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Patient Relations Representative Jobs (NOW HIRING)

UF Health

Patient Relations Representative

Jacksonville, FL · On-site

$14.25 - $18.50/hr

Patient Relations Representatives are responsible for facilitating a welcoming and supportive environment for patients and families visiting UF Health Jax and UF Health North hospitals and clinics.

Network Temp Inc

Patient Relations Representative

Bronx, NY · On-site

$16.25 - $20.75/hr

Patient Relations Representative A patient relations representative acts as a liaison between patients, their families, and a healthcare organization, primarily responsible for addressing patient ...

D4C Dental

Patient Relations Representative

Atlanta, GA · On-site

$15 - $19.25/hr

The Patient Relations Representative will be responsible answering and triaging all incoming Business Office queue calls. They must be capable of building relationships, possess strong conflict ...

UF Health

Patient Relations Representative

Jacksonville, FL · On-site

$14.25 - $18.50/hr

Patient Relations Representatives are responsible for facilitating a welcoming and supportive environment for patients and families visiting UF Health Jax and UF Health North hospitals and clinics.

D4C Dental Brands

Patient Relations Representative

Atlanta, GA · On-site +1

$15.25 - $19.50/hr

The Patient Relations Representative will be responsible answering and triaging all incoming Business Office queue calls. They must be capable of building relationships, possess strong conflict ...

Uasys

Patient Relations Representative

Little Rock, AR · On-site

$14.75 - $19.25/hr

The Smart Care Patient Relations Representative coordinates and enhances access to care for UAMS employees ensuring complete confidentiality and work to ensure an optimal level of service at the ...

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How much do patient relations representative jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for patient relations representative in the United States is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What's the lowest paying job at a hospital?

In hospitals, some of the lowest-paying roles are often entry-level support positions such as hospital housekeepers or cleaning staff. These roles typically require minimal formal education and may have lower hourly wages compared to clinical or administrative positions.

What is a patient relations rep?

A patient relations representative is a healthcare professional who acts as a liaison between patients and medical staff, addressing concerns, providing information, and ensuring a positive experience. They often handle patient complaints, coordinate communication, and may use customer service skills and electronic health records systems. Strong communication and problem-solving abilities are essential for this role.

How do patient advocates get paid?

Patient relations representatives are typically salaried employees who receive a fixed annual or hourly wage. Some may also earn bonuses or incentives based on performance, and compensation can vary depending on the employer, location, and experience. They usually work full-time in healthcare settings and may require strong communication and organizational skills.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, or high-level consultants, often requiring advanced degrees, certifications, and significant experience. Freelance or contract work in fields like software development, executive coaching, or financial advising can also reach this level with the right client base and expertise.

What are the key skills and qualifications needed to thrive as a Patient Relations Representative, and why are they important?

To thrive as a Patient Relations Representative, you need strong customer service skills, problem-solving abilities, and a background in healthcare administration or a related field. Familiarity with hospital information systems, electronic health records (EHR), and often certification in patient relations or healthcare customer service is typical. Excellent interpersonal communication, active listening, and conflict resolution skills help you stand out in this role. These competencies are crucial for effectively addressing patient concerns, improving satisfaction, and ensuring a positive healthcare experience.

What are some common challenges Patient Relations Representatives face when mediating between patients and healthcare providers?

Patient Relations Representatives frequently navigate sensitive situations involving patient complaints or misunderstandings about care, billing, or hospital policies. Balancing empathy for patients while upholding institutional protocols requires strong communication and problem-solving skills. Often, they must act quickly to de-escalate tense situations and facilitate clear, respectful dialogue between patients, families, and clinical staff. Building trust, maintaining confidentiality, and ensuring a positive experience for all parties are key challenges in this role.

What is a Patient Relations Representative?

A Patient Relations Representative is a healthcare professional who acts as a liaison between patients, their families, and medical staff. Their main responsibilities include addressing patient concerns, resolving complaints, providing information about hospital policies, and ensuring a positive patient experience. They play a crucial role in maintaining effective communication and fostering trust within the healthcare environment. Patient Relations Representatives often help with service recovery and work to improve overall patient satisfaction.

What is the difference between Patient Relations Representative vs Medical Office Coordinator?

AspectPatient Relations RepresentativeMedical Office Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; administrative or medical office experience
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, healthcare practices
Primary ResponsibilitiesPatient communication, satisfaction, addressing concernsScheduling, billing, administrative tasks
Industry UsageHealthcare customer service rolesMedical administrative support roles

While both roles work within healthcare settings, Patient Relations Representatives focus on patient communication and satisfaction, whereas Medical Office Coordinators handle administrative tasks. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

More about Patient Relations Representative jobs
What cities are hiring for Patient Relations Representative jobs? Cities with the most Patient Relations Representative job openings:
Who are the top companies hiring for Patient Relations Representative jobs? The top employers for Patient Relations Representative jobs are:
What states have the most Patient Relations Representative jobs? States with the most job openings for Patient Relations Representative jobs include:
What job categories do people searching Patient Relations Representative jobs look for? The top searched job categories for Patient Relations Representative jobs are:
What are popular job titles related to Patient Relations Representative jobs? For Patient Relations Representative jobs, the most frequently searched job titles are:
Patient Relations Representative jobs near you
Infographic showing various Patient Relations Representative job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 6% As Needed, 67% Full Time, 12% Part Time, and 13% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,740 per year, or $17.7 per hour.
Patient Relations Representative

Patient Relations Representative

Choctaw Nation of Oklahoma

Talihina, OK • On-site

$12 - $15.50/hr

Other

Posted 3 days ago

Choctaw Nation Of Oklahoma rating

6.7

Company rating: 6.7 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

539th of 659 rated public administrative organizations

Job description

Job Description
Full-time| M-F, 8am-4:30pm | PG 7| . Weekly Earned wage access is an option for this position.
Job Purpose or Objective(s): As the Patient Relations Representative, you will assist in resolving patient care issues and acts as a liaison between the patient and outside agencies. You will report to the Supervisor.
Primary Tasks:
  1. Maintain and update patient information in database.
  2. Contact patient(s) and vendor(s) via phone, email, personal visit, and by other means of communication.
  3. Contact health facilities to negotiate medical bills, discuss payment information, and order durable medical equipment.
  4. Collaborate with patient and family to identify resources for patients that have minimal or no payer resource.
  5. Assist patients navigate Indian Health Services resources.
  6. Interact with internal and external guests in a professional and courteous manner.
  7. Adapt to changing duties, cross train on other roles, and multi-talk with ease.
  8. Other responsibilities as assigned by management.
Required Education and Experience:
  • Experience with Microsoft Office
  • Willing to learn the HIPAA and Joint Commission standards
  • Valid driver's license

Responsibilities
  1. Maintain and update patient information in database.
  2. Contact patient(s) and vendor(s) via phone, email, personal visit, and by other means of communication.
  3. Contact health facilities to negotiate medical bills, discuss payment information, and order durable medical equipment.
  4. Collaborate with patient and family to identify resources for patients that have minimal or no payer resource.
  5. Assist patients navigate Indian Health Services resources.
  6. Interact with internal and external guests in a professional and courteous manner.
  7. Adapt to changing duties, cross train on other roles, and multi-talk with ease.
  8. Other responsibilities as assigned by management.

Qualifications
  • Experience with Microsoft Office

  • Willing to learn the HIPAA and Joint Commission standards
  • Valid driver's license

What Choctaw Nation Of Oklahoma employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Choctaw Nation of Oklahoma logo

About Choctaw Nation of Oklahoma

Sourced by ZipRecruiter

The Choctaw Nation of Oklahoma, based in Durant, OK, US, is a federally recognized Native American tribe with a strong tribal government. With a community totaling over 200,000 members spread across the United States, the Nation’s industry range is expansive, encompassing healthcare, education, and social services as well as commercial enterprises such as gaming, hospitality, manufacturing, retail, and more. Established in 1834 after the forced relocation known as the Trail of Tears, the Choctaw Nation has a rich history guided by its mission to enhance the lives of all members through opportunities designed to develop healthy, successful, and productive lifestyles.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Durant, OK, US

Year founded

2015

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