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Certified Patient Advocate Jobs (NOW HIRING)

Acadia Healthcare

Patient Advocate

Germantown, TN · On-site

$16 - $20.75/hr

Patient Rights Advocate Support patient rights efforts through educating patients and families ... Licenses/Designations/Certifications: * CPR and de-escalation/restraint certification required ...

Sentara Healthcare

Patient Advocate

Norfolk, VA · On-site

$17.25 - $22.25/hr

... certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus ...

WELLSPACE HEALTH

Patient Advocate

Sacramento, CA · On-site

$27.40 - $35.62/hr

Patient Advocate Care Stream: Enrollment & Enabling Services LIA Reporting Structure: Timecard ... Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral ...

WellSpace Health

Patient Advocate

Citrus Heights, CA · On-site

$27.40 - $35.63/hr

Patient Advocate Salary Range $27.40 - $35.62 Hourly Position Type Full Time Description Patient ... Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral ...

Altus Community Healthcare

Patient Advocate

Houston, TX · On-site

$17 - $22/hr

Patient Advocate Department: Billing Office Reports To: Director and Asst Director of Patient ... Basic computer skills CERTIFICATE/LICENSES * None Competencies * Professional Maturity: The ability ...

Fusion Sleep

Patient Advocate

Alpharetta, GA · On-site

$17.25 - $22.50/hr

Patient Advocate The Patient Advocate is a valued member of the Fusion Sleep team and contributes ... Our expert team of experienced physicians are board certified in sleep medicine and focus on ...

Lewis-Gale Medical Center

Patient Advocate

Austin, TX · On-site

$17.50 - $22.75/hr

As a Patient Advocate with St. David's South Austin Medical Center you can be a part of an ... Education support through tuition assistance, student loan assistance, certification support ...

WellSpace Health

Patient Advocate

Sacramento, CA · On-site

$27.40 - $35.63/hr

Patient Advocate Salary Range $27.40 - $35.62 Hourly Overview Patient Advocate Care Stream ... Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral ...

Altus Community Healthcare

Patient Advocate

Houston, TX · On-site

$16.50 - $21.25/hr

Patient Advocate Department: Billing Office Reports To: Director and Asst Director of Patient ... Basic computer skills CERTIFICATE/LICENSES * None Competencies * Professional Maturity: The ability ...

Amaze Health

Patient Advocate

Denver, CO · On-site

$58K - $75K/yr

As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred. * Education:

Amaze Health

Patient Advocate

Denver, CO · On-site

$58K - $75K/yr

As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred. * Education:

Amaze Health

Patient Advocate

Denver, CO

$58K - $75K/yr

As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred. * Education:

Amaze Health

Patient Advocate

Denver, CO · On-site

$58K - $75K/yr

As a Patient Advocate, you guide patients through the twists and turns of the healthcare system ... Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred. * Education:

Acadia Healthcare

Patient Advocate

Memphis, TN · On-site

$15.75 - $20.50/hr

May participate in new hire orientation on educating staff on patient safety and advocacy ... LICENSES/DESIGNATIONS/CERTIFICATIONS: * CPR and de-escalation/restraint certification required ...

Acadia Healthcare

Patient Advocate

Wichita Falls, TX · On-site

$17.25 - $22.25/hr

May participate in new hire orientation on educating staff on patient safety and advocacy ... LICENSES/DESIGNATIONS/CERTIFICATIONS: * CPR and de-escalation/restraint certification required ...

Altus Community Healthcare

Patient Advocate

Houston, TX · On-site

$16.50 - $21.25/hr

Patient Advocate Department: Billing Office Reports To: Director and Asst Director of Patient ... Basic computer skills CERTIFICATE/LICENSES * None Competencies * Professional Maturity: The ability ...

Acadia Healthcare

Patient Advocate

Riverdale, GA · On-site

$16 - $20.75/hr

May participate in new hire orientation on educating staff on patient safety and advocacy ... LICENSES/DESIGNATIONS/CERTIFICATIONS: * CPR and de-escalation/restraint certification required ...

Medicine Journal

Patient Advocate

Chattanooga, TN · On-site

$16.25 - $21/hr

The Patient Advocate spends time visiting and listening to patients and their families in order to ... License/Certification/Registration Required: - N/A Preferred: - CNA Department Position Summary ...

WELLSPACE HEALTH

Patient Advocate

Citrus Heights, CA · On-site

$27.40 - $35.62/hr

Patient Advocate Care Stream: Enrollment & Enabling Services LIA Reporting Structure: Timecard ... Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral ...

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Certified Patient Advocate information

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How much do certified patient advocate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for certified patient advocate in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What is a Certified Patient Advocate?

A Certified Patient Advocate is a professional who helps patients navigate the healthcare system, ensuring they understand their medical options, rights, and treatment plans. They provide support by coordinating care, clarifying medical information, assisting with insurance issues, and helping to resolve conflicts between patients and healthcare providers. Certification typically involves passing an exam and meeting ethical and educational standards, demonstrating their commitment to effectively assisting patients and their families.

What are the key skills and qualifications needed to thrive as a Certified Patient Advocate?

To thrive as a Certified Patient Advocate, you need a solid understanding of healthcare systems, patient rights, and ethical standards, often supported by a relevant certification such as the Board Certified Patient Advocate (BCPA) credential. Familiarity with medical record systems, insurance processes, and healthcare documentation tools is typically required. Outstanding communication, problem-solving, and empathy help advocates effectively support and empower patients while navigating complex medical situations. These skills ensure patient needs are addressed, leading to better health outcomes and increased patient satisfaction.

What are some common challenges Certified Patient Advocates face when working with healthcare teams, and how can they be addressed?

Certified Patient Advocates often encounter challenges such as navigating complex healthcare systems, communicating effectively between patients and providers, and managing differing opinions or priorities among care team members. To address these, advocates rely on strong interpersonal and negotiation skills, thorough knowledge of healthcare policies, and a patient-centered approach to ensure that the patient's voice remains central. Building trust and maintaining professionalism with all parties also helps create collaborative, solutions-focused relationships.

What is the difference between Certified Patient Advocate vs Patient Navigator?

AspectCertified Patient AdvocatePatient Navigator
CredentialsCertification (e.g., CPAN, CAPA)Often no formal certification, but relevant training
Work EnvironmentHospitals, clinics, healthcare organizationsCommunity clinics, hospitals, insurance companies
Employer & IndustryHealthcare providers, advocacy groupsHealthcare systems, social services
Primary FocusAdvocating for patient rights, navigating healthcare systemsAssisting patients with care coordination and access

While both roles support patients, Certified Patient Advocates focus on advocacy and navigating complex healthcare systems, often with certification. Patient Navigators primarily assist with care coordination and access, typically without formal certification. Both roles are vital in improving patient experiences but differ in credentials and specific responsibilities.

Can I be a certified patient advocate without a degree?

Certified patient advocates typically do not need a formal degree but should have relevant experience, knowledge of healthcare systems, and strong communication skills. Certification programs may require specific training or exams, but educational requirements vary by organization. Practical experience and understanding patient rights are also important for success in this role.

How do you become a certified patient advocate?

To become a certified patient advocate, individuals typically complete relevant training programs or courses offered by professional organizations, gain experience in healthcare or patient support, and obtain certification through a recognized certifying body such as the Patient Advocate Certification Board. Certification requirements often include a combination of education, experience, and passing an exam. Continuing education is also recommended to maintain certification and stay current with industry standards.

Is it hard to become a certified patient advocate?

Becoming a certified patient advocate typically requires relevant healthcare knowledge, strong communication skills, and completing a certification program, which can take several months. While there is no universal requirement, certification can enhance credibility and job prospects in this field.
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Certified Patient Advocate jobs near you
Infographic showing various Certified Patient Advocate job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 73% Full Time, 16% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $42,997 per year, or $20.7 per hour.

Patient Advocate

Acadia Healthcare

Germantown, TN • On-site

$16 - $20.75/hr

Other

Posted 8 days ago

Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

697th of 895 rated healthcare providers

Job description

Patient Rights Advocate

Support patient rights efforts through educating patients and families, guiding complaint/grievance processes and reporting unresolved threats to patient safety to appropriate staff.

Essential Functions:

  • Facilitate patient/family grievance process to include processing the complaint, forwarding to the appropriate manager and communicating the resolution to the complainant for resolution purposes.
  • Collaborate with appropriate staff to develop acceptable resolutions to potential complaints.
  • Identify process deficiencies that result in possible threats to patient rights or patient safety.
  • Maintain the complaint and grievance logs up to date.
  • Collaborate with risk department and department managers to ensure patient concerns are dealt with in a timely and appropriate manner.
  • May participate in new hire orientation on educating staff on patient safety and advocacy
  • Identify critical needs with regard to customer service and discuss with supervisor and medical staff.

Other Functions:

  • Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements:

  • High school diploma or equivalent required. Associate or Bachelor's degree in a clinical field preferred.
  • Experience in customer service or risk management preferred.
  • Experience with behavioral health patients preferred.

Licenses/Designations/Certifications:

  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.

Additional Regulatory Requirements:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

Social media

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