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Patient First Representative Jobs in Pennsylvania

Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center; * Functioning as an administrator ...

Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center; * Functioning as an administrator ...

New

Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center; * Functioning as an administrator ...

X-ray Supervisor

Mechanicsburg, PA · On-site

$34.50 - $47.25/hr

Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; * Implementing safety procedures for patients, self, and staff to ...

X-ray Supervisor

Mechanicsburg, PA · On-site

$34.50 - $47.25/hr

Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; * Implementing safety procedures for patients, self, and staff to ...

Patient Service Representative

Harrisburg, PA · On-site

$17.25 - $22/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed; * Thoroughly answering questions the patient may have concerning his or her ...

Patient Service Representative

Pottstown, PA · On-site

$17 - $21.75/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient Service Representative

Springfield, PA · On-site

$16.50 - $21/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient Service Representative

Downingtown, PA · On-site

$18.25 - $23/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient Service Representative

Devon, PA · On-site

$17 - $21.75/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

New

Patient Service Representative

Lancaster, PA · On-site

$17 - $21.50/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient Service Representative

Lancaster, PA · On-site

$17 - $21.75/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient Service Representative

Pottstown, PA · On-site

$17 - $21.75/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient Service Representative

Springfield, PA · On-site

$16.50 - $21/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient Service Representative

Downingtown, PA · On-site

$18.25 - $23/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. * Accurately registering patients in an expedient manner while providing ...

Patient Service Representative

Harrisburg, PA · On-site

$17.25 - $22/hr

Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed; * Thoroughly answering questions the patient may have concerning his or her ...

Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center; * Functioning as an administrator ...

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Showing results 1-20

Patient First Representative information

See Pennsylvania salary details

$13

$19

$26

How much do patient first representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for patient first representative in Pennsylvania is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.44 per hour, depending on experience, location, and employer.

What is a Patient First Representative?

A Patient First Representative is a customer service professional who works in healthcare settings to assist patients with their appointments, billing questions, and general inquiries. They act as a liaison between patients and medical staff, ensuring that patients have a positive experience from the moment they arrive until they leave. Their duties often include scheduling appointments, verifying insurance information, answering phone calls, and addressing patient concerns. Strong communication and organizational skills are essential for this role, as it often involves multitasking in a fast-paced environment.

What does a Patient First Representative do?

A typical day for a Patient First Representative involves greeting and checking in patients, verifying their insurance information, collecting co-pays, and answering questions about appointments or billing. They serve as the first point of contact, ensuring patients feel welcomed and informed. Representatives collaborate closely with medical staff to coordinate patient flow and handle any scheduling or administrative issues that arise. The role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

What skills and qualifications are needed to be a Patient First Representative?

To thrive as a Patient First Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with medical office software, scheduling systems, and electronic health records is typically required. Exceptional communication, empathy, and problem-solving abilities help you effectively assist patients and handle sensitive situations. These skills ensure patients receive accurate information and support, creating a positive experience and efficient workflow in a healthcare setting.

What is the difference between Patient First Representative vs Patient Service Representative?

AspectPatient First RepresentativePatient Service Representative
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often similar certifications in customer service
Work EnvironmentHealthcare facilities, clinics, hospitalsHospitals, clinics, insurance companies
Employer & Industry UsageHealthcare providers, hospitalsHealthcare organizations, insurance companies
Common Search & ComparisonYesYes

The main difference between a Patient First Representative and a Patient Service Representative lies in their specific roles within healthcare settings. Patient First Representatives often focus on patient intake, scheduling, and direct communication with patients, while Patient Service Representatives may handle billing, insurance inquiries, and administrative support. Both roles require similar credentials and are found in healthcare environments, but their primary responsibilities differ slightly based on the employer's needs.

What job categories do people searching Patient First Representative jobs in Pennsylvania look for?

The top searched job categories for Patient First Representative jobs in Pennsylvania are:

Infographic showing various Patient First Representative job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $41,172 per year, or $19.8 per hour.

Nurse Supervisor-RN

Feasterville Trevose, PA


Patient First
Health Care and Social Assistance • 1 - 5K employees

7.4

Company rating: 7.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

270th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students


Full-time

Posted 27 days ago


Job description

Sign-On Bonus!
The responsibilities of this job include, but are not limited to, the following:
  • Supervising the medical care of all patients from registration to departure;
  • Supervising clinical personnel on their patient contact, care, and performance;
  • Scheduling Staff Nurses and Medical Assistants;
  • Reviewing and supervising the inventory of medicines, prescriptions, and supplies;
  • Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center;
  • Functioning as an administrator and working as a Staff Nurse as needed;
  • Reviewing all checklists of Staff Nurses and Medical Assistants;
  • Preparing written and verbal evaluations for Staff Nurses and Medical Assistants at appropriate scheduled time, or when necessary;
  • Providing positive, warm and friendly customer service in all interactions;
  • Fostering teamwork and a positive, professional atmosphere;
  • Completing other duties as directed.

Minimum education and professional requirements include, but are not limited to, the following:

  • Employee must be at least 18 years of age;
  • High school graduate or equivalent;
  • Keyboarding experience required;
  • Excellent verbal and written communication skills;
  • One year of clerical experience preferred;
  • One year of clinical experience with administration of medications preferred;
  • One year of supervisory experience preferred;
  • Licensed to practice as a Nurse by the state of Pennsylvania.


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