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Patient Support Specialist Jobs (NOW HIRING)

Crossroads Health

Patient Support Specialist

Cleveland, OH · On-site

$16.50 - $20.25/hr

Patient Support Specialist Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive ...

LUX Infusion

Patient Support Specialist

Totowa, NJ

$17.25 - $21.25/hr

We're looking for a Patient Support Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

IWS Family Health

Patient Support Specialist

Chicago, IL · On-site

$18 - $21/hr

Bilingual Patient Support Specialist IWS Family Health, a community health center providing preventive health care services to children and families, is looking for a bilingual Patient Support ...

Paysign, Inc.

Patient Support Specialist

Henderson, NV · On-site

$16.25 - $20/hr

Patient Support Specialist The Patient Support Specialist plays a critical role in ensuring the smooth and accurate servicing of medical copay claims inquiries. This position involves meticulous ...

LUX Infusion

Patient Support Specialist

Totowa, NJ · On-site

$25 - $27/hr

We're looking for a Patient Support Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

Lux Infusion

Patient Support Specialist

Totowa, NJ · On-site

$25 - $27/hr

We're looking for a Patient Support Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

LUX Infusion

Patient Support Specialist

Totowa, NJ · On-site

$25 - $27/hr

Patient Support Specialist At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux --meaning light - we guide patients, providers, and partners ...

LUX Infusion

Patient Support Specialist

Clifton, NJ · On-site

$25 - $27/hr

We're looking for a Patient Support Specialist who wants their work to mean something -- someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

LUX Infusion

Patient Support Specialist

Passaic, NJ · On-site

$25 - $27/hr

We're looking for a Patient Support Specialist who wants their work to mean something -- someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

LUX Infusion

Patient Support Specialist

Woodland Park, NJ · On-site

$25 - $27/hr

We're looking for a Patient Support Specialist who wants their work to mean something -- someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

Total Respiratory

Patient Support Specialist

Marietta, GA · On-site

$15.50 - $19/hr

Patient Support Specialist We are looking for a Patient Support Specialist professional who is seeking their next exciting opportunity in a complex and ever-evolving work environment! In this role ...

LUX Infusion

Patient Support Specialist

Paterson, NJ · On-site

$25 - $27/hr

We're looking for a Patient Support Specialist who wants their work to mean something -- someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

LUX Infusion

Patient Support Specialist

Wayne, NJ · On-site

$25 - $27/hr

We're looking for a Patient Support Specialist who wants their work to mean something -- someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

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Patient Support Specialist information

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How much do patient support specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient support specialist in the United States is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is a patient support specialist?

A patient support specialist is part of a patient support team. Their job duties include supporting patients with chronic health issues and supporting physicians that are part of the patient care team. The qualifications for a career as a patient support specialist include a high school diploma or GED certificate.

What is a patient support specialist?

A Patient Support Specialist is a healthcare professional who assists patients by providing information, addressing concerns, and helping them navigate the healthcare system. Their responsibilities often include scheduling appointments, answering questions about treatments or insurance, and ensuring patients have access to necessary resources. They act as a liaison between patients, healthcare providers, and insurance companies to improve the overall patient experience. The role requires strong communication, organizational, and problem-solving skills. Patient Support Specialists play a crucial part in ensuring patients feel supported and informed throughout their care journey.

What are the key skills and qualifications needed to thrive as a patient support specialist?

To thrive as a Patient Support Specialist, you need strong customer service skills, knowledge of healthcare processes, and often a background in medical terminology or a related field. Familiarity with electronic health record (EHR) systems and patient management software is typically required. Excellent communication, problem-solving, and empathy help build trust and resolve patient concerns effectively. These skills are crucial for ensuring positive patient experiences and smooth coordination within healthcare teams.

What are some common challenges faced by patient support specialists, and how can they be effectively managed?

Patient Support Specialists often encounter challenges such as handling high volumes of patient inquiries, managing sensitive health information, and addressing diverse patient needs with empathy and professionalism. Effective time management, clear communication, and a strong understanding of healthcare protocols are essential for success. Building rapport with patients, collaborating closely with healthcare providers, and staying organized help ensure that patients receive timely and accurate support while maintaining compliance with privacy regulations.

What is the difference between Patient Support Specialist vs Medical Assistant?

AspectPatient Support SpecialistMedical Assistant
CredentialsHigh school diploma; certification optionalHigh school diploma; certification often preferred
Work EnvironmentClinics, hospitals, healthcare officesClinics, hospitals, outpatient facilities
Primary ResponsibilitiesPatient communication, scheduling, insurance supportClinical tasks, patient prep, basic procedures
Industry UsageCustomer service, patient advocacy rolesClinical support staff in healthcare settings

While both roles involve patient interaction, Patient Support Specialists focus on communication, scheduling, and administrative support, whereas Medical Assistants perform clinical tasks and direct patient care. Understanding these differences helps in choosing the right career path or job search focus within healthcare.

How much do patient support specialists make?

Patient support specialists typically earn a median annual salary of around $35,000 to $50,000, depending on experience, location, and certifications. Salaries can vary based on the healthcare setting and the complexity of patient needs, with some roles offering additional benefits or bonuses for specialized skills or certifications.
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Patient Support Specialist jobs near you
Infographic showing various Patient Support Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $39,790 per year, or $19.1 per hour.

Patient Support Specialist

Brighter Future Employment Services

Columbia, SC • On-site

$14 - $17.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Patient Support Specialist

Improving Lives. Improving Communities.

LRADAC offers a wide array of prevention, intervention and treatment programs in both Lexington and Richland counties, so when you join our team, you are truly improving lives and improving communities. As a part of our dedicated staff, you will be a part of innovative programs and services taking a proactive approach to fighting addition and drug misuse in our schools, businesses, and neighborhoods. We tailor our programs to meet the ever-changing needs of the communities we serve. Our prevention, intervention and treatment programs spread the message that there is hope and that substance misuse and addiction are preventable and treatable.

As a Patient Support Specialist, the primary duty is to monitor and facilitate the integration of behavioral health services in a medical sub-acute withdrawal management treatment setting. Under regular supervision of the Director, the incumbent works with patients to provide services on the Detox withdrawal management unit. Primary job duties performed include: point of entry admission, patient orientation, therapeutic supervision, taking and recording of vital signs, crisis stabilization, life-skills building, and recovery support.

Position Logistics

  • 12.5 Hour Shifts
  • Wednesday Shift Only: 6:45am-7:15pm
  • Shift differential of $2.00 for hours worked Saturday-Monday 7:00 am-7:00 am and between 7:00 pm-7:00 am

Essential Duties And Responsibilities Includes The Following:

Patient Support:

  • Facilitate patient admissions, to include: conducting a thorough contraband search of patients and their belongings; recording and secure belongings; and orienting patients to the Unit and their assigned rooms.
  • Monitors patient progress, identifies patient needs, and maintains clinical documentation per established guidelines.
  • Provides individual and group services, as directed, to address patient needs.
  • Provide supervision of patients during meals, activities, on the patio and on walks.
  • Ensure patients are in attendance for group services.
  • Obtain and record vital signs and weight as required.
  • Complete initial screenings (phone and walk-in) and record information, as needed.
  • Prepare patient and belongings for discharge.

Administrative:

  • Conduct and document hourly room checks to ensure patient safety.
  • Maintain Day Room areas for cleanliness, supplies and snacks.
  • Prepare patient admission packets.

Prior Authorization Management

  • Coordinates all initial prior authorization requests for Withdrawal Management ensuring timely response.
  • Submit prior authorization payer responses to the utilization department in a timely manner.
  • Verify insurance benefits.

Minimum Education And/Or Experience

  • High School diploma or GED required. Experience in the field of addiction is highly desired.
  • Highly prefer lived experience in recovery and/or Certified Peer Support.

Please complete the online application to include all current and previous employment history and education. A resume cannot be substituted for completing the employment history and educational fields of the employment application. Incomplete applications will not be considered.

LRADAC maintains a tobacco-free environment. No smoking or use of any tobacco product is permitted in any of its facilities or on any of its properties.

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