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Patient Relation Representative Jobs (NOW HIRING)

UF Health

Patient Relations Representative

Jacksonville, FL

$14.25 - $18.50/hr

Patient Relations Representative Performs under the supervision of the Patient Relations Manager or Supervisor. Patient Relations Representatives are responsible for facilitating a welcoming and ...

Network Temp Inc

Patient Relations Representative

Bronx, NY

$16.25 - $20.75/hr

Patient Relations Representative A patient relations representative acts as a liaison between patients, their families, and a healthcare organization, primarily responsible for addressing patient ...

D4C Dental

Patient Relations Representative

Atlanta, GA

$15 - $19.25/hr

The Patient Relations Representative will be responsible answering and triaging all incoming Business Office queue calls. They must be capable of building relationships, possess strong conflict ...

UF Health

Patient Relations Representative

Jacksonville, FL · On-site

$14 - $18/hr

Patient Relations Representatives are responsible for facilitating a welcoming and supportive environment for patients and families visiting UF Health Jax and UF Health North hospitals and clinics.

D4C Dental Brands

Patient Relations Representative

Atlanta, GA · On-site +1

$15.25 - $19.50/hr

The Patient Relations Representative will be responsible answering and triaging all incoming Business Office queue calls. They must be capable of building relationships, possess strong conflict ...

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Patient Relation Representative information

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How much do patient relation representative jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for patient relation representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions. These roles often require advanced education, certifications, and significant experience, and may involve working in high-stakes environments or consulting firms. Freelance or contract work in fields like software development or consulting can also sometimes command such daily rates for experienced professionals.

What are the key skills and qualifications needed to thrive as a Patient Relation Representative, and why are they important?

To thrive as a Patient Relation Representative, you need strong communication skills, knowledge of healthcare protocols, and typically a background in customer service or healthcare administration. Familiarity with hospital information systems, patient management software, and sometimes HIPAA certification are important technical qualifications. Empathy, problem-solving abilities, and patience are crucial soft skills for addressing patient concerns and diffusing difficult situations. These competencies are vital for ensuring patient satisfaction, facilitating clear communication, and maintaining a positive healthcare environment.

What's the lowest paying job at a hospital?

Patient Relation Representatives typically have lower salaries compared to other hospital roles, often earning near minimum wage or entry-level pay depending on the location and experience. These positions usually require strong communication skills and may involve part-time or entry-level work, which can influence lower compensation.

What is a patient relations rep?

A patient relations representative is a healthcare professional who acts as a liaison between patients and medical staff, addressing concerns, providing information, and ensuring a positive patient experience. They often handle patient inquiries, assist with administrative tasks, and may require good communication skills and knowledge of healthcare policies.

What is the difference between Patient Relation Representative vs Medical Secretary?

AspectPatient Relation RepresentativeMedical Secretary
CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative training
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient communication, satisfaction, schedulingScheduling, record management, correspondence
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, healthcare facilities

The Patient Relation Representative focuses on patient communication and satisfaction, acting as a liaison between patients and healthcare providers. In contrast, the Medical Secretary handles administrative tasks like scheduling and record management. Both roles are essential in healthcare settings but serve different functions related to patient interaction versus administrative support.

What is a Patient Relation Representative?

A Patient Relation Representative is a healthcare professional who serves as a liaison between patients, their families, and medical staff to ensure a positive experience within a healthcare facility. They handle patient concerns, resolve complaints, provide information about hospital services, and help patients navigate the healthcare system. Their role is crucial for improving patient satisfaction, addressing any issues promptly, and supporting clear communication between all parties involved in the patient’s care.

What are some common challenges faced by Patient Relation Representatives, and how can they be effectively managed?

Patient Relation Representatives often encounter challenges such as handling dissatisfied patients, managing high call volumes, and navigating complex healthcare systems. To effectively manage these challenges, it's important to develop strong communication and conflict resolution skills, stay organized, and be knowledgeable about hospital policies and procedures. Additionally, collaborating closely with clinical staff and maintaining a calm, empathetic demeanor can help ensure positive patient experiences and efficient problem resolution.

How do patient advocates get paid?

Patient advocates are typically paid through salaries, hourly wages, or fees for services they provide. Compensation can vary based on experience, employer, and whether they work for healthcare organizations, law firms, or independently. Some advocates may also earn bonuses or benefits depending on their role and setting.
More about Patient Relation Representative jobs
What job categories do people searching Patient Relation Representative jobs look for? The top searched job categories for Patient Relation Representative jobs are:
Patient Relation Representative jobs near you
Infographic showing various Patient Relation Representative job openings in the United States as of June 2026, with employment types broken down into 9% Full Time, 45% Part Time, and 46% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Relations Representative

Patient Relations Representative

Choctaw Nation of Oklahoma

Talihina, OK

$12 - $15.50/hr

Other

Posted yesterday

Choctaw Nation Of Oklahoma rating

6.7

Company rating: 6.7 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

539th of 659 rated public administrative organizations

Job description

Patient Relations Representative

As the Patient Relations Representative, you will assist in resolving patient care issues and acts as a liaison between the patient and outside agencies. You will report to the Supervisor.

Primary Tasks:

  1. Maintain and update patient information in database.
  2. Contact patient(s) and vendor(s) via phone, email, personal visit, and by other means of communication.
  3. Contact health facilities to negotiate medical bills, discuss payment information, and order durable medical equipment.
  4. Collaborate with patient and family to identify resources for patients that have minimal or no payer resource.
  5. Assist patients navigate Indian Health Services resources.
  6. Interact with internal and external guests in a professional and courteous manner.
  7. Adapt to changing duties, cross train on other roles, and multi-talk with ease.
  8. Other responsibilities as assigned by management.

Required Education and Experience:

  • Experience with Microsoft Office
  • Willing to learn the HIPAA and Joint Commission standards
  • Valid driver's license

Skills:

  • Assessment
  • Compliance Management
  • Customer Service Delivery
  • Data Collection & Analysis
  • Health & Safety
  • Planning & Organizing
  • Policy & Regulation
  • Production Quality
  • Review & Reporting
  • Verbal Communication

What Choctaw Nation Of Oklahoma employees say

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About Choctaw Nation of Oklahoma

Sourced by ZipRecruiter

The Choctaw Nation of Oklahoma, based in Durant, OK, US, is a federally recognized Native American tribe with a strong tribal government. With a community totaling over 200,000 members spread across the United States, the Nation’s industry range is expansive, encompassing healthcare, education, and social services as well as commercial enterprises such as gaming, hospitality, manufacturing, retail, and more. Established in 1834 after the forced relocation known as the Trail of Tears, the Choctaw Nation has a rich history guided by its mission to enhance the lives of all members through opportunities designed to develop healthy, successful, and productive lifestyles.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Durant, OK, US

Year founded

2015

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