ZipRecruiter

Log In

1

Patient Access Service Representative Jobs in Indiana

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN · On-site

$15.75 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN · On-site

$16 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN · On-site

$16 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN · On-site

$16 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN · On-site

$11.18 - $16.77/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Kendallville, IN · On-site

$16 - $20.50/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN · On-site

$15.75 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN · On-site

$11.18 - $16.77/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Columbia City, IN · On-site

$11.18 - $16.77/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Kendallville, IN

$16 - $20.50/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Kendallville, IN · On-site

$16 - $20.50/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Kendallville, IN · On-site

$16 - $20.50/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN · On-site

$17 - $21.75/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Auburn, IN · On-site

$16 - $20.50/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN

$17 - $21.75/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN

$16 - $20.25/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

Parkview Health

Patient Access Svcs Rep

Columbia City, IN · On-site

$15.75 - $20.25/hr

Patient Access Svcs Rep Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience.

Parkview Health

Patient Access Svcs Rep

Fort Wayne, IN

$17 - $21.75/hr

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is ...

next page

Showing results 1-20

All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Indiana

Patient Access Service Representative information

See Indiana salary details

$11

$18

$22

How much do patient access service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient access service representative in Indiana is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.14 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access service representative do?

A patient access service representative is responsible for scheduling patient appointments, verifying insurance coverage, collecting patient information, and ensuring accurate registration in healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and customer service skills to assist patients and facilitate smooth administrative operations.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer candidates with experience in healthcare settings or familiarity with electronic health records and scheduling systems. Certification is not usually required but can enhance job prospects.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
What are popular job titles related to Patient Access Service Representative jobs in Indiana? For Patient Access Service Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Access Service Representative jobs in Indiana look for? The top searched job categories for Patient Access Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Patient Access Service Representative jobs? Cities in Indiana with the most Patient Access Service Representative job openings:
Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,698 per year, or $18.1 per hour.

Patient Access Svcs Rep

Parkview Health

Fort Wayne, IN • On-site

$15.75 - $20.25/hr

Other

Re-posted 28 days ago

Parkview Health rating

7.2

Company rating: 7.2 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

349th of 887 rated healthcare providers

Job description

Patient Access Svcs Rep

Position Summary:

Under the direction of the Patient Access Manager, Supervisor, or Lead, the Patient Access Services Representative plays a vital role in ensuring a positive patient experience. This position is responsible for registering inpatients, outpatients, and emergency room patients by conducting professional interviews to gather demographic, financial, and biographical information.

The representative will also handle cashiering responsibilities, including collecting co-pays in the Emergency Department, estimated service costs in outpatient areas, and payments on existing accounts. Additionally, this role involves answering patient inquiries related to cost estimates and balances, offering payment options, and assisting with financial clearance when necessary.

Delivering excellent customer service and adhering to PH Standards of Behavior are essential aspects of this role.

Education Requirements:

  • High school diploma or GED required.
  • Coursework or knowledge in Medical Terminology is preferred.

Licensure/Certification:

  • CPR certification required within 30 days of hire (applicable only to assignments at Whitley or Warsaw locations).

Experience:

  • Minimum of two years clerical experience.
  • Proficient in Microsoft Windows and general computer applications.
  • At least two years of customer service experience is required.

Additional Qualifications:

  • Excellent verbal and written communication skills.
  • Must attend a mandatory 5-week Patient Access Services training program. A passing score of 90% or higher is required. Applicants scoring between 80%-89% may retake the test once.
  • Strong multitasking and critical thinking skills with the ability to work independently.

Key Competencies:

  • Professional demeanor with a focus on service excellence.
  • Attention to detail and accuracy in data entry.
  • Ability to handle confidential information with discretion.
  • Adaptability in a fast-paced, patient-centered environment.

What Parkview Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Parkview Health logo

About Parkview Health

Sourced by ZipRecruiter

Parkview Health, headquartered in Fort Wayne, IN, US, operates within the healthcare industry providing a wide range of medical services and community wellness programs. These include primary care, specialty health services, emergency care, rehabilitation, and home health services among others. The non-profit health system was founded in 1878 and continues to serve its surrounding communities with a dedication to quality health and wellness.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Fort Wayne, IN, US

Year founded

1995

View All Parkview Health Jobs

Apply