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Chaa Certification Jobs in Indiana (NOW HIRING)

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification Experience Requirements * Minimum: Three (3) or more years of customer ...

Patient Access Specialist

Westfield, IN · On-site

$16.50 - $22/hr

High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification Experience Requirements * Minimum: Three (3) or more years of customer ...

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification Experience Requirements * Minimum: Three (3) or more years of customer ...

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification Experience Requirements * Minimum: Three (3) or more years of customer ...

Patient Access Specialist

Westfield, IN · On-site

$16.50 - $22/hr

High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification Experience Requirements * Minimum: Three (3) or more years of customer ...

Patient Access Specialist

Noblesville, IN · On-site

$16.25 - $21.50/hr

High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification Experience Requirements * Minimum: Three (3) or more years of customer ...

Patient Access Representative

Mishawaka, IN · On-site

$15.75 - $20.25/hr

... pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. Requirements: High school diploma or equivalent. HFMA CRCR or NAHAM CHAA ...

Patient Access Representative

Mishawaka, IN

$15.75 - $20.25/hr

... pre-certifications & referrals. Provides generalinformation to hospital users, patients, families & physician offices. Requirements: High school diploma or equivalent. HFMA CRCR or NAHAM CHAA ...

Patient Access Representative

Mishawaka, IN · On-site

$15.75 - $20.25/hr

... pre-certifications & referrals. Provides generalinformation to hospital users, patients, families & physician offices. Requirements: High school diploma or equivalent. HFMA CRCR or NAHAM CHAA ...

Patient Access Coordinator

Mishawaka, IN · On-site

$15.50 - $19.75/hr

Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and ...

Patient Access Coordinator

Mishawaka, IN · On-site

$15.50 - $19.75/hr

Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and ...

Chaa Certification information

See Indiana salary details

$30K

$68.2K

$109.4K

How much do chaa certification jobs pay per year?

As of Aug 10, 2026, the average yearly pay for chaa certification in Indiana is $68,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $87,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the CHAA certification position, and why are they important?

To thrive as a CHAA Certification holder (Certified Healthcare Access Associate), you need strong knowledge of patient registration, healthcare administrative processes, and customer service, typically supported by the National Association of Healthcare Access Management (NAHAM) CHAA credential. Familiarity with electronic health record (EHR) systems, medical billing software, and appointment scheduling platforms is essential. Excellent communication, attention to detail, and problem-solving abilities are highly valued in this role. These competencies ensure accurate patient data handling, efficient workflow, and a positive experience for patients and healthcare teams.

What are the typical daily responsibilities for someone with a CHAA certification?

Daily tasks for a professional with CHAA Certification often include registering patients, verifying insurance coverage, collecting co-pays, and updating patient records in electronic health systems. You will interact regularly with patients, physicians, and insurance providers to ensure accurate and timely processing of admissions or appointments. Attention to detail is key, as mistakes in registration or billing information can affect patient care and organizational reimbursement. Additionally, you'll be troubleshooting patient concerns and helping streamline access to care, making you an essential part of the healthcare front office team.

What is a CHAA certification?

A CHAA (Certified Healthcare Access Associate) certification job refers to roles in patient access services, such as patient registration, admissions, and front desk operations in healthcare facilities. Professionals with CHAA certification demonstrate knowledge of healthcare regulations, customer service, and administrative processes. This credential is recognized by the National Association of Healthcare Access Management (NAHAM) and can enhance career opportunities in the healthcare industry.

Infographic showing various Chaa Certification job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 17% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $68,157 per year, or $32.8 per hour.

Patient Access Specialist

RIVERVIEW HOSPITAL

Noblesville, IN • On-site

$16.25 - $21.50/hr

Full-time

Re-posted 2 days ago


Riverview Health rating

6.1

Company rating: 6.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

847th of 1,055 rated hospitals


Job description

Job Responsibilities

  • Possess accuracy skills to ensures that all documents are properly signed and witnessed as required. Maintain and apply knowledge of current registration requirements.
  • Advise and coordinate patient account information with other department staff, clinical staff and or UR/Case management. Ability to work well under pressure and remain calm while maintaining positive patient and physician relations.
  • Recognize accounts that should be referred to management for assistance. Evaluate patient visits/registrations and make recommendations for corrections as needed.
  • Calls insurance companies for precertifications and authorizations. Serves as a patient resource in matters concerning up-front collections based upon covered benefits and in accordance with hospital policy.
  • Complete inventory and order specific supplies for department and keep supplies in proper storage areas so supplies and equipment are readily accessible
  • Maintain compliance with EMTALA and HIPAA rules and regulations. The Specialist will interview the patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.
  • The Patient Access Specialist will be trained to work all areas of Patient Registration and Switchboard daily operations. Responsible to train other Patient Access Associates in all duties.
  • Must be able to perform other duties as assigned.
  • SPECIFIC MEASURABLE OBJECTIVES FOR PATIENT ACCESS SPECIALIST INCLUDE: Must maintain an annual appraisal score of 2.0 or greater. Consistently, be able to register 40 patients per 8-hour shift with the possibility of more than 40 if work load dictates. If working non-patient registrations during this 8-hour shift, consistently register around 60 per day. Each Specialist is expected to maintain a 3% or less weekly error rate.

Education Requirements

  • Minimum: High School Diploma or equivalent.
  • Preferred: High School Diploma and Certified HealthCare Access Associate (CHAA) Certification or national recognized PFS Certification

Experience Requirements

  • Minimum: Three (3) or more years of customer service or related experience.
  • Preferred: Three (3) or more years of experience in Patient Access Registration in an acute care hospital and/or physician office setting.

License/Certification Requirements

  • Minimum: None

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