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Patient Service Navigator Jobs (NOW HIRING)

NeuroNav

Service Navigator

American Canyon, CA · Remote

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

Pleasanton, CA · Remote

$22 - $29/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

San Diego, CA · Remote

$21 - $27.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

American Canyon, CA · On-site +1

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

San Diego, CA · On-site +1

$21 - $27.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

San Diego, CA · On-site +1

$21 - $27.50/hr

Company Description What You'll Do As a Service Navigator, you will be responsible for guiding ... Patient, non-judgmental, and genuine * Track record of working well with diverse, multi-functional ...

NeuroNav

Service Navigator

San Diego, CA · Remote

$21 - $27.50/hr

Company Description What You'll Do As a Service Navigator, you will be responsible for guiding ... Patient, non-judgmental, and genuine * Track record of working well with diverse, multi-functional ...

NeuroNav

Service Navigator

Oakland, CA · On-site +1

$22.75 - $29.75/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

Los Angeles, CA · On-site +1

$21.25 - $28/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

CA · Remote

$20.25 - $26.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

Los Angeles, CA · Remote

$21.25 - $28/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

American Canyon, CA · On-site +1

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

American Canyon, CA · Remote

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

Oakland, CA · Remote

$22.75 - $29.75/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

Pleasanton, CA · On-site +1

$22 - $29/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

Novant Health

Clinical Services Navigator

Thomasville, NC · On-site

$17.25 - $23.50/hr

What We Offer Clinical Service Navigator (Registered Nurse) * Schedule : 40 hours per week, Monday through Friday 8-5pm * Location : Thomasville Medical Center * Patient Population: COPD and Heart ...

Novant Health

Clinical Services Navigator

Winston Salem, NC · On-site

$18.50 - $25.25/hr

What We Offer Clinical Service Navigator (Registered Nurse) * Schedule : 40 hours per week, Monday through Friday 8-5pm * Location : Forsyth Medical Center * Patient Population: COPD and Heart ...

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Patient Service Navigator information

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$13

$24

$38

How much do patient service navigator jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for patient service navigator in the United States is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Service Navigator, and why are they important?

To thrive as a Patient Service Navigator, you need a background in healthcare administration or a related field, excellent organizational skills, and knowledge of patient care processes. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and insurance verification tools is typically required. Outstanding interpersonal communication, active listening, and problem-solving abilities help you build trust and effectively guide patients through the healthcare system. These skills ensure patients receive timely, coordinated care and a positive experience, which is crucial for healthcare outcomes and satisfaction.

What are some common challenges faced by Patient Service Navigators, and how can they be addressed?

Patient Service Navigators often encounter challenges such as managing a high volume of patient inquiries, coordinating care among multiple providers, and addressing patient concerns with empathy and efficiency. Navigators can address these challenges by maintaining strong organizational skills, utilizing electronic health records effectively, and staying updated on available resources for patients. Regular team meetings and ongoing training also help navigators stay prepared to handle complex patient needs and improve the overall patient experience.

What are Patient Service Navigators?

Patient Service Navigators are professionals who help patients navigate the healthcare system by providing guidance, support, and resources throughout their medical journey. They assist with scheduling appointments, understanding treatment plans, coordinating care among providers, and addressing any barriers to care such as insurance or transportation issues. Their main goal is to ensure that patients receive timely, efficient, and compassionate care, reducing confusion and stress during the healthcare process.

What is a patient service navigator?

A patient service navigator is a healthcare professional who assists patients in understanding their medical options, coordinating appointments, and navigating insurance and healthcare systems. They often work in hospitals or clinics, requiring strong communication skills and knowledge of healthcare procedures.

What is the difference between Patient Service Navigator vs Medical Scheduler?

AspectPatient Service NavigatorMedical Scheduler
CredentialsHigh school diploma; some roles may require certification in healthcare or patient navigationHigh school diploma; often on-the-job training
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, clinics, hospitals
Employer & Industry UsageHealthcare providers, patient advocacy organizationsMedical practices, hospitals, outpatient centers
Primary RoleAssist patients with navigating healthcare services, providing support and informationSchedule patient appointments, manage calendars, coordinate provider availability

While both roles support healthcare operations, Patient Service Navigators focus on guiding patients through their healthcare journey, whereas Medical Schedulers primarily handle appointment coordination. Understanding these differences helps in choosing the right career path or job search focus.

More about Patient Service Navigator jobs
What job categories do people searching Patient Service Navigator jobs look for? The top searched job categories for Patient Service Navigator jobs are:
Patient Service Navigator jobs near you
Infographic showing various Patient Service Navigator job openings in the United States as of May 2026, with employment types broken down into 4% Full Time, and 96% Part Time. Highlights an 100% Physical job distribution, with an average salary of $50,669 per year, or $24.4 per hour.

Patient Service Navigator-Home Health (3274)

Andwell Health Partners

Lewiston, ME

$21.25 - $29/hr

Full-time

Medical, Life, PTO

Posted 15 days ago

Job description

Schedule/Status: Full Time
Department: Administrative
Service Area: Lewiston, ME
Role: Patient Service Navigator for Home Health
Work Setting: Office, In-Person


About Andwell:
At Andwell, you don’t just work here, you belong. Being a part of the team at Andwell Health Partners means belonging to a community of people with purpose, dedicated to enhancing the quality of life of those we serve by providing innovative and compassionate health care in the comfort of their homes and communities. We offer opportunities to grow and develop professionally across Andwell’s service lines statewide, a comprehensive benefit package to support life outside of work, and stability as an employer of choice for 50 years. Our centralized HR, IT, education, and employee experience departments provide improved support.

Benefits:

  • Incredibly flexible Health Insurance plans
  • Education Reimbursement
  • Paid time off
  • Opportunities for internal promotions


What You’ll Do:

  • Serve as the first point of contact for patients, families, and providers—answering calls, handling referrals, and communicating directly with patients.
  • Manage scheduling of clinical staff visits in a busy office environment.
  • Ensure appropriate assignment of referrals in consultation with supervisors.
  • Assist in the development, establishment, and evaluation of team documentation systems in conjunction with Supervisor to assure accuracy, timeliness, and efficiency.
  • Maintain up-to-date knowledge base on all insurance forms, chart forms, insurance paperwork requirements, and share information with the team routinely.
  • Establish priorities for team paperwork to be done on a daily/weekly/monthly basis.
  • Review all paperwork for completeness of forms on a regular basis.
  • Develop and maintain accurate systems to ensure timely coordination of all multi-discipline documentation.
  • Perform data entry into Electronic Health Record (EHR) of some OASIS & staff timesheets.
  • Maintain daily/holiday/weekend schedules.


What You’ll Bring:

  • High School diploma required.
  • Prior office or healthcare scheduling experience strongly preferred.
  • Electronic Medical Records experience a plus!
  • Strong, demonstrated computer skills with comprehensive knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
  • Excellent customer service and public relation skills with a friendly, outgoing, and professional demeanor.
  • Ability to thrive in a fast-paced, team-oriented environment while also being self-sufficient.
  • Task-oriented with strong multitasking skills to manage scheduling, referrals, and patient communications simultaneously.
  • Organizational skills with close attention to detail.


Come see what we do with a ride-along or job shadow!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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