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Patient Financial Services Jobs in Indiana (NOW HIRING)

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Patient Financial Counselor Duties: * Pre-screens uninsured and underinsured patients to identify potential financial ...

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Patient Financial Counselor Duties: * Pre-screens uninsured and underinsured patients to identify potential financial ...

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Patient Financial Counselor Duties: * Pre-screens uninsured and underinsured patients to identify potential financial ...

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$19.23 - $29.05/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Powers Health

Patient Financial Counselor

Munster, IN · On-site

$18.25 - $24/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$18.25 - $23.75/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Kova LLC

Patient AR Representative

Evansville, IN · On-site

$16.75 - $21.25/hr

At least 2 years of experience in medical billing, healthcare administration, or patient financial services (preferred) * Strong communication and problem-solving skills * Ability to multitask and ...

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Patient Financial Services information

See Indiana salary details

$13

$17

$22

How much do patient financial services jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient financial services in Indiana is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $17.16 per hour, depending on experience, location, and employer.

What is patient financial services?

Patient Financial Services refers to the department or team within a healthcare organization that manages the billing, insurance claims, and payment processing for patient care. This team assists patients in understanding their medical bills, navigating insurance coverage, setting up payment plans, and addressing any financial concerns related to healthcare services. Their goal is to ensure accurate billing and support patients through the financial aspects of their healthcare experience.

What are the key skills and qualifications needed to thrive in patient financial services?

To thrive in Patient Financial Services, strong analytical skills, knowledge of insurance processes, and a background in healthcare administration or finance are essential. Familiarity with billing software, electronic health records (EHR) systems, and medical coding (such as ICD-10 or CPT) is typically required. Attention to detail, effective communication, and problem-solving abilities help professionals excel in resolving billing issues and assisting patients. These skills ensure accurate financial processing, improved patient satisfaction, and compliance with healthcare regulations.

What are some common challenges faced in a patient financial services role, and how can they be managed?

Professionals in Patient Financial Services often encounter challenges such as navigating complex insurance policies, handling billing discrepancies, and communicating sensitive financial information to patients. Managing these challenges involves maintaining up-to-date knowledge of insurance regulations, attention to detail when processing claims, and strong interpersonal skills to provide clear explanations and compassionate support to patients. Collaborating closely with clinical staff and insurance representatives is also key to efficiently resolving issues and ensuring accurate billing.

What is the difference between Patient Financial Services vs Patient Accounts Coordinator?

AspectPatient Financial ServicesPatient Accounts Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in billing or codingHigh school diploma; experience in billing or healthcare administration often preferred
Work EnvironmentHospital, clinic, or healthcare facility administrative officesHospital or healthcare facility billing and accounts departments
Employer & Industry UsageUsed across healthcare providers for patient billing, insurance claims, and financial counselingPrimarily in billing departments managing patient account information and payments

Patient Financial Services focuses on managing patient billing, insurance claims, and financial counseling, while Patient Accounts Coordinators handle specific account management, billing, and payment processing. Both roles are essential in healthcare finance but differ in scope and responsibilities.

What are the most commonly searched types of Patient Financial Services jobs in Indiana?

The most popular types of Patient Financial Services jobs in Indiana are:

What are popular job titles related to Patient Financial Services jobs in Indiana?

For Patient Financial Services jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Financial Services jobs in Indiana look for?

The top searched job categories for Patient Financial Services jobs in Indiana are:

What cities in Indiana are hiring for Patient Financial Services jobs?

Cities in Indiana with the most Patient Financial Services job openings:

Patient Financial Services jobs near you
Infographic showing various Patient Financial Services job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,333 per year, or $17.5 per hour.

Patient Financial Services Manager

SOUTHWESTERN AND AFFILIATES

Evansville, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Southwestern Healthcare is currently seeking a Full-Time Patient Financial Services Manager to add to our team of professionals. This position is responsible for managing the daily activities of the Patient Financial Services (PFS) department including staff coverage, smooth operation of the billing and collections workflow, assuring work expectations are met and communication with the Patient Financial Services Director of issues as appropriate.
WHY WORK FOR SOUTHWESTERN?
  • AFFORDABLE Health, Dental, Vision, and Voluntary Life Insurance that starts day ONE of employment!
  • 401K Employer Contribution & Match
  • Student Loan Assistance Program
  • Physical & Financial Wellness Programs
  • Generous Paid Time Off Plan
  • Competitive Total Compensation Program
  • On-site training available for qualified candidates
  • We are GROWING!!!

WHAT IS THIS POSITION RESPONSIBLE FOR?
  • Responsible for the daily activities of Patient Financial Services including coverage, smooth operation of the workflow, assuring work expectations are met, and notifying the Patient Financial Services Director of issues as appropriate.
  • Responsible for development, delivery and training new and current employees.
  • Coordinate the activities of the department in the Director's absence.
  • Reads and interprets transactional data within patient accounts.
  • Comprehends Electronic Data Interchange (EDI) functionality and the general progression of data in the Practice Management System (PMS) and EDI systems. Understands and resolves payer edits and/or rejections.
  • Demonstrates knowledge of medical terminology, CPT, ICD-10, CCI edits, and HIPM regulations.
  • Performs extensive account follow up activities utilizing the PMS. Investigates, analyzes, and resolves problematic and delinquent accounts. Utilizes ancillary applications and websites as a tool to retrieve medical documentation, claim status, eligibility, billing guidelines, or authorization/referrals to substantiate correct claim submissions, written appeals, or coding reviews.
  • Processes daily and monthly reports, including aging.
  • Assists patients in setting up payment plans. Completes payment plan contracts and follows up to ensure compliance.
  • Bills secondary insurances.
  • Process payments and prepares daily deposit.

MINIMUM QUALIFICATIONS
  1. High School Diploma or GED required, with a minimum of five (5) years of experience in Patient Accounts. Secondary education preferred.
  2. Prior supervisory experience in billing is preferred but not required.
  3. Strong working knowledge of Electronic Medical Records (EMR) systems is required.
  4. Excellent communication and organizational skills are a must.

If you are interested in joining a fun, friendly, innovative team, apply today!
EOE/AA including Veterans and Disabled.
If you are a person with a disability needing assistance with the application process, please call (812) 435-2057.

Apply