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Patient Relation Representative Jobs (NOW HIRING)

Network Temp Inc

Patient Relations Representative

Bronx, NY · On-site

$16.25 - $20.75/hr

Job Type Contract, Temporary Description A patient relations representative acts as a liaison between patients, their families, and a healthcare organization, primarily responsible for addressing ...

Uasys

Patient Relations Representative

Little Rock, AR

$14.75 - $19.25/hr

The Smart Care Patient Relations Representative coordinates and enhances access to care for UAMS employees ensuring complete confidentiality and work to ensure an optimal level of service at the ...

Gastro Health

Patient Relations Representative

Lake Worth, FL · On-site

$13.75 - $17.75/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Miami, FL · On-site

$14.75 - $19.25/hr

Gastro Health is seeking a Part-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Miami, FL · On-site

$14.75 - $19.25/hr

Gastro Health is seeking a Part-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Lake Worth, FL · On-site

$13.75 - $17.75/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

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Patient Relation Representative information

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$13

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$26

How much do patient relation representative jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for patient relation representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions. These roles often require advanced education, certifications, and significant experience, and may involve working in high-stakes environments or consulting firms. Freelance or contract work in fields like software development or consulting can also sometimes command such daily rates for experienced professionals.

What are the key skills and qualifications needed to thrive as a Patient Relation Representative, and why are they important?

To thrive as a Patient Relation Representative, you need strong communication skills, knowledge of healthcare protocols, and typically a background in customer service or healthcare administration. Familiarity with hospital information systems, patient management software, and sometimes HIPAA certification are important technical qualifications. Empathy, problem-solving abilities, and patience are crucial soft skills for addressing patient concerns and diffusing difficult situations. These competencies are vital for ensuring patient satisfaction, facilitating clear communication, and maintaining a positive healthcare environment.

What's the lowest paying job at a hospital?

Patient Relation Representatives typically have lower salaries compared to other hospital roles, often earning near minimum wage or entry-level pay depending on the location and experience. These positions usually require strong communication skills and may involve part-time or entry-level work, which can influence lower compensation.

What is a patient relations rep?

A patient relations representative is a healthcare professional who acts as a liaison between patients and medical staff, addressing concerns, providing information, and ensuring a positive patient experience. They often handle patient inquiries, assist with administrative tasks, and may require good communication skills and knowledge of healthcare policies.

What is the difference between Patient Relation Representative vs Medical Secretary?

AspectPatient Relation RepresentativeMedical Secretary
CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative training
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient communication, satisfaction, schedulingScheduling, record management, correspondence
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, healthcare facilities

The Patient Relation Representative focuses on patient communication and satisfaction, acting as a liaison between patients and healthcare providers. In contrast, the Medical Secretary handles administrative tasks like scheduling and record management. Both roles are essential in healthcare settings but serve different functions related to patient interaction versus administrative support.

What is a Patient Relation Representative?

A Patient Relation Representative is a healthcare professional who serves as a liaison between patients, their families, and medical staff to ensure a positive experience within a healthcare facility. They handle patient concerns, resolve complaints, provide information about hospital services, and help patients navigate the healthcare system. Their role is crucial for improving patient satisfaction, addressing any issues promptly, and supporting clear communication between all parties involved in the patient’s care.

What are some common challenges faced by Patient Relation Representatives, and how can they be effectively managed?

Patient Relation Representatives often encounter challenges such as handling dissatisfied patients, managing high call volumes, and navigating complex healthcare systems. To effectively manage these challenges, it's important to develop strong communication and conflict resolution skills, stay organized, and be knowledgeable about hospital policies and procedures. Additionally, collaborating closely with clinical staff and maintaining a calm, empathetic demeanor can help ensure positive patient experiences and efficient problem resolution.

How do patient advocates get paid?

Patient advocates are typically paid through salaries, hourly wages, or fees for services they provide. Compensation can vary based on experience, employer, and whether they work for healthcare organizations, law firms, or independently. Some advocates may also earn bonuses or benefits depending on their role and setting.
More about Patient Relation Representative jobs
What job categories do people searching Patient Relation Representative jobs look for? The top searched job categories for Patient Relation Representative jobs are:
Patient Relation Representative jobs near you
Infographic showing various Patient Relation Representative job openings in the United States as of June 2026, with employment types broken down into 9% Full Time, 45% Part Time, and 46% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Relations Representative

Patient Relations Representative

University of Arkansas for Medical Sciences

Little Rock, AR • On-site

$12.75 - $16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

University of Arkansas for Medical Sciences rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

287th of 539 rated colleges and universities

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students".
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Closing Date:
06/25/2026
Type of Position:
Job Type:
Regular
Work Shift:
Day Shift (United States of America)
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department:
ICE | CORE PA Float
Department's Website:
Summary of Job Duties:
The Smart Care Patient Relations Representative coordinates and enhances access to care for UAMS employees ensuring complete confidentiality and work to ensure an optimal level of service at the University of Arkansas for Medical Sciences Ambulatory Services. The Smart Care Patient Relations Representative facilitates coordination of appointments and providers ensuring all special needs have been met.
Qualifications:
Minimum Qualifications:
  • Bachelor's degree in Management, Healthcare or related field plus 3 years' experience in healthcare revenue cycle related functions

OR
  • High school diploma/GED plus 7 years' experience in healthcare revenue cycle.
  • Must be able to perform basic operations on a computer within the Windows operation system
  • Excellent telephone etiquette skills
  • Must have strong problem-solving skills, critical thinking skills, and the ability to multi-task

Additional Information:
Job Requirements:
  • Greet and assist patients and visitors with courtesy and professionalism, both in-person and via digital/phone platforms.
  • Respond to patient concerns, complaints, and feedback, ensuring timely resolution or appropriate escalation.
  • Facilitate access to Smart Care services such as virtual visits, remote monitoring, online scheduling, or health education tools.
  • Coordinate communication between patients, clinical teams, and administrative departments to support continuity of care.
  • Document all interactions and service resolutions in patient experience or CRM systems accurately and confidentially.
  • Provide patients with information about hospital services, policies, rights, and responsibilities.
  • Support service recovery efforts by acknowledging issues, showing empathy, and taking ownership of solutions.
  • Assist with patient satisfaction initiatives, surveys, and feedback analysis.
  • Monitor wait times, patient flow, and service delivery to proactively identify and resolve service gaps.

Salary Information:
Commensurate with education and experience
Required Documents to Apply:
List of three Professional References (name, email, business title), Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:
Yes

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