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Chaa Certification Jobs in Indiana (NOW HIRING)

RIVERVIEW HOSPITAL

Patient Access Specialist

Westfield, IN

$16.50 - $22/hr

High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification Experience Requirements * Minimum: three (3) or more years of customer ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification Experience Requirements * Minimum: three (3) or more years of customer ...

Riverview Health

Patient Access Specialist

Noblesville, IN

$16.25 - $21.50/hr

High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification Experience Requirements * Minimum: three (3) or more years of customer ...

Riverview Health

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification Experience Requirements * Minimum: three (3) or more years of customer ...

Trinity Health

Patient Access Representative

Mishawaka, IN · On-site

$15.75 - $20.25/hr

... pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. Requirements: High school diploma or equivalent. HFMA CRCR or NAHAM CHAA ...

Trinityhealth

Patient Access Representative

Mishawaka, IN

$15.75 - $20.25/hr

... pre-certifications & referrals. Provides generalinformation to hospital users, patients, families & physician offices. Requirements: High school diploma or equivalent. HFMA CRCR or NAHAM CHAA ...

Trinity Health

Patient Access Representative

Mishawaka, IN · On-site

$15.75 - $20.25/hr

... pre-certifications & referrals. Provides generalinformation to hospital users, patients, families & physician offices. Requirements: High school diploma or equivalent. HFMA CRCR or NAHAM CHAA ...

Trinity Health

Patient Access Representative

Mishawaka, IN · On-site

$15.75 - $20.25/hr

... pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. Requirements: High school diploma or equivalent. HFMA CRCR or NAHAM CHAA ...

All JobsChaa Certification JobsChaa Certification Jobs in Indiana

Chaa Certification information

See Indiana salary details

$30K

$68.2K

$109.4K

How much do chaa certification jobs pay per year?

As of Aug 31, 2026, the average yearly pay for chaa certification in Indiana is $68,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $87,500.00 per year, depending on experience, location, and employer.

What is a CHAA certification?

A CHAA (Certified Healthcare Access Associate) certification job refers to roles in patient access services, such as patient registration, admissions, and front desk operations in healthcare facilities. Professionals with CHAA certification demonstrate knowledge of healthcare regulations, customer service, and administrative processes. This credential is recognized by the National Association of Healthcare Access Management (NAHAM) and can enhance career opportunities in the healthcare industry.

What are the typical daily responsibilities for someone with a CHAA certification?

Daily tasks for a professional with CHAA Certification often include registering patients, verifying insurance coverage, collecting co-pays, and updating patient records in electronic health systems. You will interact regularly with patients, physicians, and insurance providers to ensure accurate and timely processing of admissions or appointments. Attention to detail is key, as mistakes in registration or billing information can affect patient care and organizational reimbursement. Additionally, you'll be troubleshooting patient concerns and helping streamline access to care, making you an essential part of the healthcare front office team.

What are the key skills and qualifications needed to thrive in the CHAA certification position, and why are they important?

To thrive as a CHAA Certification holder (Certified Healthcare Access Associate), you need strong knowledge of patient registration, healthcare administrative processes, and customer service, typically supported by the National Association of Healthcare Access Management (NAHAM) CHAA credential. Familiarity with electronic health record (EHR) systems, medical billing software, and appointment scheduling platforms is essential. Excellent communication, attention to detail, and problem-solving abilities are highly valued in this role. These competencies ensure accurate patient data handling, efficient workflow, and a positive experience for patients and healthcare teams.

What are popular job titles related to Chaa Certification jobs in Indiana?

For Chaa Certification jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Chaa Certification jobs in Indiana look for?

The top searched job categories for Chaa Certification jobs in Indiana are:

Chaa Certification jobs near you
Infographic showing various Chaa Certification job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 17% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $68,157 per year, or $32.8 per hour.

Patient Access Specialist

Westfield, IN

RIVERVIEW HOSPITAL

6.1

Company rating: 6.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

849th of 1,064 rated hospitals

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Learn more about RIVERVIEW HOSPITALexternal

$16.50 - $22/hr

Other

Re-posted 22 days ago

Job description

Shift Summary

Second Shift 3p - 11:30p

Job Summary

The Patient Access Specialist will ensure the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner. The Patient Access Specialist interacts and coordinates with other hospital departments and/or Physician staff to ensure quality care for all patients.

Job Responsibilities

  • Possess accuracy skills to ensures that all documents are properly signed and witnessed as required. Maintain and apply knowledge of current registration requirements.
  • Advise and coordinate patient account information with other department staff, clinical staff and or UR/Case management. Ability to work well under pressure and remain calm while maintaining positive patient and physician relations.
  • Recognize accounts that should be referred to management for assistance. Evaluate patient visits/registrations and make recommendations for corrections as needed.
  • Calls insurance companies for precertification’s and authorizations. Serves as a patient resource in matters concerning up-front collections based upon covered benefits and in accordance with hospital policy.
  • Complete inventory and order specific supplies for department and keep supplies in proper storage areas so supplies and equipment are readily accessible
  • Maintain compliance with EMTALA and HIPAA rules and regulations. The Specialist will interview the patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.
  • The Patient Access Specialist will be trained to work all areas of Patient Registration and Switchboard daily operations. Responsible to train other Patient Access Associates in all duties.
  • Must be able to perform other duties as assigned.
  • SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must maintain an annual appraisal score of 2.0 or greater. Consistently, be able to register 40 patients per 8-hour shift with the possibility of more than 40 if work load dictates. If working non-patient registrations during this 8-hour shift, consistently register around 60 per day. Each Specialist is expected to maintain a 3% or less weekly error rate.

Education Requirements

  • Minimum: High School Diploma or equivalent.
  • Preferred: High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification

Experience Requirements

  • Minimum: three (3) or more years of customer service or related experience.
  • Preferred: Three  (3) or more years experience in Patient Access Registration in an acute care hospital and/or physician office setting.

License/Certification Requirements

  • Minimum:  None

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