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Patient First Representative Jobs (NOW HIRING)

Patient First

X-ray Supervisor

Fairfax, VA · On-site

$39.50 - $44/hr

Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; * Implementing safety procedures for patients, self, and staff to ...

Patient First

X-ray Supervisor

Hyattsville, MD · On-site

$39.50 - $44/hr

Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; * Implementing safety procedures for patients, self, and staff to ...

Patient First

X-ray Supervisor

Fairfax, VA · On-site

$39.50 - $44/hr

Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; * Implementing safety procedures for patients, self, and staff to ...

Patient First

X-ray Supervisor

Virginia Beach, VA · On-site

$37 - $42/hr

Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; * Implementing safety procedures for patients, self, and staff to ...

Patient First

Patient Service Representative

Sterling, VA · On-site

$20 - $23/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient First

Patient Service Representative

Chester, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient First

Patient Service Representative

Midlothian, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient First

Patient Service Representative

Woodbridge, VA · On-site

$17.25 - $22/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient First

Patient Service Representative

Richmond, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient First

Patient Service Representative

Midlothian, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient First

Patient Service Representative

Richmond, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

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Patient First Representative information

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How much do patient first representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient first representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a Patient First Representative?

A Patient First Representative is a customer service professional who works in healthcare settings to assist patients with their appointments, billing questions, and general inquiries. They act as a liaison between patients and medical staff, ensuring that patients have a positive experience from the moment they arrive until they leave. Their duties often include scheduling appointments, verifying insurance information, answering phone calls, and addressing patient concerns. Strong communication and organizational skills are essential for this role, as it often involves multitasking in a fast-paced environment.

What does a Patient First Representative do?

A typical day for a Patient First Representative involves greeting and checking in patients, verifying their insurance information, collecting co-pays, and answering questions about appointments or billing. They serve as the first point of contact, ensuring patients feel welcomed and informed. Representatives collaborate closely with medical staff to coordinate patient flow and handle any scheduling or administrative issues that arise. The role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

What is the difference between Patient First Representative vs Patient Service Representative?

AspectPatient First RepresentativePatient Service Representative
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often similar certifications in customer service
Work EnvironmentHealthcare facilities, clinics, hospitalsHospitals, clinics, insurance companies
Employer & Industry UsageHealthcare providers, hospitalsHealthcare organizations, insurance companies
Common Search & ComparisonYesYes

The main difference between a Patient First Representative and a Patient Service Representative lies in their specific roles within healthcare settings. Patient First Representatives often focus on patient intake, scheduling, and direct communication with patients, while Patient Service Representatives may handle billing, insurance inquiries, and administrative support. Both roles require similar credentials and are found in healthcare environments, but their primary responsibilities differ slightly based on the employer's needs.

How do you become a patient first representative?

To become a Patient First Representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service or healthcare settings. Training is often provided on the job, and familiarity with medical terminology and computer systems can be beneficial.

What skills and qualifications are needed to be a Patient First Representative?

To thrive as a Patient First Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with medical office software, scheduling systems, and electronic health records is typically required. Exceptional communication, empathy, and problem-solving abilities help you effectively assist patients and handle sensitive situations. These skills ensure patients receive accurate information and support, creating a positive experience and efficient workflow in a healthcare setting.

What skills do patient first representatives need?

Patient First Representatives need strong communication and interpersonal skills to interact effectively with patients and healthcare providers. They should have good organizational abilities, attention to detail, and proficiency with computer systems and electronic health records. Customer service experience and the ability to handle sensitive information are also important for success in this role.
More about Patient First Representative jobs
What states have the most Patient First Representative jobs? States with the most job openings for Patient First Representative jobs include:
What job categories do people searching Patient First Representative jobs look for? The top searched job categories for Patient First Representative jobs are:
Patient First Representative jobs near you
Infographic showing various Patient First Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

X-ray Supervisor

Patient First

Fairfax, VA • On-site

$39.50 - $44/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Patient First rating

7.4

Company rating: 7.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

268th of 887 rated healthcare providers

Job description

Sign-on Bonus!

Student Loan Assistance!

The responsibilities of this job include, but are not limited to, the following:

  • Supervising all X-ray Techs to ensure all responsibilities are completed and quality work is performed;
  • Functioning as an administrator and working as an X-ray Tech as directed;
  • Ensuring that X-ray Techs are qualified under state specifications; ensuring X-ray Techs deliver quality technical performance;
  • Ensuring appropriate x-rays are ordered and communicating with the PACS Administrator as needed;
  • Understanding how to process images using DR and archiving images through PACS;
  • Addressing Physician requests with respect and in a timely manner;
  • Assisting with treatment area duties, including triage and patient care, while providing exceptional customer service;
  • Maintaining the X-ray Conversation Book, checklists (X-ray, CPR, Center Appearance and Cleaning), Quality Control, Radiation Monitoring Records, and State QA Book;
  • Understanding and using the Daily Log, X-Ray Listing, Medical Records Needing Review, and X-Ray Status Listing;
  • Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center;
  • Implementing safety procedures for patients, self, and staff to avoid unnecessary exposure to radiation, as well as addressing radiation badge safety;
  • Maintaining quality assurance for all X-ray Techs in the X-ray Department and keeping records of all outside studies ordered by Patient First;
  • Obtaining quality x-rays using correct positioning, markers, and technical factors;
  • Maintaining integrity of all equipment and supplies in the X-ray Department;
  • Submitting monthly x-ray staffing schedules and performance evaluations for the X-ray Department;
  • Conducting interviews and training new staff;
  • Ensuring that all required documents are read and understood by X-ray Techs;
  • Cleaning work area, performing biological cleanup in accordance with OSHA guidelines, and completing other maintenance assignments as directed;
  • Adhering to established Patient First policies and procedures;
  • Ensuring the safety of patients when using wheelchairs, stools, and other equipment;
  • Understanding and using the medical record system, including registration, processing of the patient, and medical records and hardware or software problems;
  • Attending staff meetings as directed;
  • Being available as needed, as breaks and mealtimes may be interrupted at any time for patient care and to maintain center operations;
  • Operating, using, and maintaining medical and office equipment as trained;
  • Fostering teamwork in a positive and professional atmosphere;
  • Providing positive, warm, and friendly service in all interactions;
  • Willing to work at any center due to a staffing issue, center emergency, or a reduction of work;
  • Completing other duties as directed.

Minimum education requirements include, but are not limited to, the following:

  • Must be 18 years of age or older;
  • High school graduate or equivalent;
  • Registered member of American Registry of Radiologic Technologist (ARRT) required or graduate of approved Limited Radiologic Technologist program;
  • Licensed, if required in the state of employment;
  • Ability to hear pages, bells, and phone system;
  • Ability to sit, stand, and walk for up to 7 hours at a time;
  • Ability to lift up to 50 pounds;
  • Adequate verbal, written, and typed communication skills required;
  • Ability to prioritize and multitask;
  • Must provide the highest quality medical care and professionalism.
Salary Range: $39.50 - $44.00, depending on experience.

Benefits and Other Compensation:

Health, Dental and Vision insurance for employees and dependents

Disability, Life and Long Term care insurance

Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)

Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank

Overtime Pay, Holiday Pay, Double time compensation for all holidays worked

Discounted medical treatment at any Patient First location for employees and immediate family

Bonuses include:

- Recruitment bonus

- Patient Care Performance bonus (center employees only)

- Weekend bonus (center employees only)

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