

Waretown, NJ • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 21 days ago

Job description

Description
Patient Care Advocate
At Justice Grown, we're looking for customer-focused individuals who are passionate about helping others and delivering exceptional service in a fast-paced, highly regulated retail environment.
As a Patient Care Advocate (PCA), you'll guide customers through every step of their dispensary experience, helping them make informed purchasing decisions while ensuring every transaction is completed accurately and in compliance with state regulations. You'll play an important role in creating a welcoming atmosphere, building lasting customer relationships, and representing the Justice Grown brand with professionalism and integrity.
If you enjoy connecting with people, providing outstanding service, and working as part of a collaborative team, we'd love to meet you.
All team members must be available to work a flexible schedule to include nights, holidays and weekends.
What You'll Do
Your responsibilities include:
Sales Responsibilities
  • Ensures the consistent delivery of an exceptional customer experience.
  • Assists customers in product selection based on defined treatment plans and product availability.
  • Achieves daily/weekly sales objectives by fulfilling customer requests and looking for opportunities to introduce new and alternative products.
  • Continually develops communication and service skills to increase sales and generate positive reviews.
  • Educates customers on product attributes and usage.
  • Ensures customers are accurately logged into the patient tracking system.
  • Performs sales transactions in compliance with all regulations governing the sale of cannabis products.
  • Completes accurate sales documentation.
  • Ensures transactions are entered in point-of-sale and inventory management systems in compliance with state regulations.
  • Assists in maintaining a safe, clean, and organized dispensary environment.
  • Complies with all Justice Grown policies, procedures, and practices governing sales and service.
  • Complies with all safety and security protocols for dispensary staff.
  • Performs administrative tasks (customer profile completion, sales tracking, etc.) as required.
  • Answers phones, responds to voicemail, and takes phone orders.
  • Establishes ongoing relationships with dispensary customers.
  • Completes customer profiles to assist in future sales and service opportunities.
  • Maintains knowledge of new and existing products via vendor training, documentation, and cross-training with management, pharmacists, and senior sales consultants.

Cultural Responsibilities
  • Actively models Justice Grown's values and code of conduct.
  • Builds strong and effective internal, external, and cross-functional relationships.
  • Is committed to creating and maintaining a collaborative, fun, and productive work environment.
  • Actively participates in team-building and cultural development activities.
  • Models honesty, integrity, and direct communication in daily tasks and interactions.

Computers and Technology
  • Must be computer literate with the ability to learn operational systems (Alpine IQ, LeafLogix, MJ Freeway, Veriscan, Microsoft Office, Metrc, etc.).
  • Experience working with Outlook email and Microsoft Office Suite.
What We're Looking For
The ideal candidate is passionate about customer service, enjoys educating customers, and thrives in a fast-paced retail environment while maintaining a strong commitment to compliance and teamwork.
Qualifications include:
  • Two or more years of experience working in a retail or hospitality environment with cash handling responsibility.
  • Demonstrated passion for delivering an exceptional customer experience.
  • Fast-paced, high-volume retail sales experience preferred.
  • Must be at least 21 years of age and possess a valid driver's license or state-issued ID.
  • Professional written and verbal communication and interpersonal skills.
  • Must have strong organizational skills, high attention to detail, and the ability to multitask.
Supervisory Responsibilities
This position does not have supervisory responsibilities.
Physical Requirements
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to lift up to 25 pounds to stock product boxes.
  • Position requires frequent reaching into cabinets and displays to show and review products.
  • Ability to remain in a stationary standing or sitting position for up to eight hours based on business needs and sales volume.
  • Ability to bend and retrieve products from lower shelves.
  • Ability to enter information into sales and tracking systems, requiring hand dexterity and the ability to visually verify correct product information.
Benefits
Eligible full-time team members enjoy a competitive compensation package that includes medical, dental, and vision insurance, company-paid life insurance, short-term disability, an Employee Assistance Program (EAP), generous Paid Time Off (PTO), paid holidays, and employee discounts.
EOE
Justice Grown is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

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