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Patient Support Specialist Jobs (NOW HIRING)

EmergeOrtho

Patient Support Specialist

Apex, NC · On-site

$13 - $16/hr

Patient Support Specialist Opportunity in the Triangle Region EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

EmergeOrtho

Patient Support Specialist

Greensboro, NC · On-site

$16.50 - $20.25/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...

EmergeOrtho

Patient Support Specialist

Greensboro, NC · On-site

$16.50 - $20.25/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...

EmergeOrtho

Patient Support Specialist

Wilmington, NC · On-site

$14.50 - $18/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...

EmergeOrtho

Patient Support Specialist

Morehead City, NC · On-site

$15.50 - $19.25/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...

EmergeOrtho

Patient Support Specialist

Wilson, NC · On-site

$14.25 - $17.75/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...

EmergeOrtho

Patient Support Specialist

Wilson, NC · On-site

$14.25 - $17.75/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...

EmergeOrtho

Patient Support Specialist

Wilmington, NC · On-site

$14.50 - $17.75/hr

The Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment time ...

LUX Infusion

Patient Support Specialist

Garnet Valley, PA

$16.25 - $20/hr

We're looking for a Patient Support Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

LUX Infusion

Patient Support Specialist

Henderson, NV · On-site

$15.75 - $19.50/hr

We're looking for a Patient Support Specialist who wants their work to mean something - someone who brings care, accountability, and purpose to every patient interaction. Why This Role Matters The ...

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Patient Support Specialist information

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$11

$19

$30

How much do patient support specialist jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient support specialist in the United States is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient support specialist?

To thrive as a Patient Support Specialist, you need strong customer service skills, knowledge of healthcare processes, and often a background in medical terminology or a related field. Familiarity with electronic health record (EHR) systems and patient management software is typically required. Excellent communication, problem-solving, and empathy help build trust and resolve patient concerns effectively. These skills are crucial for ensuring positive patient experiences and smooth coordination within healthcare teams.

What are some common challenges faced by patient support specialists, and how can they be effectively managed?

Patient Support Specialists often encounter challenges such as handling high volumes of patient inquiries, managing sensitive health information, and addressing diverse patient needs with empathy and professionalism. Effective time management, clear communication, and a strong understanding of healthcare protocols are essential for success. Building rapport with patients, collaborating closely with healthcare providers, and staying organized help ensure that patients receive timely and accurate support while maintaining compliance with privacy regulations.

What is the difference between Patient Support Specialist vs Medical Assistant?

AspectPatient Support SpecialistMedical Assistant
CredentialsHigh school diploma; certification optionalHigh school diploma; certification often preferred
Work EnvironmentClinics, hospitals, healthcare officesClinics, hospitals, outpatient facilities
Primary ResponsibilitiesPatient communication, scheduling, insurance supportClinical tasks, patient prep, basic procedures
Industry UsageCustomer service, patient advocacy rolesClinical support staff in healthcare settings

While both roles involve patient interaction, Patient Support Specialists focus on communication, scheduling, and administrative support, whereas Medical Assistants perform clinical tasks and direct patient care. Understanding these differences helps in choosing the right career path or job search focus within healthcare.

What is a patient support specialist?

A patient support specialist is part of a patient support team. Their job duties include supporting patients with chronic health issues and supporting physicians that are part of the patient care team. The qualifications for a career as a patient support specialist include a high school diploma or GED certificate.

What is a patient support specialist?

A Patient Support Specialist is a healthcare professional who assists patients by providing information, addressing concerns, and helping them navigate the healthcare system. Their responsibilities often include scheduling appointments, answering questions about treatments or insurance, and ensuring patients have access to necessary resources. They act as a liaison between patients, healthcare providers, and insurance companies to improve the overall patient experience. The role requires strong communication, organizational, and problem-solving skills. Patient Support Specialists play a crucial part in ensuring patients feel supported and informed throughout their care journey.
More about Patient Support Specialist jobs
What cities are hiring for Patient Support Specialist jobs? Cities with the most Patient Support Specialist job openings:
What are the most commonly searched types of Patient Support Specialist jobs? The most popular types of Patient Support Specialist jobs are:
Who are the top companies hiring for Patient Support Specialist jobs? The top employers for Patient Support Specialist jobs are:
What states have the most Patient Support Specialist jobs? States with the most job openings for Patient Support Specialist jobs include:
What job categories do people searching Patient Support Specialist jobs look for? The top searched job categories for Patient Support Specialist jobs are:
What are popular job titles related to Patient Support Specialist jobs? For Patient Support Specialist jobs, the most frequently searched job titles are:
Patient Support Specialist jobs near you
Infographic showing various Patient Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,790 per year, or $19.1 per hour.

Patient Support Specialist

Community Care Physicians

Clifton Park, NY • On-site

$18 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Community Care Physicians rating

7.9

Company rating: 7.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Patient Support Specialist

Our Family Practice Clifton Park office is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week, Monday through Friday, 8:00am to 4:30pm.

The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary.

Responsibilities:

  • Process incoming telephone calls and messages based on office policy and procedure.
  • Schedule appointments for patients, following office protocols for access to care.
  • Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
  • Greeting and checking in patients when they arrive to the office.
  • Obtain patient signature on the appropriate waiver(s) according to insurance requirements
  • Organize and monitor the provider's daily schedule.
  • Maintain timely patient flow.
  • Verify patient insurance coverage/demographic information at each visit and update when necessary.

If you are interested in this opportunity and have the desired qualifications, please Apply Now!

Compensation: $18.00 - $24.00 per hour

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

  • High school graduate or equivalent with additional education desirable.
  • Previous clerical experience in a medical practice preferred.
  • Strong computer skills.
  • Knowledge of medical terminology and office procedures preferred.
  • Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
  • Maintain strictest confidentiality and discretion.

What Community Care Physicians employees say

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