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Patient Care Representative Jobs (NOW HIRING)

The Urgent Care

Patient Care Representative

New Orleans, LA

$16.25 - $20.25/hr

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

The Urgent Care

Patient Care Representative

Gretna, LA · On-site

$14.75 - $18/hr

Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: * Greet patients in a friendly and professional manner * Answer incoming phone calls and respond to ...

Elara Caring

Patient Care Representative

Dallas, TX · On-site

$20/hr

Patient Care Representative *Remote position* At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our ...

Elara Caring

Patient Care Representative

Dallas, TX · On-site

$17 - $20.75/hr

Patient Care Representative At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to ...

Elara Caring

Patient Care Representative

Dallas, TX · On-site

$16.75 - $20.75/hr

Patient Care Representative At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to ...

Elara Caring

Patient Care Representative

Dallas, TX · On-site

$16.75 - $20.75/hr

Patient Care Representative At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to ...

USEYE

Patient Care Representative

Elizabeth City, NC · On-site

$16.25 - $20/hr

PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and ...

Dermacare

Patient Care Representative

San Diego, CA · On-site

$23 - $25/hr

Patient Care Representative - Rancho Bernardo - San Diego, CA Elevate Your Career at Dermacare! Monday, Tuesday, Thursday, and Friday 8:00 am - 4:00 pm Wednesday 10:00 am - 6:00 pm $23 - $25 per hour ...

USEYE

Patient Care Representative

Sarasota, FL · On-site

$15.75 - $19.50/hr

PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and ...

US Eye

Patient Care Representative

Sarasota, FL · On-site

$17 - $20/hr

PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and ...

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Patient Care Representative information

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How much do patient care representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient care representative in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Patient Care Representative vs Medical Assistant?

AspectPatient Care RepresentativeMedical Assistant
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentFront desk, patient registration, scheduling in clinics or hospitalsClinical setting, assisting with exams, taking vital signs
Employer & IndustryHospitals, clinics, healthcare officesHospitals, outpatient clinics, medical offices
Primary ResponsibilitiesPatient check-in, insurance verification, appointment schedulingClinical tasks, patient preparation, basic medical procedures

While both roles involve patient interaction, Patient Care Representatives focus on administrative duties like scheduling and insurance, whereas Medical Assistants perform clinical tasks and patient care. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a patient care representative?

To thrive as a Patient Care Representative, you need strong customer service skills, knowledge of healthcare processes, and typically a high school diploma or equivalent. Familiarity with medical records systems, scheduling software, and insurance verification tools is often required. Excellent interpersonal skills, patience, and attention to detail help build trust and ensure clear communication with patients and healthcare teams. These skills are crucial for delivering efficient, compassionate service and maintaining a positive patient experience.

What is a patient care representative?

A patient care representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support. As a patient care representative, your job duties vary depending on the employer but may include scheduling appointments, checking insurance information, processing co-payments, and answering patient questions. The career typically requires postsecondary education in a relevant field, such as medical assisting, and on-the-job training. Additional qualifications include prior work experience in a medical setting, knowledge of medical coding and terminology, as well as excellent interpersonal and computer skills.

How does a patient care representative typically interact with medical staff and patients throughout the day?

Patient Care Representatives serve as a crucial link between patients and the healthcare team. On a typical day, they greet patients, assist with check-in and scheduling, answer questions about procedures or insurance, and relay messages between patients and providers. They also work closely with nurses, doctors, and administrative staff to ensure patient needs are met promptly and accurately. Strong communication and organizational skills are essential for managing these interactions effectively and maintaining a positive patient experience.

What is a patient care representative?

A Patient Care Representative is a healthcare professional who acts as a liaison between patients and medical staff. They assist patients with scheduling appointments, answering questions about services or billing, and addressing concerns throughout the care process. Their goal is to ensure patients have a positive experience and receive the information and support they need. Patient Care Representatives often work in hospitals, clinics, or medical offices and require strong communication and organizational skills.
More about Patient Care Representative jobs
What cities are hiring for Patient Care Representative jobs? Cities with the most Patient Care Representative job openings:
What are the most commonly searched types of Patient Care Representative jobs? The most popular types of Patient Care Representative jobs are:
Who are the top companies hiring for Patient Care Representative jobs? The top employers for Patient Care Representative jobs are:
What states have the most Patient Care Representative jobs? States with the most job openings for Patient Care Representative jobs include:
What job categories do people searching Patient Care Representative jobs look for? The top searched job categories for Patient Care Representative jobs are:
What are popular job titles related to Patient Care Representative jobs? For Patient Care Representative jobs, the most frequently searched job titles are:
Patient Care Representative jobs near you
Infographic showing various Patient Care Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,187 per year, or $19.3 per hour.

Patient Care Representative

The Urgent Care

New Orleans, LA

$16.25 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level.


Patient Care Representative Duties and Responsibilities:

  • Greet patients in a friendly and professional manner
  • Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling
  • Schedule patient check-in times for all locations
  • Verify patient insurance data and collect payments when necessary
  • Maintain patient records and ensure accurate data entry
  • Communicate effectively with patients, providers, and other healthcare professionals
  • Provide support to clinical staff as needed
  • Triage patients
  • Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information
  • Maintain a clean and organized work environment, including patient waiting areas and exam rooms
  • Adhere to all HIPAA and patient privacy regulations
  • Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices


Patient Care Representative Requirements:

  • High School Diploma or Equivalent
  • Pass periodic testing triaging patients (ex. taking blood pressure)
  • Possess a strong desire to help others
  • Compassionate and sensitive to patients' needs and concerns
  • BLS certified within 90 days of employment
  • Bilingual in Spanish and English a PLUS*
  • Open and flexible availability (with a minimum of 20-30 hours per week)
  • Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace)


We will train you on everything you need to know but we will prioritize candidates who have:

  • Medical Assistant Certificate or Associates degree in related field
  • Minimum 2 years customer service experience
  • Previous experience in medical environment, EMR systems, working with patients
  • Ability to work in a fast-paced, high-patient volume environment



    Benefits:

    • Health Insurance (BCBS)
    • Dental Insurance (BCBS)
    • Vision Insurance (BCBS)
    • Retirement 401k
    • Life Insurance
    • Short/Long term disability
    • Medical stipend at clinic (includes family after 90 days)
    • Holiday Pay


    Job Types: Full-time, Part-time

    Apply