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Patient Relation Representative Jobs (NOW HIRING)

Gastro Health

Patient Relations Representative

Miami, FL

$14.75 - $19.25/hr

Gastro Health is seeking a Part-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Annapolis, MD · On-site

$15.25 - $19.75/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Annapolis, MD · On-site

$15.25 - $19.75/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Pensacola, FL · On-site

$14.75 - $19/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Pensacola, FL · On-site

$14.75 - $19/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Memorial Hermann

$19/hr

The Patient Relations Representative is the first point of contact for patients, families, and visitors, serving as a trusted resource and advocate throughout their hospital experience. This role ...

Honorhealth

Patient Relations Representative

Phoenix, AZ

$14.75 - $19/hr

JOB SUMMARY The Patient Relations Specialist has the responsibility to implement and manage effective systems and processes for capturing, documenting, and responding to patient complaints and formal ...

HonorHealth

Patient Relations Representative

Phoenix, AZ · On-site

$14.75 - $19/hr

JOB SUMMARY The Patient Relations Specialist has the responsibility to implement and manage effective systems and processes for capturing, documenting, and responding to patient complaints and formal ...

St Barnabas Hospital

Patient Relations Rep.

Bronx, NY · On-site

$16.25 - $20.75/hr

Patient representative will be self-directed to serve the patient and/or their family members in the inpatient and outpatient setting. This position will communicate with patients by assuring that ...

St. Barnabas

Patient Relations Rep.

Bronx, NY · On-site

$16.25 - $20.75/hr

Patient representative will be self-directed to serve the patient and/or their family members in the inpatient and outpatient setting. This position will communicate with patients by assuring that ...

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Patient Relation Representative information

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$13

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$26

How much do patient relation representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for patient relation representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level position in healthcare, as it provides foundational experience in patient interaction, administrative tasks, and medical office operations. It typically requires basic certification or training and can serve as a stepping stone to more advanced healthcare careers.

Can you get paid to be a patient advocate?

Patient Relation Representatives are typically paid employees who assist patients by providing information, resolving concerns, and coordinating care. While some advocacy roles may be volunteer-based, paid positions usually offer a salary or hourly wage, and may require skills in communication, empathy, and healthcare knowledge.

What are the key skills and qualifications needed to thrive as a Patient Relation Representative, and why are they important?

To thrive as a Patient Relation Representative, you need strong communication skills, knowledge of healthcare protocols, and typically a background in customer service or healthcare administration. Familiarity with hospital information systems, patient management software, and sometimes HIPAA certification are important technical qualifications. Empathy, problem-solving abilities, and patience are crucial soft skills for addressing patient concerns and diffusing difficult situations. These competencies are vital for ensuring patient satisfaction, facilitating clear communication, and maintaining a positive healthcare environment.

What is a patient relations rep?

A patient relations representative is a healthcare professional who acts as a liaison between patients and medical staff, addressing concerns, providing information, and ensuring a positive experience. They often handle patient complaints, assist with scheduling, and maintain communication to improve patient satisfaction. Strong communication skills and knowledge of healthcare policies are important for this role.

What is the difference between Patient Relation Representative vs Medical Secretary?

AspectPatient Relation RepresentativeMedical Secretary
CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative training
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient communication, satisfaction, schedulingScheduling, record management, correspondence
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, healthcare facilities

The Patient Relation Representative focuses on patient communication and satisfaction, acting as a liaison between patients and healthcare providers. In contrast, the Medical Secretary handles administrative tasks like scheduling and record management. Both roles are essential in healthcare settings but serve different functions related to patient interaction versus administrative support.

What is a Patient Relation Representative?

A Patient Relation Representative is a healthcare professional who serves as a liaison between patients, their families, and medical staff to ensure a positive experience within a healthcare facility. They handle patient concerns, resolve complaints, provide information about hospital services, and help patients navigate the healthcare system. Their role is crucial for improving patient satisfaction, addressing any issues promptly, and supporting clear communication between all parties involved in the patient’s care.

What are some common challenges faced by Patient Relation Representatives, and how can they be effectively managed?

Patient Relation Representatives often encounter challenges such as handling dissatisfied patients, managing high call volumes, and navigating complex healthcare systems. To effectively manage these challenges, it's important to develop strong communication and conflict resolution skills, stay organized, and be knowledgeable about hospital policies and procedures. Additionally, collaborating closely with clinical staff and maintaining a calm, empathetic demeanor can help ensure positive patient experiences and efficient problem resolution.

What is the most chill healthcare job?

A Patient Relation Representative is often considered a relatively low-stress healthcare role, focusing on patient communication and support. The job typically involves regular hours, minimal physical demands, and requires strong interpersonal skills, making it a calmer option within healthcare settings.
More about Patient Relation Representative jobs
What job categories do people searching Patient Relation Representative jobs look for? The top searched job categories for Patient Relation Representative jobs are:
Patient Relation Representative jobs near you
Infographic showing various Patient Relation Representative job openings in the United States as of July 2026, with employment types broken down into 4% As Needed, 71% Full Time, 19% Part Time, and 6% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Relations Representative

Patient Relations Representative

Gastro Health

Miami, FL

$14.75 - $19.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Gastro Health rating

6.6

Company rating: 6.6 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

566th of 886 rated healthcare providers

Job description

Gastro Health is seeking a Part-Time Patient Relations Representative to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

  • A great work/life balance
  • No weekends or evenings - Monday thru Friday
  • Paid holidays and paid time off
  • Rapidity growing team with opportunities for advancement
  • Competitive compensation
  • Benefits package

Duties you will be responsible for:

  • Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
  • Schedule, confirm, and cancel office appointments as patients call in.
  • Work on referrals and import demographics from patient portal.
  • Pick up voicemail messages on a daily basis.
  • Verify patients health plan benefits & obtain authorization, if needed.
  • Assist patients with questions and/or concerns regarding procedures
  • Request medical records from doctors and hospitals
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results including stat requests
  • Other duties as assigned

Minimum Requirements

  • High school diploma or GED equivalent
  • 2+ years medical administration experience desired
  • Bilingual (English/Spanish) required

We offer a comprehensive benefits package to our eligible employees:

  • Medical
  • Dental
  • Vision
  • Spending Accounts
  • Life / AD&D
  • Disability
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Legal
  • Identity Theft
  • Pet
  • 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
  • Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Interested in learning more? Click here to learn more about the location.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!

Employment Type: PART_TIME

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