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Patient Care Representative Jobs (NOW HIRING)

The Urgent Care

Patient Care Representative

Gretna, LA · On-site

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

The Urgent Care

Patient Care Representative

Gretna, LA · On-site

$10 - $15/hr

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

The Urgent Care

Patient Care Representative

New Orleans, LA · On-site

$16.25 - $20.25/hr

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

The Urgent Care

Patient Care Representative

Harvey, LA · On-site

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

The Urgent Care

Patient Care Representative

Harvey, LA · On-site

$15.50 - $19.25/hr

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

The Urgent Care

Patient Care Representative

La Place, LA · On-site

$15.50 - $19.25/hr

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

The Urgent Care

Patient Care Representative

Gretna, LA · On-site

$14.75 - $18/hr

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

The Urgent Care

Patient Care Representative

La Place, LA · On-site

$15.50 - $19.25/hr

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

Virginia Spine Institute

Patient Care Representative

Reston, VA · On-site

$17.75 - $21.75/hr

C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI's standards of excellence ...

The Urgent Care

Patient Care Representative

Harvey, LA

$15.50 - $19.25/hr

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

The Urgent Care

Patient Care Representative

Harvey, LA · On-site

$10 - $15/hr

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

The Urgent Care

Patient Care Representative

La Place, LA · On-site

$10 - $15/hr

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

VSI

Patient Care Representative

Reston, VA · On-site

$18 - $22.25/hr

C. metropolitan area, is seeking a Patient Care Representative to join our reception team. This role is responsible for managing the patient experience and ensuring that VSI's standards of excellence ...

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Patient Care Representative information

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$11

$19

$26

How much do patient care representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient care representative in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Patient Care Representative vs Medical Assistant?

AspectPatient Care RepresentativeMedical Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentFront desk, patient registration, scheduling in clinics or hospitalsClinical setting, assisting with exams, taking vital signs
Employer & IndustryHospitals, clinics, healthcare officesHospitals, outpatient clinics, medical offices
Primary ResponsibilitiesPatient check-in, insurance verification, appointment schedulingClinical tasks, patient preparation, basic medical procedures

While both roles involve patient interaction, Patient Care Representatives focus on administrative duties like scheduling and insurance, whereas Medical Assistants perform clinical tasks and patient care. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a patient care representative?

To thrive as a Patient Care Representative, you need strong customer service skills, knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with medical records systems, scheduling software, and insurance verification tools is often required. Excellent interpersonal skills, patience, and attention to detail help build trust and ensure clear communication with patients and healthcare teams. These skills are crucial for delivering efficient, compassionate service and maintaining a positive patient experience.

What is a patient care representative?

A patient care representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support. As a patient care representative, your job duties vary depending on the employer but may include scheduling appointments, checking insurance information, processing co-payments, and answering patient questions. The career typically requires postsecondary education in a relevant field, such as medical assisting, and on-the-job training. Additional qualifications include prior work experience in a medical setting, knowledge of medical coding and terminology, as well as excellent interpersonal and computer skills.

How does a patient care representative typically interact with medical staff and patients throughout the day?

Patient Care Representatives serve as a crucial link between patients and the healthcare team. On a typical day, they greet patients, assist with check-in and scheduling, answer questions about procedures or insurance, and relay messages between patients and providers. They also work closely with nurses, doctors, and administrative staff to ensure patient needs are met promptly and accurately. Strong communication and organizational skills are essential for managing these interactions effectively and maintaining a positive patient experience.

What is a patient care representative?

A Patient Care Representative is a healthcare professional who acts as a liaison between patients and medical staff. They assist patients with scheduling appointments, answering questions about services or billing, and addressing concerns throughout the care process. Their goal is to ensure patients have a positive experience and receive the information and support they need. Patient Care Representatives often work in hospitals, clinics, or medical offices and require strong communication and organizational skills.
More about Patient Care Representative jobs
What cities are hiring for Patient Care Representative jobs? Cities with the most Patient Care Representative job openings:
What are the most commonly searched types of Patient Care Representative jobs? The most popular types of Patient Care Representative jobs are:
Who are the top companies hiring for Patient Care Representative jobs? The top employers for Patient Care Representative jobs are:
What states have the most Patient Care Representative jobs? States with the most job openings for Patient Care Representative jobs include:
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What are popular job titles related to Patient Care Representative jobs? For Patient Care Representative jobs, the most frequently searched job titles are:
Patient Care Representative jobs near you
Infographic showing various Patient Care Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,187 per year, or $19.3 per hour.

Patient Care Representative

Silicon Valley Medical Development

Mountain View, CA • On-site

$29/hr

Full-time

Re-posted 21 days ago

Job description

El Camino Health Medical Network is currently seeking a talented Patient Care Representative to join our growing healthcare team!
Pay: $29.00/ hour
Location: Mountain View, CA
Schedule: Monday-Friday 8:00am-5:00pm
El Camino Health Medical Network is recruiting full-time Patient Care Representatives for our El Camino Health Primary Care and Multi-Specialty Care outpatient practices located in Santa Clara County.
The Patient Care Representative (PCR) is the primary point of contact for the practice's patients. He/she contributes to the overall patient experience and satisfaction. Responsibilities include: answer telephone calls and relay messages, schedule appointments, verify patients' demographics and insurance information. Additionally, the PCR will review patients' medical records to assist with patient inquiries, requests for medication refills and coordinate Release of Record requests.
Patient Registration
  • Registers patients and updates existing patient accounts in a courteous and professional manner
  • Determines if patient has a co-payment or deposit; accepts and records receipt of payment; provides applicable waiver and obtains appropriate signatures; and, when appropriate, scans copy of patient's photo ID, insurance card and/or waiver
  • Handles any system red flags as they are encountered
  • Assist patients with registering for MyCare health record system

Call Management
The following activities are performed when assigned to Call Management
  • Handles incoming calls, makes appointments, sends task to providers and support staff as needed
  • Assures all urgent calls are handled in a timely manner

Communication and Front-Office Procedures
The following activities are expected to be performed in a timely , courteous and professional manner in accordance with service level standards:
  • Greet patients and others entering the department
  • Schedules new or follow-up appointments
  • Responds to requests from patients, family members, physicians and staff

Electronic Medical Record (EMR) Documentation
  • Manages EMR in-basket(s), work queues and schedule templates as assigned

Cashiering
  • Reconciles cash sheet and cash drawer, completes daily and monthly deposit summaries

All other duties as assigned including department-specific functions and responsibilities
  • Contributes to the overall patient experience and satisfaction
  • Participates in performance improvement activities
  • Performs other duties as assigned
  • Adheres to HR, safety, HIPAA and compliance policies, and attendance requirements

Performs work in accordance with established schedules, policies and procedures
Requirements
  • High School Diploma or GED
  • Minimum 2 years of experience as a Patient Care Representative or in a customer service/guest relations role preferred
  • Experience working with an EMR
  • Ability to accurately type a minimum of 40 WPM
  • Strong verbal and written communications, and active listening skills
  • Solid patient/guest relations skills with the ability to communicate in a professional, courteous and efficient manner
  • Excellent interpersonal and telephone communications skills
  • Legible handwriting
  • Basic math skills necessary to collect payments and balance cash drawer
  • Excellent attention to detail
  • Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information accurately into the EPIC EMR
  • Ability to maintain composure during challenging interpersonal interactions
  • Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted to maintain standard workflow
  • Ability to work effectively as a team member who is flexible, cooperative and willing to assist others
  • Associates degree preferred
  • EPIC EMR experience preferred
  • Bilingual skills preferred

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