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Patient Care Representative Jobs (NOW HIRING)

Sentara Healthcare

Patient Care Representative

Waynesboro, VA · On-site

$16.25 - $20.25/hr

Overview As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check ...

42 NORTH DENTAL LLC

Patient Care Representative

Beverly, MA

$18.75 - $23.25/hr

Full-Time Patient Care Representative This is a full-time patient care representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional ...

42 NORTH DENTAL LLC

Patient Care Representative

Livonia, MI

$16 - $19.75/hr

Full-Time Patient Care Representative This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional ...

42 North Dental

Patient Care Representative

Rochester, NH

$16.75 - $20.50/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires ...

42 North Dental

Patient Care Representative

Waltham, MA

$18.50 - $23/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires ...

42 North Dental

Patient Care Representative

Newton, MA

$18.75 - $23/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires ...

42 NORTH DENTAL LLC

Patient Care Representative

Tecumseh, MI

$16.75 - $20.75/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

42 North Dental

Patient Care Representative

Beverly, MA

$18.75 - $23.25/hr

This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires ...

42 NORTH DENTAL LLC

Patient Care Representative

Needham, MA

$18.75 - $23/hr

Overview This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this ...

BANDANA

Patient Care Representative

Manhattan, NY

$18/hr

Patient Care Representative Gramercy Surgery Center is hiring for a Patient Care Representative Position in Gramercy, New York City. Base pay starts at $18/hr. #TransparentPay #TransparentSalaries ...

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Patient Care Representative information

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How much do patient care representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for patient care representative in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What's the easiest healthcare job to get?

A Patient Care Representative role is generally considered accessible for entry-level candidates, often requiring a high school diploma or equivalent and good communication skills. These positions typically involve on-the-job training and do not require extensive certifications, making them among the easier healthcare jobs to obtain.

What do patient care representatives do?

Patient care representatives serve as the primary point of contact between patients and healthcare providers, assisting with appointment scheduling, patient inquiries, and insurance documentation. They often use electronic health record (EHR) systems and require strong communication and organizational skills to ensure smooth patient experiences.

How much does a patient service representative make?

The average salary for a patient service representative typically ranges from $30,000 to $40,000 per year, depending on experience, location, and employer. In some regions, salaries may be higher or lower based on the cost of living and demand for healthcare support roles.

What is the difference between Patient Care Representative vs Medical Assistant?

AspectPatient Care RepresentativeMedical Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentFront desk, patient registration, scheduling in clinics or hospitalsClinical setting, assisting with exams, taking vital signs
Employer & IndustryHospitals, clinics, healthcare officesHospitals, outpatient clinics, medical offices
Primary ResponsibilitiesPatient check-in, insurance verification, appointment schedulingClinical tasks, patient preparation, basic medical procedures

While both roles involve patient interaction, Patient Care Representatives focus on administrative duties like scheduling and insurance, whereas Medical Assistants perform clinical tasks and patient care. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Patient Care Representative, and why are they important?

To thrive as a Patient Care Representative, you need strong customer service skills, knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with medical records systems, scheduling software, and insurance verification tools is often required. Excellent interpersonal skills, patience, and attention to detail help build trust and ensure clear communication with patients and healthcare teams. These skills are crucial for delivering efficient, compassionate service and maintaining a positive patient experience.

What Is a Patient Care Representative?

A patient care representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support. As a patient care representative, your job duties vary depending on the employer but may include scheduling appointments, checking insurance information, processing co-payments, and answering patient questions. The career typically requires postsecondary education in a relevant field, such as medical assisting, and on-the-job training. Additional qualifications include prior work experience in a medical setting, knowledge of medical coding and terminology, as well as excellent interpersonal and computer skills.

How does a Patient Care Representative typically interact with medical staff and patients throughout the day?

Patient Care Representatives serve as a crucial link between patients and the healthcare team. On a typical day, they greet patients, assist with check-in and scheduling, answer questions about procedures or insurance, and relay messages between patients and providers. They also work closely with nurses, doctors, and administrative staff to ensure patient needs are met promptly and accurately. Strong communication and organizational skills are essential for managing these interactions effectively and maintaining a positive patient experience.

What is a Patient Care Representative?

A Patient Care Representative is a healthcare professional who acts as a liaison between patients and medical staff. They assist patients with scheduling appointments, answering questions about services or billing, and addressing concerns throughout the care process. Their goal is to ensure patients have a positive experience and receive the information and support they need. Patient Care Representatives often work in hospitals, clinics, or medical offices and require strong communication and organizational skills.

What job makes $10,000 a month without a degree?

A Patient Care Representative typically earns less than $10,000 a month; high earnings in healthcare roles often require advanced certifications or experience. Jobs that can reach $10,000 monthly without a degree are rare and usually involve entrepreneurship, sales, real estate, or specialized trades with significant experience or licensing. Most high-paying roles without a degree depend on skills, performance, and industry demand.
More about Patient Care Representative jobs
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Patient Care Representative jobs near you
Patient Care Representative

Patient Care Representative

Sentara Healthcare

Waynesboro, VA • On-site

$16.25 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

485th of 872 rated healthcare providers

Job description

City/State
Waynesboro, VA
Work Shift
First (Days)
Overview:
Sentara Waynesboro Internal Medicine and Primary Care is now hiring a Full-Time Patient Care Representative in the Waynesboro, VA area!
Hours: Monday-Friday, 8:00AM - 5:00PM, dayshift.
Overview
As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site.
Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.
Education
  • HS Diploma

Experience
  • Customer service experience preferred

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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