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Patient Access Representative Jobs in Indiana (NOW HIRING)

Franciscan Alliance

Patient Access Rep

Crawfordsville, IN

$16.75 - $21.50/hr

The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes ...

OrthoIndy

Patient Access Representative

Indianapolis, IN · On-site

$16.50 - $21/hr

The Patient Access Representative coordinates services among the patients, physician offices, insurance carriers, and service departments. This position ensures insurance entry, verification, network ...

Marion Health

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying ...

Marion Health

Patient Access Representative

Marion, IN

$15.50 - $19.75/hr

The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying ...

Marion Health

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying ...

Franciscan Health

Patient Access Rep (PRN)

Indianapolis, IN · On-site

$16.50 - $21/hr

The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes ...

Powers Health

Patient Access Rep - Clinic

Munster, IN · On-site

$17.28 - $25/hr

Patient Access Representative - Clinic Location: Munster, IN Job Summary: Under general supervision, coordinates services by performing patient access, registration, scheduling, insurance ...

Powers Health

Patient Access Rep - Clinic

Munster, IN

$16.75 - $21.50/hr

Patient Access Representative - Clinic Specialty: ENT Location: Munster, IN Job Summary: Under general supervision, coordinates services by performing patient access, registration, scheduling ...

Powers Health

Patient Access Rep - Clinic

Munster, IN

$16.75 - $21.50/hr

Patient Access Representative - Clinic Location: Munster, IN Job Summary: Under general supervision, coordinates services by performing patient access, registration, scheduling, insurance ...

Powers Health

Patient Access Rep - Clinic

Munster, IN · On-site

$17.28 - $25/hr

Patient Access Representative - Clinic Specialty: ENT Location: Munster, IN Job Summary: Under general supervision, coordinates services by performing patient access, registration, scheduling ...

Powers Health

Patient Access Rep - Clinic

Munster, IN

$16.75 - $21.50/hr

Patient Access Representative - Clinic Location: Munster, IN Job Summary: Under general supervision, coordinates services by performing patient access, registration, scheduling, insurance ...

Powers Health

Patient Access Rep - Clinic

Munster, IN · On-site

$17.28 - $25/hr

Patient Access Representative - Clinic Location: Munster, IN Job Summary: Under general supervision, coordinates services by performing patient access, registration, scheduling, insurance ...

Major Hospital

Patient Access Rep

Shelbyville, IN · On-site

$16.50 - $21/hr

Represents Major Hospital as the initial contact for any/all Patient Access Services including but not limited to: registration/admission of patients, identify uninsured patient and communicate with ...

Trinity Health

Patient Access Representative

Mishawaka, IN

$15.75 - $20.25/hr

Patient Access - Registrar Emergency Department Mon-Fri 3:00pm-11:30pm Every other weekend & holiday Saint Joseph Health System is proud to offer Daily Pay. Work Today, Get Paid Today! Why Saint ...

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Patient Access Representative information

See Indiana salary details

$11

$18

$22

How much do patient access representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for patient access representative in Indiana is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.14 per hour, depending on experience, location, and employer.

What Is a Patient Access Representative?

As a patient access representative, you handle the patient check-in process at a hospital. Your job duties are to collect patient information—identification, insurance, and payment—and to perform other administrative tasks, like answering the phone and scheduling. Other responsibilities include directing patients to the correct area after check-in and answering questions that patients or their families have about the hospital’s processes, insurance coverage, and billing. Since people checking in to the hospital are usually either ill or injured, your interpersonal skills and calm, compassionate attitude are essential to getting patients checked in efficiently in spite of their stress or worry.

What are some common challenges faced by Patient Access Representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What are Patient Access Representatives?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are the key skills and qualifications needed to thrive as a Patient Access Representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.
More about Patient Access Representative jobs
What are the most commonly searched types of Patient Access Representative jobs in Indiana? The most popular types of Patient Access Representative jobs in Indiana are:
What are popular job titles related to Patient Access Representative jobs in Indiana? For Patient Access Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Access Representative jobs in Indiana look for? The top searched job categories for Patient Access Representative jobs in Indiana are:
What cities in Indiana are hiring for Patient Access Representative jobs? Cities in Indiana with the most Patient Access Representative job openings:
What are popular job titles related to Patient Access Representative jobs in IN? For Patient Access Representative jobs in IN, the most frequently searched job titles are:
Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,698 per year, or $18.1 per hour.
Patient Access Rep

Patient Access Rep

Franciscan Alliance

Crawfordsville, IN

$16.75 - $21.50/hr

Full-time

Re-posted 28 days ago

Franciscan Health rating

6.8

Company rating: 6.8 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

495th of 886 rated healthcare providers

Job description

Franciscan Health Crawfordsville Campus1710 Lafayette Rd Crawfordsville, Indiana 47933

The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE


Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT

  • Full-time positions available!

  • Days and evening shifts available.

  • Must be able to work rotating weekends and holidays.

  • Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.

  • Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.

  • Verbally interview patient and/or family in order to obtain registration information.

  • Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.

  • Identify co-payment procedures and fiscal procedures related to registration procedures.

  • Complete computer and telephone pre-registrations to maintain patient flow.

QUALIFICATIONS

  • Required High School Diploma/GED OR

  • Required Professional/Vocational/Trade Training

TRAVEL IS REQUIRED:

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on thebenefit section of our career site, jobs.franciscanhealth.org.

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