ZipRecruiter

Log In

1

Patient Relation Representative Jobs (NOW HIRING)

Gastro Health

Patient Relations Representative

Miami, FL · On-site

$14.75 - $19.25/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Miami, FL · On-site

$14.75 - $19.25/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Miami, FL · On-site

$14.75 - $19.25/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Miami, FL · On-site

$14.75 - $19.25/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Towson, MD

$14.75 - $19.25/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Miami, FL

$14.75 - $19.25/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Miami, FL

$14.75 - $19.25/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Miami, FL · On-site

$14.75 - $19.25/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Annapolis, MD · On-site

$15.25 - $19.75/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

Gastro Health

Patient Relations Representative

Annapolis, MD · On-site

$15.25 - $19.75/hr

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of ...

next page

Showing results 1-20

People also search for

All JobsPatient Relation Representative Jobs

Patient Relation Representative information

See salary details

$13

$19

$26

How much do patient relation representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for patient relation representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Relation Representative, and why are they important?

To thrive as a Patient Relation Representative, you need strong communication skills, knowledge of healthcare protocols, and typically a background in customer service or healthcare administration. Familiarity with hospital information systems, patient management software, and sometimes HIPAA certification are important technical qualifications. Empathy, problem-solving abilities, and patience are crucial soft skills for addressing patient concerns and diffusing difficult situations. These competencies are vital for ensuring patient satisfaction, facilitating clear communication, and maintaining a positive healthcare environment.

What are some common challenges faced by Patient Relation Representatives, and how can they be effectively managed?

Patient Relation Representatives often encounter challenges such as handling dissatisfied patients, managing high call volumes, and navigating complex healthcare systems. To effectively manage these challenges, it's important to develop strong communication and conflict resolution skills, stay organized, and be knowledgeable about hospital policies and procedures. Additionally, collaborating closely with clinical staff and maintaining a calm, empathetic demeanor can help ensure positive patient experiences and efficient problem resolution.

What is a Patient Relation Representative?

A Patient Relation Representative is a healthcare professional who serves as a liaison between patients, their families, and medical staff to ensure a positive experience within a healthcare facility. They handle patient concerns, resolve complaints, provide information about hospital services, and help patients navigate the healthcare system. Their role is crucial for improving patient satisfaction, addressing any issues promptly, and supporting clear communication between all parties involved in the patient’s care.

What is the difference between Patient Relation Representative vs Medical Secretary?

AspectPatient Relation RepresentativeMedical Secretary
CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative training
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient communication, satisfaction, schedulingScheduling, record management, correspondence
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, healthcare facilities

The Patient Relation Representative focuses on patient communication and satisfaction, acting as a liaison between patients and healthcare providers. In contrast, the Medical Secretary handles administrative tasks like scheduling and record management. Both roles are essential in healthcare settings but serve different functions related to patient interaction versus administrative support.

More about Patient Relation Representative jobs
What job categories do people searching Patient Relation Representative jobs look for? The top searched job categories for Patient Relation Representative jobs are:
Patient Relation Representative jobs near you
Infographic showing various Patient Relation Representative job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 12% Full Time, 51% Part Time, 33% Contract, and 2% Nights. Highlights an 100% Physical job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Relations Representative

Patient Relations Representative

Gastro Health

Catonsville, MD • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Gastro Health rating

6.5

Company rating: 6.5 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

593rd of 864 rated healthcare providers

Job description

Gastro Health is seeking a Full-Time Patient Relations Representative to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

  • A great work/life balance
  • No weekends or evenings Monday thru Friday
  • Paid holidays and paid time off
  • Rapidity growing team with opportunities for advancement
  • Competitive compensation
  • Benefits package

Duties you will be responsible for:

  • Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
  • Schedule, confirm, and cancel office appointments as patients call in.
  • Work on referrals and import demographics from patient portal.
  • Pick up voicemail messages on a daily basis.
  • Verify patients health plan benefits & obtain authorization, if needed.
  • Assist patients with questions and/or concerns regarding procedures
  • Request medical records from doctors and hospitals
  • Call-in new prescriptions and refills and obtain authorization if necessary
  • Obtain lab results including stat requests
  • Other duties as assigned

    Minimum Requirements

    • High school diploma or GED equivalent
    • 2+ years medical administration experience desired
    • Bilingual (English/Spanish) required

    We offer a comprehensive benefits package to our eligible employees:

    • 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
    • Discretionary profit-sharing contributions of up to 4%
    • Health insurance
    • Employer contributions to HSAs and HRAs
    • Dental insurance
    • Vision insurance
    • Flexible spending accounts
    • Voluntary life insurance
    • Voluntary disability insurance
    • Accident insurance
    • Hospital indemnity insurance
    • Critical illness insurance
    • Identity theft insurance
    • Legal insurance
    • Pet insurance
    • Paid time off
    • Discounts at local fitness clubs
    • Discounts at AT&T

    Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

    Interested in learning more? Click here to learn more about the location.


    Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

    Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

    We thank you for your interest in joining our growing Gastro Health team!

    What Gastro Health employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom