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Patient Service Navigator Jobs (NOW HIRING)

NeuroNav

Service Navigator

American Canyon, CA · Remote

$22.25 - $29.25/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

Oakland, CA · On-site +1

$22.75 - $29.75/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

Novant Health

Clinical Services Navigator

Thomasville, NC · On-site

$17.25 - $23.50/hr

What We Offer Clinical Service Navigator (Registered Nurse) * Schedule : 40 hours per week, Monday through Friday 8-5pm * Location : Thomasville Medical Center * Patient Population: COPD and Heart ...

NeuroNav

Service Navigator

Los Angeles, CA · On-site +1

$21.25 - $28/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

CA · Remote

$20.25 - $26.50/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

Novant Health

Clinical Services Navigator

Thomasville, NC · On-site

$17.25 - $23.50/hr

What We Offer Clinical Service Navigator (Registered Nurse) * Schedule: 40 hours per week, Monday through Friday 8-5pm * Location: Thomasville Medical Center * Patient Population: COPD and Heart ...

NeuroNav

Service Navigator

Pleasanton, CA · On-site +1

$22 - $29/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

NeuroNav

Service Navigator

Oakland, CA · Remote

$22.75 - $29.75/hr

What You'll Do As a Service Navigator, you will be responsible for guiding individuals with ... We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team ...

Signature Health Inc

Patient Navigator

Kirtland, OH · On-site

$18.50 - $25.25/hr

The Patient Navigator is responsible for ensuring patients have support in overcoming barriers that ... Provide a comprehensive explanation of the breadth of services provided at Signature Health ...

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Patient Service Navigator information

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$13

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$38

How much do patient service navigator jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for patient service navigator in the United States is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Patient Service Navigator vs Medical Scheduler?

AspectPatient Service NavigatorMedical Scheduler
CredentialsHigh school diploma; some roles may require certification in healthcare or patient navigationHigh school diploma; often on-the-job training
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, clinics, hospitals
Employer & Industry UsageHealthcare providers, patient advocacy organizationsMedical practices, hospitals, outpatient centers
Primary RoleAssist patients with navigating healthcare services, providing support and informationSchedule patient appointments, manage calendars, coordinate provider availability

While both roles support healthcare operations, Patient Service Navigators focus on guiding patients through their healthcare journey, whereas Medical Schedulers primarily handle appointment coordination. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Patient Service Navigator, and why are they important?

To thrive as a Patient Service Navigator, you need a background in healthcare administration or a related field, excellent organizational skills, and knowledge of patient care processes. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and insurance verification tools is typically required. Outstanding interpersonal communication, active listening, and problem-solving abilities help you build trust and effectively guide patients through the healthcare system. These skills ensure patients receive timely, coordinated care and a positive experience, which is crucial for healthcare outcomes and satisfaction.

What are some common challenges faced by Patient Service Navigators, and how can they be addressed?

Patient Service Navigators often encounter challenges such as managing a high volume of patient inquiries, coordinating care among multiple providers, and addressing patient concerns with empathy and efficiency. Navigators can address these challenges by maintaining strong organizational skills, utilizing electronic health records effectively, and staying updated on available resources for patients. Regular team meetings and ongoing training also help navigators stay prepared to handle complex patient needs and improve the overall patient experience.

What are Patient Service Navigators?

Patient Service Navigators are professionals who help patients navigate the healthcare system by providing guidance, support, and resources throughout their medical journey. They assist with scheduling appointments, understanding treatment plans, coordinating care among providers, and addressing any barriers to care such as insurance or transportation issues. Their main goal is to ensure that patients receive timely, efficient, and compassionate care, reducing confusion and stress during the healthcare process.
More about Patient Service Navigator jobs
What job categories do people searching Patient Service Navigator jobs look for? The top searched job categories for Patient Service Navigator jobs are:
Patient Service Navigator jobs near you
Infographic showing various Patient Service Navigator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,669 per year, or $24.4 per hour.
Service Navigator

Service Navigator

NeuroNav

American Canyon, CA • Remote

$22.25 - $29.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Company Description

We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you're familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We're hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusion here. We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you're familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We're hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusion here.

Job Description

What You'll Do 

As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination. You will lead people through a person-centered planning process, develop person-centered plans, guide them through a budgeting process, and advocate for them with Regional Centers. In addition, you will assist customers with finding tailored support services, community supports, activities, and direct support staff. 

What We're Looking For

You're a fit for this role if you are a superstar customer experience professional who is passionate about NeuroNav's clients and mission. You've spent your career or studies learning how to best help and serve others. We think the right fit is more important than direct experience. We're looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team player. This is a challenging and rewarding position and experience with individuals with developmental disabilities is a must. 

Qualifications

Required 

  • Experience with the Developmental Disability Community (professional or lived experience preferred)
  • Experience managing multiple customer relationships at once
  • History of time management and delivering high-quality work under pressure
  • Ability to work collaboratively with customers and co-workers
  • Passion and excitement for NeuroNav's mission
  • Patient, non-judgmental, and genuine
  • Track record of working well with diverse, multi-functional teams
  • Excellent written and verbal communication skills
  • Experience with Microsoft Office & Google Suite
  • Bachelor's Degree or equivalent work experience
  • Must have reliable high-speed internet connection, and a private work environment to protect client confidentiality

Preferred Experience

  • Experience and/or training in one (or more) of the following areas preferred:
    • Self Determination Program Policy in California
    • Advocacy within the Traditional Regional Center System
    • Person-Centered Thinking and/or Planning Practices
  • Experience developing PCPs and/or IEP/ITP/IPPs
  • Multi-lingual (Spanish preferred)
  • Master of Social Work
Additional Information

This is a full-time position

Compensation: Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k, life insurance, and the ability to work from home

The work schedule for this position is generally Monday through Friday 9 am to 5 pm (PST) with occasional work on evenings and weekends.

Candidates must successfully complete a background check. A Confidentiality Agreement and Intellectual Property Agreement must be signed upon offer. 

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