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Remote Patient Care Representative Jobs (NOW HIRING)

Winona

Patient Care Representative

$17.50 - $21.50/hr

Winona is seeking a full-time, remote Patient Care Representative to be the frontline of our customer experience. In this vital role, you'll act as a liaison, accurately and efficiently providing ...

AccessPT

Patient Care Representative

Raleigh, NC · Remote

$15/hr

If so, then please submit your resume to apply for the remote Patient Care Representative position for the Central Intake Team at ACCESS PT. Access is an extraordinary company to work for, with a ...

Jobgether

Patient Care Representative

$17.50 - $21.50/hr

Patient Care Representative You will join a fast-growing, remote-first healthcare support environment focused on delivering high-quality patient experiences in the telemedicine space. In this role ...

CrewBloom

Remote Patient Care Coordinator (NCLEX)

$18 - $23.50/hr

Job Responsibilities Coordinating patient appointments, follow-ups, and care journeys Managing ... fast-paced, remote environment Success Metrics 25%+ increase in appointment adherence 30 ...

Canopy Growth

Bilingual Patient Care Representative

$21.15 - $21.63/hr

We have a team of experienced health care professionals dedicated to patient care and medical ... Other Details This is a full time remote position based out of Canada Salary Range: $21.15 - $21.63 ...

Valence

Remote Patient Monitoring Specialist

Collaborate with healthcare providers and administrators to design, develop, and implement remote patient monitoring programs tailored to the needs of patients and healthcare organizations. * Patient ...

RSi

Remote Patient Account Representative

$15 - $18/hr

Patient Account Representative Pay Range: $15.00 - $18.00 per hour| Schedule: Mon-Fri 8am-5pm/ 9am ... Fully Remote Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers ...

American Health Connection

Be Seen First

Patient Services Representative (Remote)

Beverly Hills, CA · Remote

$17/hr

REMOTE Patient Services Representatives 100% Remote Patient Services Representative jobs at ... healthcare-dedicated call center delivering AI-assisted, 100% U.S.-based patient access and ...

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How much do remote patient care representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote patient care representative in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What does a remote patient access representative do?

A remote patient access representative is responsible for scheduling appointments, verifying patient information, and coordinating with healthcare providers to ensure smooth patient intake. They often use electronic health record (EHR) systems and require strong communication skills to assist patients and facilitate efficient care access.

What is a Remote Patient Care Representative?

A Remote Patient Care Representative is a healthcare professional who interacts with patients virtually, often via phone, chat, or video, to provide support, answer questions, schedule appointments, and assist with medical inquiries. They serve as a bridge between patients and healthcare providers, ensuring that patients receive the information and assistance they need without having to visit a medical facility in person. This role requires strong communication skills, empathy, and knowledge of healthcare systems, as well as comfort with using digital tools and confidential patient information. Remote Patient Care Representatives help improve patient experiences and streamline healthcare processes through virtual support.

What is the difference between Remote Patient Care Representative vs Remote Medical Customer Service Representative?

AspectRemote Patient Care RepresentativeRemote Medical Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare facilities, insurance companies, telehealth servicesHealth insurance companies, healthcare providers, telehealth support
Industry UsageHealthcare, insurance, telehealthHealth insurance, healthcare services
Job FocusPatient interaction, care coordination, health educationCustomer support, billing, appointment scheduling

Both roles involve remote work within the healthcare industry, but the Remote Patient Care Representative focuses on patient interaction and care coordination, while the Remote Medical Customer Service Representative primarily handles customer support and administrative tasks. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Remote Patient Care Representative, and why are they important?

To thrive as a Remote Patient Care Representative, you need a solid understanding of healthcare procedures, strong customer service abilities, and typically a background in healthcare administration or a related field. Familiarity with healthcare software systems such as electronic health records (EHRs), telehealth platforms, and secure communication tools is essential. Exceptional communication, active listening, and problem-solving skills help you build rapport with patients and handle sensitive situations effectively. These skills ensure efficient, compassionate care coordination and a positive patient experience in a remote setting.

What are some common challenges faced by Remote Patient Care Representatives and how can they be managed?

Remote Patient Care Representatives often encounter challenges such as maintaining clear communication with patients over the phone or online, managing a high volume of inquiries, and ensuring patient privacy and data security. To manage these challenges, it’s important to develop strong active listening skills, become proficient with digital health platforms, and follow strict protocols for handling sensitive information. Regular team check-ins and ongoing training can also help representatives stay updated on best practices and maintain a supportive, collaborative work environment.

How can I make 2000 a week working from home?

A Remote Patient Care Representative can potentially earn $2,000 a week by working full-time hours, often 40 hours or more, and gaining experience or specialized skills such as medical coding or billing. Increasing earnings may involve taking on additional shifts, working overtime, or advancing to higher-paying roles within healthcare support. Certifications in healthcare or customer service tools can also enhance earning potential.

What healthcare jobs can you work remotely?

Remote healthcare jobs include roles like Remote Patient Care Representatives, telehealth nurses, medical billing and coding specialists, and health insurance customer service agents. These positions often require strong communication skills, familiarity with healthcare software, and the ability to work independently in a virtual environment.

How to make 70000 a year from home?

A Remote Patient Care Representative can earn $70,000 annually by gaining relevant healthcare knowledge, strong communication skills, and experience with electronic health records. Many roles offer remote work with full-time schedules and require certifications or training in healthcare or customer service. Advancing in this field often involves increasing experience, specialization, or taking on supervisory responsibilities.
More about Remote Patient Care Representative jobs
What cities are hiring for Remote Patient Care Representative jobs? Cities with the most Remote Patient Care Representative job openings:
What states have the most Remote Patient Care Representative jobs? States with the most job openings for Remote Patient Care Representative jobs include:
What job categories do people searching Remote Patient Care Representative jobs look for? The top searched job categories for Remote Patient Care Representative jobs are:
Remote Patient Care Representative jobs near you

Patient Care Representative

Winona

Remote

$17.50 - $21.50/hr

Other

PTO

Posted 9 days ago

Job description

Patient Care Representative

Winona is one of the leading telemedicine companies providing HRT for women in menopause. We've built all of our technology in-house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in-house physicians providing world-class care via a fully vertically integrated business model.

Winona is seeking a full-time, remote Patient Care Representative to be the frontline of our customer experience. In this vital role, you'll act as a liaison, accurately and efficiently providing product and service information, answering questions, and resolving any emerging issues for Winona's customers.

Seniority Level: Entry-Mid Level

Responsibilities:

  • Answering patient inquiries about Winona's products and services through text message, email and phone calls.
  • Making inbound and outbound calls to answer questions or concerns while ensuring a high level of customer service in all interactions.
  • Delivering information about Winona's offerings.
  • Ensuring patient satisfaction and maintaining professional patient support.
  • Handling patient complaints and identifying the appropriate response and strategy to solve issues as quickly as possible.
  • Keeping records of patient interactions, processing patient accounts, and filing documents.
  • Assisting doctors with various requests to handle specific patient issues/questions.
  • Providing excellent service to both internal department teams as well as external customers.

Requirements:

  • Strong customer service experience in a remote environment.
  • Excellent written and verbal English communication skills. English proficiency must be at C1 or C2.
  • Hands-on experience in Excel/Google Sheets, Word/Google Docs, email applications and other computer basics.
  • Experience with Slack, JustCall, Intercom, Stripe, Calendly and Google Suite are a plus.
  • Ability to manage several work platforms at once.
  • Strong ability to manage time and work priorities with minimal direction.
  • Experience in the healthcare or medical field is a plus.
  • Must have a personal computer and reliable internet connection for remote work.
  • Availability to work Monday–Friday from 1:00 PM to 9:30 PM EST is required.

What's in it for you?

  • Remote-first, work wherever you choose
  • Unlimited paid time off
  • Paid non-working holidays per country of residence
  • Pro-rated 13th-month bonus in select regions
  • Referral bonuses
  • Financial support for online courses
  • Fun and casual work environment
  • Employee engagement activities and virtual gatherings
  • We are a diverse, global team!

Equal Employment Opportunity

Winona provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Winona takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.

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