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Lead Patient Service Representative Jobs in Indiana

ZOLL LifeVest

Patient Service Representative

Danville, IN · On-site

$17 - $21.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Anderson, IN · On-site

$15.25 - $19.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Anderson, IN · On-site

$15.25 - $19.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Indianapolis, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

South Bend, IN · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

ZOLL LifeVest

Patient Service Representative

South Bend, IN · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

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Showing results 1-20

All JobsLead Patient Service Representative JobsLead Patient Service Representative Jobs in Indiana

Lead Patient Service Representative information

See Indiana salary details

$12

$18

$25

How much do lead patient service representative jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for lead patient service representative in Indiana is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the lead patient service representative position, and why are they important?

A Lead Patient Service Representative oversees front desk operations in a healthcare setting, ensuring efficient patient check-ins, scheduling, and customer service. They support and train patient service staff, handle escalated patient concerns, and coordinate administrative tasks to improve workflow. This role requires strong communication, leadership, and organizational skills to maintain a smooth patient experience and support the healthcare team.

What does a lead patient service representative do?

A lead patient service representative oversees front-desk operations in healthcare settings, manages patient scheduling, verifies insurance information, and ensures excellent customer service. They often train and supervise other representatives, use electronic health record (EHR) systems, and handle patient inquiries to facilitate smooth clinic operations.

What are the typical daily responsibilities of a lead patient service representative?

As a Lead Patient Service Representative, your daily responsibilities include overseeing front desk operations, guiding and supporting a team of patient service representatives, and ensuring all patient interactions are handled professionally and efficiently. You'll coordinate schedules, resolve escalated patient concerns, verify insurance and registration details, and help train new staff members. Additionally, you may work closely with clinical teams, billing departments, and management to maintain consistent workflows and uphold service standards. Your role is pivotal in fostering a welcoming environment and ensuring smooth administrative operations within the healthcare facility.

What are popular job titles related to Lead Patient Service Representative jobs in Indiana? For Lead Patient Service Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Lead Patient Service Representative jobs in Indiana look for? The top searched job categories for Lead Patient Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Lead Patient Service Representative jobs? Cities in Indiana with the most Lead Patient Service Representative job openings:
Lead Patient Service Representative jobs near you
Infographic showing various Lead Patient Service Representative job openings in Indiana as of July 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,084 per year, or $18.8 per hour.

Patient Service Representative

Open Door Health Services

Muncie, IN

$16.25 - $20.75/hr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago

Job description

Patient Service Representative (PSR)
Department/Location: Patient Access – 333 S. Madison St.
Reports To: Patient Service Representative Coordinator
Classification: Non-Exempt | Full Time
Schedule: 40 hours week, Varying schedule
Open Door Health Services is seeking a full-time PSR at the 333 S. Madison St. location in Muncie, Indiana.
Overview
As an Open Door Patient Service Representative, you will be part of a supportive, interdisciplinary team providing high-quality, compassionate support to individuals and families. PSRs perform a variety of patient focused duties including greeting patients/guests and overseeing the flow of patient traffic in the waiting room areas. In this position, you will answer incoming calls, direct calls, schedule patient appointments and confirm appointments. You will work closely with Behavioral Health staff and all departments to ensure flow and accuracy of information meets patients’ needs.
As a Federally Qualified Health Center, Open Door Health Services provides comprehensive primary, urgent, preventive, and select specialty services and social support programs for individuals and families, regardless of their ability to pay. Our patients represent diverse backgrounds, life experiences, capacities, and orientations.
Location
This position is located at 333 S. Madison St. in Muncie, IN.
Roles amp; Responsibilities
In this role, you will:
  • Serve as the first point of contact for patients by greeting, checking in, answering calls, and scheduling appointments.
  • Manage patient records and administrative tasks in the EMR, including registration, insurance verification, chart updates, and scheduling.
  • Coordinate communication between patients, providers, and staff to support efficient and timely patient care.
  • Perform front-office and operational duties such as collecting payments, maintaining logs, ensuring compliance, and supporting overall clinic operations.
Successful candidates will:
  • Demonstrate a commitment to ethical, inclusive, and patient-centered care.
  • Exhibit Open Door values: Esteeming the Team, Maximizing Potential, Doing the Right Thing, Choosing Compassion, and Encouraging Uniqueness
  • Be able to react calmly in emergency situations.
  • Be able to read, understand, and follow detailed written and oral communication.
  • Be able to learn to use and update electronic health records and other online systems.
Qualifications
  • High School diploma or GED equivalency preferred.
  • Experience in a health care setting and/or in an office preferred.
  • Previous experience as a receptionist and/or Check-out preferred.
About Open Door
For more than 50 years, Open Door Health Services has provided friendly, expert, patient-centered care for East Central Indiana residents, with or without insurance. Services are offered at multiple locations in Muncie and Anderson, Indiana. We are strongly guided by our mission, vision, and values in all we do.
Mission: Our mission is to improve the quality of life of others. We strive to create a better life and future for others, and ourselves, by enhancing the communities where we live, work, and play.
Vision: Open Door Health Services is the preferred partner in East Central Indiana for improving the well-being of individuals and the communities in which they live.
Values: Esteem the Team • Maximize Potential • Do the Right Thing • Choose Compassion • Encourage Uniqueness
Open Door offers:
  • An excellent benefit package covering your medical, dental, and vision needs
  • Competitive pay
  • Supportive team environment
  • PTO and vacation time
  • Opportunities for learning and career growth
Physical and Environmental Requirements
  • Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to clinic environment.
  • Requires corrected vision and hearing to normal range or use of approved adaptive equipment.
  • Requires standing, walking or sitting for long periods of time. Occasional bending, stretching or lifting up to 40 pounds.
  • Requires the ability to work under stressful situations.

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