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Patient Access Representative Jobs in Indiana (NOW HIRING)

Franciscan Alliance

Patient Access Rep

Rensselaer, IN · On-site

$15.50 - $20/hr

Patient Access Rep I The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This ...

Franciscan Alliance

Patient Access Rep

Michigan City, IN · On-site

$16.75 - $21.50/hr

Patient Access Rep I The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This ...

Franciscan Alliance

Patient Access Rep

Lafayette, IN · On-site

$16.75 - $21.25/hr

Patient Access Rep I The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This ...

Franciscan Alliance

Patient Access Rep

Carmel, IN · On-site

$17 - $21.75/hr

Patient Access Rep I The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This ...

Franciscan Alliance

Patient Access Rep

Indianapolis, IN · On-site

$16.50 - $21/hr

Patient Access Rep I The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This ...

Franciscan Alliance

Patient Access Rep

Crawfordsville, IN · On-site

$16.75 - $21.50/hr

Patient Access Rep I The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This ...

Franciscan Alliance

Patient Access Rep

Crown Point, IN · On-site

$16.25 - $20.75/hr

Patient Access Rep I The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This ...

Franciscan Alliance

Patient Access Rep

Chesterton, IN · On-site

$16.50 - $21/hr

Patient Access Rep I The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This ...

Franciscan Alliance

Patient Access Rep

Munster, IN · On-site

$16.75 - $21.50/hr

Patient Access Rep I The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This ...

Franciscan Alliance

Patient Access Rep

Crawfordsville, IN · On-site

$16.75 - $21.50/hr

The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes ...

Marion Health

Patient Access Representative

Marion, IN · On-site

$14.75 - $18.75/hr

Patient Access Representative Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is ...

Orthoindy

Patient Access Representative

Greenwood, IN · On-site

$15.75 - $20/hr

Patient Access Representative The Patient Access Representative will perform all registration, check-in, test scheduling, and check-out duties for OrthoIndy and Urgent Care Clinic visits. This ...

New

Orthoindy

Patient Access Representative

Indianapolis, IN · On-site

$16.50 - $21/hr

Patient Access Representative The Patient Access Representative will perform all registration, check-in, test scheduling, and check-out duties for OrthoIndy and Urgent Care Clinic visits. This ...

Urology of Indiana

Patient Access Representative

Kokomo, IN · On-site

$15.75 - $20/hr

Patient Access Representative The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering ...

OrthoIndy

Patient Access Representative

Indianapolis, IN

$16.50 - $21/hr

The Patient Access Representative coordinates services among the patients, physician offices, insurance carriers, and service departments. This position ensures insurance entry, verification, network ...

OrthoIndy

Patient Access Representative

Greenwood, IN

$16.25 - $21/hr

The Patient Access Representative coordinates services among the patients, physician offices, insurance carriers, and service departments. This position ensures insurance entry, verification, network ...

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Patient Access Representative information

See Indiana salary details

$11

$18

$22

How much do patient access representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient access representative in Indiana is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.14 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can be fast-paced and requires attention to detail, but it generally involves on-the-job training and does not require advanced degrees. Success in this position depends on familiarity with healthcare systems and customer service experience.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What does a patient access representative do?

A patient access representative is responsible for scheduling appointments, verifying patient insurance coverage, collecting payments, and ensuring accurate registration of patient information. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage data efficiently.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What are the most commonly searched types of Patient Access Representative jobs in Indiana? The most popular types of Patient Access Representative jobs in Indiana are:
What are popular job titles related to Patient Access Representative jobs in Indiana? For Patient Access Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Access Representative jobs in Indiana look for? The top searched job categories for Patient Access Representative jobs in Indiana are:
What cities in Indiana are hiring for Patient Access Representative jobs? Cities in Indiana with the most Patient Access Representative job openings:
What are popular job titles related to Patient Access Representative jobs in IN? For Patient Access Representative jobs in IN, the most frequently searched job titles are:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,698 per year, or $18.1 per hour.

Patient Access Rep

Franciscan Alliance

Rensselaer, IN • On-site

$15.50 - $20/hr

Other

Posted 6 days ago

Franciscan Health rating

6.8

Company rating: 6.8 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

452nd of 887 rated healthcare providers

Job description

Patient Access Rep I

The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

  • Full-time day shift
  • Hours: Monday – Friday between the hours of 5:30a – 6:30p with every 3rd Saturday overnight and rotating Holidays
  • Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
  • Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
  • Verbally interview patient and/or family in order to obtain registration information.
  • Identifies patient liabilities, obtains patients on pre-service payments, counsels patients on payer financial waivers, and processes co-payments collections.
  • Identify co-payment procedures and fiscal procedures related to registration procedures.
  • Complete computer and telephone pre-registrations to maintain patient flow.

Required High School Diploma/GED OR Required Professional/Vocational/Trade Training

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.

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