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Care Advocate Jobs (NOW HIRING)

Maven Clinic

Care Advocate

New York, NY · Remote

$55K - $65K/yr

As a Care Advocate, you'll be the Maven resource for our members, providing resources and education on how to access care and walk through walls to engage members with our platform. Our Care Delivery ...

Copa Health

Care Advocate

Phoenix, AZ · On-site

As a Care Advocate, you will play a vital role in ensuring the safety, dignity, and well-being of participants while fostering a welcoming and supportive environment. You'll be hands-on in daily ...

Copa Health

Care Advocate

Phoenix, AZ · On-site

$17 - $20/hr

As a Care Advocate, you will play a vital role in ensuring the safety, dignity, and well-being of participants while fostering a welcoming and supportive environment. You'll be hands-on in daily ...

Copa Health

Care Advocate

Phoenix, AZ

$17 - $20/hr

As a Care Advocate, you will play a vital role in ensuring the safety, dignity, and well-being of participants while fostering a welcoming and supportive environment. You'll be hands-on in daily ...

UnitedHealth Group

Care Advocate

San Diego, CA

$60K - $107K/yr

Navigate and advocate within behavioral health system of care on behalf of justice involved clients as needed * Engage clients to participate in screening process and work collaboratively within a ...

Medix

Care Advocate

Manhattan, NY · On-site

$21 - $23/hr

Job Summary Our client is seeking a skilled Care Advocate responsible for engaging with members to provide exceptional customer service, manage appointments, and ensure access to care. You will be ...

Medix

Care Advocate

Dallas, TX · On-site

$18.03/hr

Job Summary Our client is seeking dedicated Care Advocates to join their dynamic and high-volume contact center. The main goal is to deliver premier, high-touch assistance to clients, ensuring a ...

Baba

Healthcare Advocate

New York, NY · Remote

Baba is seeking an experienced and compassionate Healthcare Advocate with Care Advocacy Experience to join our fast-growing care navigation and support team. If you're passionate about helping ...

UnitedHealth Group

Care Advocate

San Diego, CA · On-site

$60K - $107K/yr

Navigate and advocate within behavioral health system of care on behalf of justice involved clients as needed * Engage clients to participate in screening process and work collaboratively within a ...

Humankind

Care Advocate

Saint Paul, MN · On-site

What you'll do (Essential Job Functions) The role of Care Advocate is a full-time position. You will work as part of the Humankind Team. The responsibilities of this position include but are not ...

Medix

Care Advocate

Dallas, TX · On-site

$18.03/hr

Job Summary Our client is seeking a dedicated Care Advocate to join their dynamic, high-volume contact center. The primary responsibility is to provide premier, high-touch assistance and create a ...

Humankind

Care Advocate

What you'll do (Essential Job Functions) The role of Care Advocate is a full-time position. You will work as part of the Humankind Team. The responsibilities of this position include but are not ...

Medix™

257395 - Care Advocate

Dallas, TX · On-site

$20 - $25/hr

Care Advocate Dallas, TX | Fully Onsite | $20-$25/hr We're hiring a Care Advocate to join a growing healthcare team in Dallas. This role provides personalized support to employees navigating surgical ...

New

Safe Harbor Home Care

Care Advocate

Escondido, CA

$20 - $23/hr

Friendly work environment Summary Personal Care Attendant-Caregivers provide non-medical service and assistance to a client in their home and communities, who, because of advanced age or physical or ...

Aria Care Partners

Care Advocate

Overland Park, KS · On-site

$80K - $100K/yr

Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities ...

Safe Harbor Home Care

Care Advocate

Carlsbad, CA · On-site

$20 - $23/hr

Friendly work environment Summary Personal Care Attendant-Caregivers provide non-medical service and assistance to a client in their home and communities, who, because of advanced age or physical or ...

Safe Harbor Home Care

Care Advocate

Escondido, CA

$20 - $23/hr

Personal Care Attendant-Caregivers provide non-medical service and assistance to a client in their home and communities, who, because of advanced age or physical or mental disability, cannot perform ...

Aria Care Partners

Care Advocate

Overland Park, KS · On-site +1

$80K - $100K/yr

Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities ...

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Care Advocate information

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How much do care advocate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for care advocate in the United States is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.08 per hour, depending on experience, location, and employer.

What is a care advocate?

A Care Advocate is a professional who helps individuals navigate the healthcare system, ensuring they receive appropriate care and support. They act as a liaison between patients, healthcare providers, and insurance companies, helping to coordinate services, resolve issues, and advocate for the patient's needs. Care Advocates often assist with understanding treatment options, managing healthcare paperwork, and accessing resources to improve overall well-being. Their goal is to empower individuals to make informed decisions about their health and to remove barriers to care.

What are the key skills and qualifications needed to thrive as a care advocate, and why are they important?

To thrive as a Care Advocate, you need a solid understanding of healthcare systems, care coordination, and relevant regulations, often supported by a degree in social work, healthcare administration, or a related field. Familiarity with case management software, electronic health records (EHRs), and insurance processes is typically required. Exceptional communication, empathy, and problem-solving skills help Care Advocates navigate complex situations and build trust with clients. These skills and qualities are essential for ensuring clients receive appropriate support and effective advocacy within healthcare and social service environments.

What are some common challenges faced by care advocates, and how can they effectively manage these situations?

Care Advocates often encounter emotionally charged situations when supporting clients and their families through complex healthcare or social service systems. Managing high caseloads while ensuring each client receives personalized attention can also be challenging. Effective Care Advocates rely on strong communication, active listening, and organizational skills to navigate these challenges. Collaborating closely with multidisciplinary teams and accessing ongoing training can help them provide the best support and maintain their own well-being in a demanding environment.

What is the difference between Care Advocate vs Patient Navigator?

AspectCare AdvocatePatient Navigator
CredentialsOften requires healthcare or social work background, certifications varySimilar credentials, often with healthcare or social work experience
Work EnvironmentHealthcare settings, community organizationsHospitals, clinics, community health programs
Employer & Industry UsageHospitals, insurance companies, healthcare providersHospitals, clinics, patient support services
Primary FocusAdvocating for patient needs, navigating healthcare systemsGuiding patients through healthcare processes, coordinating care

Both Care Advocates and Patient Navigators work to support patients within healthcare settings, often sharing similar backgrounds and environments. While Care Advocates focus on representing patient interests and addressing barriers, Patient Navigators primarily assist in navigating healthcare systems and coordinating services. The roles are complementary, with overlapping skills and employer settings, but differ slightly in their core focus areas.

How do I become a care advocate?

To become a care advocate, you typically need a high school diploma or equivalent, along with strong communication and interpersonal skills. Relevant experience in healthcare, social services, or customer support can be beneficial, and some roles may require certifications or training in patient advocacy or related fields.
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Care Advocate jobs near you
Infographic showing various Care Advocate job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,868 per year, or $20.6 per hour.

Care Advocate

Maven Clinic

New York, NY • Remote

$55K - $65K/yr

Full-time

Posted 11 days ago

Job description

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

  • TIME 100 Most Influential Companies (2023, 2026)
  • Fortune Change the World (2024)
  • CNBC Disruptor 50 List (2022, 2023, 2024)
  • Fortune Best Workplaces for Millennials (2024)
  • Fortune Best Workplaces in Health Care (2024)
  • Fast Company Most Innovative Companies (2020, 2023)
  • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

About the Role:

We are looking for a mission-driven care advocate to join our team to provide world-class care to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their optimal experience and outcomes. Our team works to continuously learn more about members and ourselves, and you'll move fast to assist our members with navigation of our network and product. As a Care Advocate, you'll be the Maven resource for our members, providing resources and education on how to access care and walk through walls to engage members with our platform.

Our Care Delivery team works remotely and supports Maven members 24/7/365. We are currently hiring for the following shifts:

  • Sunday-Thursday 3pm-11:30pm ET
  • Sunday-Thursday 11am-7:30pm ET
  • Tuesday-Saturday 3pm-11:30pm ET
  • Tuesday-Saturday 11am-7:30pm ET

What You'll Do:

  • Prioritize tasks and manage a schedule of high-volume introductory video appointments with members
  • Uphold our value of "moving fast" by promptly answering member questions, assisting with product-related needs, and providing personalized recommendations
  • Demonstrate our value of "walking through walls" by delivering an exceptional member experience and appropriately escalating concerns or questions
  • Navigate members' healthcare networks to ensure access to care and investigate available resources and support
  • Coordinate with team members as needed to facilitate timely access to care, provide follow-up, and close the loop with members
  • Provide education and resources related to members' program needs
  • Collaborate with cross-functional partners and team members across Care Delivery, Customer Support, Provider, and Product teams
  • Execute tasks that support an optimal member experience and take ownership of closing the loop on outstanding items
  • Participate in cross-functional projects and collaborate with other departments as needed
  • Identify referral needs and collaborate with Maven providers
  • Anticipate and address members' social determinants of health needs

What You'll Bring:

  • A background in allied health, human services, or healthcare
  • 1-2+ years of direct patient care experience or digital health
  • Problem-solving skills to help find creative solutions to customer needs, including working in a remote/startup environment
  • Ability to remain flexible with changes and have a growth mindset
  • Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes
  • Experience achieving KPIs relevant to engagement, satisfaction and productivity
  • Proficiency in navigating new technologies and systems as part of working on a remote team
  • Experience in family planning and maternal-child health areas/others such as pregnancy, postpartum, fertility, options counseling, menopause, adoption, surrogacy is preferred, not required
  • Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required
  • Certification or licensure in a healthcare related field is preferred, not required

The base salary range for this role is $55,000 - $65,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

  • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
  • Whole-self care through wellness partnerships
  • Hybrid work, in office meals, and work together days
  • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
  • Annual professional development stipend and access to a personal career coach through Maven for Mavens
  • 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.