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Patient First Representative Jobs (NOW HIRING)

Patient First

Nurse Supervisor-RN

Bel Air, MD

$41 - $46/hr

Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center; * Functioning as an administrator ...

Patient First

Nurse Supervisor-RN

Landover Hills, MD

$42.50 - $47.50/hr

Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center; * Functioning as an administrator ...

Patient First

Nurse Supervisor-RN

Richmond, VA

Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center; * Functioning as an administrator ...

Patient First

Nurse Supervisor-RN

Glen Burnie, MD

$41 - $46/hr

Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center; * Functioning as an administrator ...

New

Patient First

Nurse Supervisor-RN

Alexandria, VA · On-site

Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center; * Functioning as an administrator ...

Patient First

Nurse Supervisor-RN

Virginia Beach, VA

Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center; * Functioning as an administrator ...

Patient First

X-ray Supervisor

Mechanicsburg, PA

$34.50 - $47.25/hr

Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; * Implementing safety procedures for patients, self, and staff to ...

Patient First

X-ray Supervisor

Capitol Heights, MD

$39.50 - $44/hr

Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; * Implementing safety procedures for patients, self, and staff to ...

Patient First

X-ray Supervisor

Landover Hills, MD

$39.50 - $44/hr

Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; * Implementing safety procedures for patients, self, and staff to ...

Patient First

X-ray Supervisor

Annandale, VA · On-site

$36.25 - $49.50/hr

Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; * Implementing safety procedures for patients, self, and staff to ...

Patient First

X-ray Supervisor

Fairfax, VA

$37.25 - $50.75/hr

Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; * Implementing safety procedures for patients, self, and staff to ...

Patient First

Patient Service Representative

Abington, PA

$17 - $21.50/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient First

Patient Service Representative

Bowie, MD · On-site

$20 - $23/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

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How much do patient first representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for patient first representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a Patient First Representative?

A Patient First Representative is a customer service professional who works in healthcare settings to assist patients with their appointments, billing questions, and general inquiries. They act as a liaison between patients and medical staff, ensuring that patients have a positive experience from the moment they arrive until they leave. Their duties often include scheduling appointments, verifying insurance information, answering phone calls, and addressing patient concerns. Strong communication and organizational skills are essential for this role, as it often involves multitasking in a fast-paced environment.

What does a typical day look like for a Patient First Representative, and how do they interact with patients and healthcare staff?

A typical day for a Patient First Representative involves greeting and checking in patients, verifying their insurance information, collecting co-pays, and answering questions about appointments or billing. They serve as the first point of contact, ensuring patients feel welcomed and informed. Representatives collaborate closely with medical staff to coordinate patient flow and handle any scheduling or administrative issues that arise. The role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

What is the difference between Patient First Representative vs Patient Service Representative?

AspectPatient First RepresentativePatient Service Representative
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often similar certifications in customer service
Work EnvironmentHealthcare facilities, clinics, hospitalsHospitals, clinics, insurance companies
Employer & Industry UsageHealthcare providers, hospitalsHealthcare organizations, insurance companies
Common Search & ComparisonYesYes

The main difference between a Patient First Representative and a Patient Service Representative lies in their specific roles within healthcare settings. Patient First Representatives often focus on patient intake, scheduling, and direct communication with patients, while Patient Service Representatives may handle billing, insurance inquiries, and administrative support. Both roles require similar credentials and are found in healthcare environments, but their primary responsibilities differ slightly based on the employer's needs.

What are the key skills and qualifications needed to thrive as a Patient First Representative, and why are they important?

To thrive as a Patient First Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with medical office software, scheduling systems, and electronic health records is typically required. Exceptional communication, empathy, and problem-solving abilities help you effectively assist patients and handle sensitive situations. These skills ensure patients receive accurate information and support, creating a positive experience and efficient workflow in a healthcare setting.
More about Patient First Representative jobs
What states have the most Patient First Representative jobs? States with the most job openings for Patient First Representative jobs include:
What job categories do people searching Patient First Representative jobs look for? The top searched job categories for Patient First Representative jobs are:
Patient First Representative jobs near you
Infographic showing various Patient First Representative job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 66% Full Time, 17% Part Time, and 15% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Nurse Supervisor-RN

Nurse Supervisor-RN

Patient First

Bel Air, MD

$41 - $46/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Patient First rating

7.0

Company rating: 7.0 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

404th of 869 rated healthcare providers

Job description

The responsibilities of this job include, but are not limited to, the following:
  • Supervising the medical care of all patients from registration to departure;
  • Supervising clinical personnel on their patient contact, care, and performance;
  • Scheduling Staff Nurses and Medical Assistants;
  • Reviewing and supervising the inventory of medicines, prescriptions, and supplies;
  • Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center;
  • Functioning as an administrator and working as a Staff Nurse as needed;
  • Reviewing all checklists of Staff Nurses and Medical Assistants;
  • Preparing written and verbal evaluations for Staff Nurses and Medical Assistants at appropriate scheduled time, or when necessary;
  • Providing positive, warm and friendly customer service in all interactions;
  • Fostering teamwork and a positive, professional atmosphere;
  • Completing other duties as directed.

Minimum education and professional requirements include, but are not limited to, the following:

  • Employee must be at least 18 years of age;
  • High school graduate or equivalent;
  • Keyboarding experience required;
  • Excellent verbal and written communication skills;
  • One year of clerical experience preferred;
  • One year of clinical experience with administration of medications preferred;
  • One year of supervisory experience preferred;
  • Licensed to practice as a Nurse in the state of Virginia.ORLicensed to practice as a Nurse in the state of Maryland.
Salary Range: $41.00 - $46.00, depending on experience.

Benefits and Other Compensation:

Health, Dental and Vision insurance for employees and dependents

Disability, Life and Long Term care insurance

Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)

Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank

Overtime Pay, Holiday Pay, Double time compensation for all holidays worked

Discounted medical treatment at any Patient First location for employees and immediate family

Bonuses include:

- Recruitment bonus

- Patient Care Performance bonus (center employees only)

- Weekend bonus (center employees only)

What Patient First employees say

Pay

Benefits

Hours and flexibility

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