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Patient Access Service Representative Jobs in Indiana

OrthoIndy

Patient Access Representative

Indianapolis, IN · On-site

$16.50 - $21/hr

Clinic Services Shift Details : 7:30a-6:00p Monday, Tuesday, Thursday and Friday Great people are ... The Patient Access Representative coordinates services among the patients, physician offices ...

OrthoIndy

Patient Access Representative

Indianapolis, IN

$16.50 - $21/hr

Clinic Services Shift Details : 12 hour shifts Monday and Tuesday. 8 hour shifts on Wednesday and ... The Patient Access Representative coordinates services among the patients, physician offices ...

OrthoIndy

Patient Access Representative

Greenwood, IN · On-site

$16.25 - $21/hr

Clinic Services Shift Details : Mon 10a-2p, Tues-Thurs 730a-8p Great people are the backbone to ... The Patient Access Representative coordinates services among the patients, physician offices ...

Marion Health

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

Job Summary Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is responsible for the ...

Baptist Health

Patient Access Coordinator

New Albany, IN · On-site

$15.75 - $20/hr

Summary Baptist Health Medical Group Patient Access Coordinator Endocrinology New Albany, Indiana ... Establishes patient portion due estimates and performs point of service collections activities. Can ...

Marion Health

Patient Access Representative

Marion, IN

$15.50 - $19.75/hr

Job Summary Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is responsible for the ...

OrthoIndy

Patient Access Representative

Brownsburg, IN · On-site

$16.50 - $21/hr

Clinic Services Shift Details : Mon-Fri 745am-415pm Great people are the backbone to great care and ... The Patient Access Representative coordinates services among the patients, physician offices ...

Baptist Health

Patient Access Coordinator

New Albany, IN · On-site

$15.75 - $20/hr

Summary Baptist Health Medical Group Patient Access Coordinator Pain Management New Albany, IN ... Establishes patient portion due estimates and performs point of service collections activities. Can ...

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All JobsPatient Access Service Representative JobsPatient Access Service Representative Jobs in Indiana

Patient Access Service Representative information

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How much do patient access service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient access service representative in Indiana is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.14 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What are popular job titles related to Patient Access Service Representative jobs in Indiana?

For Patient Access Service Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Access Service Representative jobs in Indiana look for?

The top searched job categories for Patient Access Service Representative jobs in Indiana are:

What cities in Indiana are hiring for Patient Access Service Representative jobs?

Cities in Indiana with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $37,698 per year, or $18.1 per hour.

Patient Access Service Associate - Emergency Department

Adams County Memorial Hospital

Decatur, IN • On-site

Other

Medical

Re-posted 7 days ago

Job description

Patient Access Service Associates are a critical resource in the hospital's revenue cycle. The information gathered by a registrar constitutes 50% of the claim information submitted to a third-party payer for reimbursement. The completeness and accuracy of their work has a direct impact on the hospital's cash flow and the patient's customer experience related to a hassle-free billing process. Registrars register patients for inpatient and outpatient services throughout the hospital. The process includes gathering information from patients, validating received information with insurance carriers, determining benefits, estimating out-of-pocket costs for the patient, and completing forms with the patient in accordance with federal and state regulations. In addition, registrars also participate in the department's quality assurance/monitoring program by auditing registrations completed by other registrars.

Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date!

Requirements:

36 hours per week - Second Shift

Monday - Thursday from 2:30 PM - 11:00 PM

Every Other Friday from 2:30 PM -11:00 PM

Prior Registration Experience Preferred

Insurance Knowledge Preferred