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Patient Relations Advocate Jobs (NOW HIRING)

Patient Relations Analysts are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills. They are also a resource to the care team ...

Patient Relations Analysts are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills. They are also a resource to the care team ...

Patient Relations Analysts are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills. They are also a resource to the care team ...

Patient Relations Analysts are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills. They are also a resource to the care team ...

Patient Relations Analysts are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills. They are also a resource to the care team ...

Sr. Patient Relations Partner

Stamford, CT · On-site

$16.50 - $21.25/hr

The Sr. Patient Relations Partner will provide advocacy and support with a high level of service for patients and their families. They will act as a liaison between patients, their families and ...

Sr. Patient Relations Partner

Stamford, CT

$16.50 - $21.25/hr

The Sr. Patient Relations Partner will provide advocacy and support with a high level of service for patients and their families. They will act as a liaison between patients, their families and ...

Sr. Patient Relations Partner

Stamford, CT · On-site

$16.50 - $21.25/hr

The Sr. Patient Relations Partner will provide advocacy and support with a high level of service for patients and their families. They will act as a liaison between patients, their families and ...

A visible and participatory leadership presence aligning role with the Patient Advocate Team to ... The Director of Patient Relations is responsible for daily operations for the Concierge * Promote a ...

Analyst,Patient Relations

Shreveport, LA · On-site

$21.10 - $36.78/hr

Patient Relations Analysts are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills. They are also a resource to the care team ...

Analyst,Patient Relations

Richmond, VA · On-site

$21.10 - $40.90/hr

Patient Relations Analysts are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills. They are also a resource to the care team ...

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Patient Relations Advocate information

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$31

How much do patient relations advocate jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for patient relations advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Relations Advocate, and why are they important?

To thrive as a Patient Relations Advocate, you need strong interpersonal communication, conflict resolution skills, and a background in healthcare or customer service, often supported by a bachelor's degree. Familiarity with hospital information systems, electronic health records (EHRs), and complaint management software is typically required. Empathy, active listening, and problem-solving abilities help you build trust with patients and effectively address their concerns. These competencies are crucial for ensuring positive patient experiences, resolving issues efficiently, and promoting overall satisfaction in healthcare environments.

What is the difference between Patient Relations Advocate vs Patient Advocate?

AspectPatient Relations AdvocatePatient Advocate
CredentialsTypically requires healthcare or communication-related certificationsOften requires healthcare, legal, or social work certifications
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, insurance companies, legal settings
Employer & IndustryHealthcare providers, hospitalsHealthcare organizations, legal aid, insurance
Search & Comparison IntentCustomer service, patient support rolesPatient rights, legal support, advocacy

While both roles focus on patient support, a Patient Relations Advocate primarily handles communication and resolving patient concerns within healthcare settings. A Patient Advocate often has a broader scope, including legal rights and navigating healthcare systems. Understanding these differences helps in choosing the right career path or job search focus.

What is a Patient Relations Advocate?

A Patient Relations Advocate is a healthcare professional who acts as an intermediary between patients and healthcare providers to ensure that patients' concerns, needs, and rights are addressed. They help resolve complaints, answer questions about policies or procedures, and work to improve the overall patient experience. Patient Relations Advocates also educate patients about their rights, assist with navigating the healthcare system, and help facilitate communication between patients, families, and medical staff. Their goal is to promote patient satisfaction and ensure high-quality care.

What are some common challenges faced by Patient Relations Advocates, and how are they addressed in the workplace?

Patient Relations Advocates often encounter challenges such as resolving complex complaints, navigating sensitive patient concerns, and balancing the interests of patients and healthcare providers. To address these, advocates typically receive ongoing training in conflict resolution and effective communication. They work closely with clinical staff, administration, and legal teams to ensure patient issues are addressed promptly and empathetically. Regular team meetings and support from leadership also help advocates manage difficult cases and maintain a positive work environment.
More about Patient Relations Advocate jobs
Infographic showing various Patient Relations Advocate job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 15% Part Time, and 14% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.
PATIENT RELATIONS CONSULTANT, FH - PATIENT RELATIONS

PATIENT RELATIONS CONSULTANT, FH - PATIENT RELATIONS

Froedtert

Milwaukee, WI

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.

This job is HYBRID.

FTE: 1.000000

Standard Hours: 40.00

Shift: Shift 1

Job Summary:

Under the direction of the Director of Patient Relations and with the guidance of the Senior Patient Relations Consultants, the Patient Relations Consultant is responsible for moving complaints and grievances through the CMS structured processes. The Patient Relations Consultant recognizes financial, medical, and legal risks and provides guidance to the multidisciplinary team to investigate and resolve patients' complaints and grievances after patients discharge or visit. Serves as a contact source for patients, families, and significant others when specific concerns or complaints arise. Interacts and collaborates with internal and external clinical and non-clinical departments/organizations to advocate for patients' rights and services. Patient Relations Consultants should be confident in their communication skills and gradually become experts in conflict resolution to assist and/or resolve real-time and post incident investigations to ensure transparent and productive communication between the patient/family member and service team where concern originated.

EXPERIENCE DESCRIPTION:

A minimum of 2 years of hospital/clinic experience is required. A minimum of 5 years of hospital/clinic experience is preferred.

EDUCATION DESCRIPTION:

Bachelor's Degree is required.

TRAINING DESCRIPTION:

Ability to prioritize concentration, and pay close attention to details. Knowledge and experience with a wide variety of computer programs including Word, PowerPoint, Excel and Outlook.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

  • Paid time off
  • Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  • Academic Partnership with the Medical College of Wisconsin
  • Referral bonuses
  • Retirement plan - 403b
  • Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  • Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available


The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

Employment Type: FULL_TIME

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About Froedtert

Sourced by ZipRecruiter

Froedtert is a world-class healthcare organization based in Milwaukee, WI, United States. The company operates within the healthcare and wellness industry, providing a broad spectrum of medical services to the residents of southeastern Wisconsin and beyond. Froedtert was founded in 1980 and is an academic health network, which ripples an integrated affiliation with the Medical College of Wisconsin. The company prides itself on its cutting-edge treatments, sophisticated technology, and groundbreaking research. Froedtert’s mission is to advance health in the communities they serve, with a profound commitment towards patient care, education, research and community outreach.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Milwaukee, WI, US

Year founded

1980