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Patient Access Representative Jobs in Indiana (NOW HIRING)

Marion Health

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying ...

Marion Health

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying ...

Marion Health

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying ...

Franciscan Alliance

Patient Access Rep I

Indianapolis, IN

$16.50 - $21/hr

The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes ...

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Franciscan Alliance

Lead Patient Access Rep

Crown Point, IN · On-site

$16.25 - $20.75/hr

Lead Patient Access Representative The Lead Patient Access Representative is responsible for coordinating the Patient Access functions with the patient, medical staff, Patient Accounting Department ...

Marion Health

Patient Access Representative

Marion, IN

$15.50 - $19.75/hr

The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying ...

Marion Health

Patient Access Representative

Marion, IN · On-site

$15.50 - $19.75/hr

The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying ...

Franciscan Health

Patient Access Rep (Part time)

Lafayette, IN · On-site

$16.75 - $21.25/hr

The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes ...

Powers Health

Patient Access Rep - Clinic

Munster, IN · On-site

$16.75 - $21.50/hr

Patient Access Representative - Clinic Specialty: ENT Location: Munster, IN Job Summary: Under general supervision, coordinates services by performing patient access, registration, scheduling ...

219 Health Network

Patient Access Rep - Clinic

Munster, IN

$16.75 - $21.50/hr

Patient Access Representative - ClinicUnder general supervision, coordinates services by performing patient access, registration, scheduling, insurance verification and predeterminations for patients.

219 Health Network

Patient Access Rep - Clinic

Munster, IN · On-site

$16.75 - $21.50/hr

Patient Access Representative - Clinic Under general supervision, coordinates services by performing patient access, registration, scheduling, insurance verification and predeterminations for ...

219 Health Network

Patient Access Rep - Clinic

Munster, IN

$16.75 - $21.50/hr

Patient Access Representative - ClinicUnder general supervision, coordinates services by performing patient access, registration, scheduling, insurance verification and predeterminations for patients.

Four County

Patient Access Representative

Logansport, IN · On-site

$150/hr

The Patient Access Representative is tasked with providing dependable, high quality, and effective clerical services and meetings the day-to-day operation needs of Four County. This is accomplished ...

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Patient Access Representative information

See Indiana salary details

$11

$18

$22

How much do patient access representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient access representative in Indiana is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.14 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
More about Patient Access Representative jobs

What are the most commonly searched types of Patient Access Representative jobs in Indiana?

The most popular types of Patient Access Representative jobs in Indiana are:

What are popular job titles related to Patient Access Representative jobs in Indiana?

For Patient Access Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Access Representative jobs in Indiana look for?

The top searched job categories for Patient Access Representative jobs in Indiana are:

What cities in Indiana are hiring for Patient Access Representative jobs?

Cities in Indiana with the most Patient Access Representative job openings:

What are popular job titles related to Patient Access Representative jobs in IN?

For Patient Access Representative jobs in IN, the most frequently searched job titles are:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,698 per year, or $18.1 per hour.

Patient Access Representative

Marion Health

Marion, IN • On-site

$15.50 - $19.75/hr

Full-time

Re-posted 21 days ago

Marion Health rating

4.0

Company rating: 4.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Job Summary
Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying medical necessity and point of service collections of all patients into the hospital in a courteous and professional manner. He/she is responsible for interviewing and gathering complete and accurate demographic and financial data to complete the above functions in a timely manner and informing patients of their rights, hospital policies and procedures. Performs other duties as assigned.
Minimum Job Requirements
  • High School diploma or its equivalent.
  • One (1) year accumulated experience in a clerical, healthcare related position, or customer service.
  • BLS certification or must obtain during Orientation and prior to reporting to department.

Preferred Job Requirements
Skills / Knowledge / Abilities
  • Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage.
  • Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
  • Excellent time management, and organizational skills.
  • Ability to problem solve, multi-task in a fast-paced setting and work well in a team environment.
  • Developed computer skills to include proficiency with Microsoft Office, telephone system and the ability to learn and proficiently perform computer applications related to department operations and job function.
  • Excellent customer service skills.
  • High degree of accuracy with concentration and close attention to detail.
  • Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.

Working Conditions
  • Typical office environment with prolonged sitting.
  • Work subject to interruptions and occasional high stress levels.
  • Ability to work occasional extended hours, evenings and/or weekends based on the needs of the department.
  • Ability to be flexible to work at various office locations.
  • Works with protected health information.

Physical and Mental Activities, Tools and Equipment
  • Use of personal computer and other standard office equipment including but not limited to: telephone, fax, copier, calculator, and scanners.
  • Repetitive wrist, finger and hand movement. Occasional manipulation of large volumes of books, charts, reports or files.
  • Ability to lift supplies or equipment.
  • Ability to push wheelchairs for patients.
  • Ability to push workstation on wheels throughout various hospital locations.
  • Lifting, pushing, pulling, walking sitting, reaching, bending, kneeling or stooping to perform duties in a safe manner.

Equal Opportunity Employer
Marion Health is a smoke-free environment.

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