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Patient Financial Services Manager Jobs in Indiana

SOUTHWESTERN AND AFFILIATES

Southwestern Healthcare is currently seeking a Full-Time Patient Financial Services Manager to add to our team of professionals. This position is responsible for managing the daily activities of the ...

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

The Patient Financial Counselor is responsible for assisting patients in the process of completing ... manage and control automated and manual claim submission. * High level of customer service and ...

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

The Patient Financial Counselor is responsible for assisting patients in the process of completing ... manage and control automated and manual claim submission. * High level of customer service and ...

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$19.23 - $29.05/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$18.25 - $23.75/hr

The Patient Financial Counselor supports patients in resolving their financial responsibility for hospital services by identifying appropriate payment options, assisting with public assistance ...

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Patient Financial Services Manager information

See Indiana salary details

$17

$31

$49

How much do patient financial services manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient financial services manager in Indiana is $31.74, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $37.74 per hour, depending on experience, location, and employer.

What does a patient financial services manager do?

A Patient Financial Services Manager oversees the billing, collections, and financial counseling operations within a healthcare facility. Their responsibilities include managing staff, ensuring compliance with healthcare regulations, resolving patient billing issues, and optimizing reimbursement processes. They work to improve the financial experience for patients by providing clear communication about costs and payment options. Additionally, they often collaborate with other departments to streamline workflows and enhance overall revenue cycle performance.

What does a patient financial services manager do?

As a patient financial services manager, your duties are to supervise the daily operations of a clinic or hospital’s billing and payment services as well as to develop long-term strategies for growth and financial stability. You typically supervise other payment and billing specialists, who are responsible for collecting payments, filing insurance reimbursement paperwork, and managing the accounts receivable. You maintain communication with the registration office to ensure they collect the proper billing information when they register new patients. In addition to billing responsibilities, you also forecast future revenue for the hospital or facility and present your assessments to other executives.

What are the key skills and qualifications needed to thrive as a patient financial services manager, and why are they important?

To thrive as a Patient Financial Services Manager, you need expertise in healthcare billing, revenue cycle management, and a solid understanding of insurance regulations, usually supported by a bachelor’s degree in finance, business, or healthcare administration. Familiarity with medical billing software, electronic health records (EHR) systems, and compliance certifications like HFMA or CRCR are typically required. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and resolve patient billing issues. These competencies ensure accurate financial operations, regulatory compliance, and positive patient experiences within healthcare organizations.

What are some of the key challenges faced by patient financial services managers in coordinating with clinical and administrative teams?

Patient Financial Services Managers often encounter challenges in bridging communication between clinical staff, administrative teams, and billing departments. They must ensure accurate patient data flow, timely insurance verification, and prompt resolution of billing discrepancies, all while maintaining compliance with healthcare regulations. Balancing these responsibilities requires strong organizational skills and the ability to foster collaboration across departments to optimize the patient billing experience and financial performance. Proactive communication and ongoing staff training are essential to overcoming these challenges.

What is the difference between Patient Financial Services Manager vs Patient Accounts Coordinator?

AspectPatient Financial Services ManagerPatient Accounts Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration, finance, or related field; certifications like Certified Revenue Cycle Specialist (CRCS) are commonOften requires a high school diploma or associate degree; certifications are less common
Work EnvironmentSupervises billing, collections, and financial counseling teams in hospitals or clinicsHandles patient account inquiries, billing issues, and payment processing in healthcare settings
Employer & Industry UsageUsed in hospitals, healthcare systems, and clinics for financial management rolesFound in similar healthcare environments, focusing on patient account operations

The Patient Financial Services Manager oversees the entire financial services team, focusing on billing, collections, and financial counseling, while the Patient Accounts Coordinator handles day-to-day patient account activities. Both roles are essential in healthcare finance but differ in scope and responsibilities.

More about Patient Financial Services Manager jobs

What are the most commonly searched types of Patient Financial Services jobs in Indiana?

The most popular types of Patient Financial Services jobs in Indiana are:

What are popular job titles related to Patient Financial Services Manager jobs in Indiana?

For Patient Financial Services Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Financial Services Manager jobs in Indiana look for?

The top searched job categories for Patient Financial Services Manager jobs in Indiana are:

What cities in Indiana are hiring for Patient Financial Services Manager jobs?

Cities in Indiana with the most Patient Financial Services Manager job openings:

What are popular job titles related to Patient Financial Services Manager jobs in IN?

For Patient Financial Services Manager jobs in IN, the most frequently searched job titles are:

Patient Financial Services Manager jobs near you
Infographic showing various Patient Financial Services Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,025 per year, or $31.7 per hour.

Patient Financial Services Manager

SOUTHWESTERN AND AFFILIATES

Evansville, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Southwestern Healthcare is currently seeking a Full-Time Patient Financial Services Manager to add to our team of professionals. This position is responsible for managing the daily activities of the Patient Financial Services (PFS) department including staff coverage, smooth operation of the billing and collections workflow, assuring work expectations are met and communication with the Patient Financial Services Director of issues as appropriate.
WHY WORK FOR SOUTHWESTERN?
  • AFFORDABLE Health, Dental, Vision, and Voluntary Life Insurance that starts day ONE of employment!
  • 401K Employer Contribution & Match
  • Student Loan Assistance Program
  • Physical & Financial Wellness Programs
  • Generous Paid Time Off Plan
  • Competitive Total Compensation Program
  • On-site training available for qualified candidates
  • We are GROWING!!!

WHAT IS THIS POSITION RESPONSIBLE FOR?
  • Responsible for the daily activities of Patient Financial Services including coverage, smooth operation of the workflow, assuring work expectations are met, and notifying the Patient Financial Services Director of issues as appropriate.
  • Responsible for development, delivery and training new and current employees.
  • Coordinate the activities of the department in the Director's absence.
  • Reads and interprets transactional data within patient accounts.
  • Comprehends Electronic Data Interchange (EDI) functionality and the general progression of data in the Practice Management System (PMS) and EDI systems. Understands and resolves payer edits and/or rejections.
  • Demonstrates knowledge of medical terminology, CPT, ICD-10, CCI edits, and HIPM regulations.
  • Performs extensive account follow up activities utilizing the PMS. Investigates, analyzes, and resolves problematic and delinquent accounts. Utilizes ancillary applications and websites as a tool to retrieve medical documentation, claim status, eligibility, billing guidelines, or authorization/referrals to substantiate correct claim submissions, written appeals, or coding reviews.
  • Processes daily and monthly reports, including aging.
  • Assists patients in setting up payment plans. Completes payment plan contracts and follows up to ensure compliance.
  • Bills secondary insurances.
  • Process payments and prepares daily deposit.

MINIMUM QUALIFICATIONS
  1. High School Diploma or GED required, with a minimum of five (5) years of experience in Patient Accounts. Secondary education preferred.
  2. Prior supervisory experience in billing is preferred but not required.
  3. Strong working knowledge of Electronic Medical Records (EMR) systems is required.
  4. Excellent communication and organizational skills are a must.

If you are interested in joining a fun, friendly, innovative team, apply today!
EOE/AA including Veterans and Disabled.
If you are a person with a disability needing assistance with the application process, please call (812) 435-2057.

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