Patient Support Specialist
$14.75 - $18.25/hr
With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive to EmergeOrtho. The specialist checks in patients for appointment by ...
Patient Support Specialist
$14.75 - $18.25/hr
With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive to EmergeOrtho. The specialist checks in patients for appointment by ...
Patient Support Specialist
Greensboro, NC · On-site
$14.75 - $18.25/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Greensboro, NC · On-site
$14.75 - $18.25/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Morehead City, NC · On-site
$15.50 - $19.25/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Morehead City, NC · On-site
$15.50 - $19.25/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
$14.75 - $18.25/hr
With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by ...
Patient Support Specialist
$14.75 - $18.25/hr
With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by ...
Patient Support Specialist
Newton, NC · On-site
$15 - $18.50/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Newton, NC · On-site
$15 - $18.50/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Wilmington, NC · On-site
$14.50 - $18/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Wilmington, NC · On-site
$14.50 - $18/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Shallotte, NC · On-site
$15.75 - $19.50/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Shallotte, NC · On-site
$15.75 - $19.50/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Smithfield, NC · On-site
$14.75 - $18.25/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Smithfield, NC · On-site
$14.75 - $18.25/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Morehead City, NC · On-site
$15.50 - $19.25/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Morehead City, NC · On-site
$15.50 - $19.25/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Shallotte, NC · On-site
$15.75 - $19.50/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Shallotte, NC · On-site
$15.75 - $19.50/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Fort Wayne, IN · On-site
$17 - $18/hr
Patient Support Specialists assist at various offices within their region, performing administrative and clinical functions in support of technicians, opticians, and patient services representatives ...
Patient Support Specialist
Fort Wayne, IN · On-site
$17 - $18/hr
Patient Support Specialists assist at various offices within their region, performing administrative and clinical functions in support of technicians, opticians, and patient services representatives ...
Patient Support Specialist
Fort Wayne, IN · On-site
$17 - $18/hr
Patient Support Specialists assist at various offices within their region, performing administrative and clinical functions in support of technicians, opticians, and patient services representatives ...
Patient Support Specialist
Fort Wayne, IN · On-site
$17 - $18/hr
Patient Support Specialists assist at various offices within their region, performing administrative and clinical functions in support of technicians, opticians, and patient services representatives ...
Patient Support Specialist
Fort Wayne, IN · On-site
$17 - $18/hr
Patient Support Specialists assist at various offices within their region, performing administrative and clinical functions in support of technicians, opticians, and patient services representatives ...
Patient Support Specialist
Fort Wayne, IN · On-site
$17 - $18/hr
Patient Support Specialists assist at various offices within their region, performing administrative and clinical functions in support of technicians, opticians, and patient services representatives ...
Patient Support Specialist
Mentor, OH · On-site
$15.25 - $18.75/hr
Patient Support Specialist Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive ...
Patient Support Specialist
Mentor, OH · On-site
$15.25 - $18.75/hr
Patient Support Specialist Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive ...
Patient Support Specialist
Painesville, OH · On-site
$14.75 - $18.25/hr
Patient Support Specialist Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive ...
Patient Support Specialist
Painesville, OH · On-site
$14.75 - $18.25/hr
Patient Support Specialist Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive ...
Patient Support Specialist
Wilson, NC · On-site
$14.25 - $17.75/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Wilson, NC · On-site
$14.25 - $17.75/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Wilson, NC · On-site
$14.25 - $17.75/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Wilson, NC · On-site
$14.25 - $17.75/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Garnet Valley, PA · On-site
$16.25 - $20/hr
We're looking for a Patient Support Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...
Patient Support Specialist
Garnet Valley, PA · On-site
$16.25 - $20/hr
We're looking for a Patient Support Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...
Patient Support Specialist
Columbia, SC · On-site
$14 - $17.25/hr
Patient Support Specialist LRADAC offers a wide array of prevention, intervention and treatment programs in both Lexington and Richland counties, so when you join our team, you are truly improving ...
Patient Support Specialist
Columbia, SC · On-site
$14 - $17.25/hr
Patient Support Specialist LRADAC offers a wide array of prevention, intervention and treatment programs in both Lexington and Richland counties, so when you join our team, you are truly improving ...
Patient Support Specialist
Wilmington, NC · On-site
$14.50 - $17.75/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist
Wilmington, NC · On-site
$14.50 - $17.75/hr
The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...
Patient Support Specialist information
See salary details
$11.30 - $13.07
4% of jobs
$13.07 - $14.84
7% of jobs
$16.09 is the 25th percentile. Wages below this are outliers.
$14.84 - $16.61
19% of jobs
$16.61 - $18.38
19% of jobs
The median wage is $18.41 / hr.
$18.38 - $20.15
28% of jobs
$20.15 - $21.92
17% of jobs
$21.92 - $23.69
3% of jobs
$23.69 - $25.46
1% of jobs
$25.46 - $27.23
0% of jobs
$27.23 - $29
0% of jobs
$29 - $30.77
1% of jobs
$11
$19
$30
How much do patient support specialist jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for patient support specialist in the United States is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.
What is a patient support specialist?
A patient support specialist is part of a patient support team. Their job duties include supporting patients with chronic health issues and supporting physicians that are part of the patient care team. The qualifications for a career as a patient support specialist include a high school diploma or GED certificate.
What is a patient support specialist?
A Patient Support Specialist is a healthcare professional who assists patients by providing information, addressing concerns, and helping them navigate the healthcare system. Their responsibilities often include scheduling appointments, answering questions about treatments or insurance, and ensuring patients have access to necessary resources. They act as a liaison between patients, healthcare providers, and insurance companies to improve the overall patient experience. The role requires strong communication, organizational, and problem-solving skills. Patient Support Specialists play a crucial part in ensuring patients feel supported and informed throughout their care journey.
What are the key skills and qualifications needed to thrive as a patient support specialist?
To thrive as a Patient Support Specialist, you need strong customer service skills, knowledge of healthcare processes, and often a background in medical terminology or a related field. Familiarity with electronic health record (EHR) systems and patient management software is typically required. Excellent communication, problem-solving, and empathy help build trust and resolve patient concerns effectively. These skills are crucial for ensuring positive patient experiences and smooth coordination within healthcare teams.
What are some common challenges faced by patient support specialists, and how can they be effectively managed?
Patient Support Specialists often encounter challenges such as handling high volumes of patient inquiries, managing sensitive health information, and addressing diverse patient needs with empathy and professionalism. Effective time management, clear communication, and a strong understanding of healthcare protocols are essential for success. Building rapport with patients, collaborating closely with healthcare providers, and staying organized help ensure that patients receive timely and accurate support while maintaining compliance with privacy regulations.
What is the difference between Patient Support Specialist vs Medical Assistant?
| Aspect | Patient Support Specialist | Medical Assistant |
|---|---|---|
| Credentials | High school diploma; certification optional | High school diploma; certification often preferred |
| Work Environment | Clinics, hospitals, healthcare offices | Clinics, hospitals, outpatient facilities |
| Primary Responsibilities | Patient communication, scheduling, insurance support | Clinical tasks, patient prep, basic procedures |
| Industry Usage | Customer service, patient advocacy roles | Clinical support staff in healthcare settings |
While both roles involve patient interaction, Patient Support Specialists focus on communication, scheduling, and administrative support, whereas Medical Assistants perform clinical tasks and direct patient care. Understanding these differences helps in choosing the right career path or job search focus within healthcare.
How much do patient support specialists make?
Patient support specialists typically earn a median annual salary of around $35,000 to $50,000, depending on experience, location, and certifications. Salaries can vary based on the healthcare setting and the complexity of patient needs, with some roles offering additional benefits or bonuses for specialized skills or certifications.
More about Patient Support Specialist jobs
What cities are hiring for Patient Support Specialist jobs?
Cities with the most Patient Support Specialist job openings:
What are the most commonly searched types of Patient Support Specialist jobs?
The most popular types of Patient Support Specialist jobs are:
Who are the top companies hiring for Patient Support Specialist jobs?
The top employers for Patient Support Specialist jobs are:
What states have the most Patient Support Specialist jobs?
States with the most job openings for Patient Support Specialist jobs include:
What job categories do people searching Patient Support Specialist jobs look for?
The top searched job categories for Patient Support Specialist jobs are:
What are popular job titles related to Patient Support Specialist jobs?
For Patient Support Specialist jobs, the most frequently searched job titles are:
EmergeOrtho rating
6.8
Based on 42 frontline employees who took The Breakroom Quiz
498th of 898 rated healthcare providers
Job description
EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive to EmergeOrtho. The specialist checks in patients for appointment by confirming the appointment time, reviewing, and verifying demographics, confirming insurance eligibility, collecting all due balances, deposits, and co-payments.
The specialist completes assigned daily reports to maintain office efficiency. This position is 5 days a week from 10:30 AM to 7:30 PM.
What EmergeOrtho employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About EmergeOrtho
Sourced by ZipRecruiter
Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Durham, NC, US