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Remote Patient Scheduler Jobs in Indiana (NOW HIRING)

Open Door Health Services

Scheduler

Muncie, IN · On-site +1

... hybrid remote work. Roles amp; Responsibilities In this role, you will: * Handle scheduling responsibilities including answering multi-line phones, entering patient data, and managing provider ...

Harris

We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support ... You will set your own hours and will not be held to a daily work hour schedule. Esrun Health wants ...

Talkiatry

Remote Therapist - Indiana

Indianapolis, IN · Remote

Flexible scheduling within a structured outpatient model * Minimal administrative burden in a fully ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Talkiatry

Remote Therapist - Indiana

Evansville, IN · Remote

Flexible scheduling within a structured outpatient model * Minimal administrative burden in a fully ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Talkiatry

Remote Therapist - Indiana

Fort Wayne, IN · Remote

Flexible scheduling within a structured outpatient model * Minimal administrative burden in a fully ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

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All JobsPatient Scheduler JobsRemote Patient Scheduler JobsRemote Patient Scheduler Jobs in Indiana

Remote Patient Scheduler information

See Indiana salary details

$12

$19

$28

How much do remote patient scheduler jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for remote patient scheduler in Indiana is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.25 per hour, depending on experience, location, and employer.

What are common challenges faced by Remote Patient Schedulers, and how are they addressed?

Remote Patient Schedulers often encounter challenges such as managing high call volumes, coordinating appointments across multiple providers, and handling last-minute changes or cancellations. To address these, schedulers use advanced scheduling and EHR systems designed to streamline workflows and prioritize urgent cases. Strong communication protocols and support from supervisory staff are also in place to assist with escalated patient issues. By staying organized and adaptable, Remote Patient Schedulers are able to provide efficient service while maintaining a positive patient experience.

What are the key skills and qualifications needed to thrive in the Remote Patient Scheduler position, and why are they important?

To thrive as a Remote Patient Scheduler, you need strong organizational skills, attention to detail, and familiarity with medical terminology; a high school diploma or equivalent is often required. Experience with scheduling software, electronic health record (EHR) systems, and HIPAA compliance is typically expected. Excellent communication, empathy, and problem-solving abilities help you manage patient interactions and coordinate with healthcare teams effectively. These skills and qualities are vital to ensure appointments are efficiently scheduled, patient information is accurate, and the overall experience is seamless for both patients and providers.

What is a Remote Patient Scheduler job?

A Remote Patient Scheduler is responsible for coordinating patient appointments, verifying insurance details, and managing scheduling conflicts, all while working from a remote location. They communicate with patients via phone, email, or online portals to ensure efficient appointment scheduling. This role requires strong organizational skills, attention to detail, and customer service experience. Many positions also require familiarity with healthcare systems and electronic medical records (EMR) software.

What are popular job titles related to Remote Patient Scheduler jobs in Indiana? For Remote Patient Scheduler jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Patient Scheduler jobs in Indiana look for? The top searched job categories for Remote Patient Scheduler jobs in Indiana are:
What cities in Indiana are hiring for Remote Patient Scheduler jobs? Cities in Indiana with the most Remote Patient Scheduler job openings:
Remote Patient Scheduler jobs near you
Infographic showing various Remote Patient Scheduler job openings in Indiana as of July 2026, with employment types broken down into 3% As Needed, 71% Full Time, 21% Part Time, and 5% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $40,864 per year, or $19.6 per hour.
Patient Service Center Clinical Support Specialist - Remote in Indiana

Patient Service Center Clinical Support Specialist - Remote in Indiana

Indiana Health Centers

Indianapolis, IN • On-site, Remote

$16.25 - $20/hr

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Job Type
Full-time
Description
Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.
The IHC Corporate team is now recruiting for a remote Patient Service Center (PSC) Clinical Support Specialist living in the state of Indiana. The PSC Clinical Support Specialist is responsible for coordinating patient referrals and managing prior authorizations to ensure timely access to healthcare services. This role serves as a liaison between patients, providers, insurance companies, and specialty clinics to facilitate efficient care coordination. The specialist ensures all referrals and/or authorization documentation is complete, accurate, and compliant with payer requirements.
Applicants who meet the following qualifications will receive priority consideration for this role:
  • MA, LPN, or RN (required)
  • Lives in the state of Indiana (required)

Corporate Hours of Operation
Monday - Friday, 8:00 am - 5:00 pm
IHC's robust benefits and compensation package includes:
  • $1000.00 retention bonus paid after one year
  • No nights or weekends
  • Generous Paid Time Off and Floating Holidays
  • Day 1 Insurance benefits eligibility
  • 403(b) Retirement Plan matching at one year of employment
  • Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
  • Flexible Leave of Absence programs
  • Personify Health Wellness program with paid incentives for participation
  • Employee Assistance Programs with 24/7 access to therapy consultation services

PSC Clinical Support Specialist role responsibilities include:
  • Prepare and submit prior authorization of requests for procedures, medications, imaging, and specialty services. Collect and compile required clinical documentation to support authorization requests.
  • Communicate with insurance companies to obtain approval, provide additional information, or resolve authorization issues.
  • Monitor authorization status and follow up on pending requests to prevent delays in care.
  • Document authorization numbers, approvals, denials, and expiration dates in the EHR.
  • Process incoming and/or outgoing patient referrals to specialty providers, diagnostic services, and ancillary care.
  • Verify referral/PA requirements based on insurance guidelines and payer policies.
  • Coordinate with providers and specialists to schedule referred services.
  • Track referral/PAs statuses to ensure completion of appointments and continuity of care.
  • Communicate referral information and appointment instructions to patients.
  • Assist in training new staff for the Patient Service Center.
  • Sending and following up on referrals, completing Prior Authorizations (PA), Scheduling Diagnostic Imaging tests, and other patient care related paperwork.
  • Processes appropriate patient paperwork in a timely manner.
  • Educate patients regarding documents they will need to provide at the time of service.
  • Accurately enters, maintains, and retrieves data on IHC's Electronic Medical Records (EMR) system.
  • Communicates appropriate diagnostic and clinical information with patients as needed.
  • Communicates with patients care team as necessary.
  • May assist with contacting patients for reminder calls and follow-up.

Required Skills:
  • Great communication skills, both verbal and written.
  • Knowledge of ICD-10 codes and meanings.
  • Learn and follow standard work practices/procedures - every time - without variation or error.
  • Follow established routines, requiring occasional modifications in procedure.
  • Train others on referrals and prior authorizations functions and standard workflow
  • Recognize, troubleshoot, and/or alert others to potential scheduling conflicts or problems.
  • Speak professionally over the phone.
  • Demonstrate office equipment and computer skills, including data entry.
  • Able to use Microsoft Word, Excel, and Outlook, eCW, Dialpad, etc.

Requirements
  • PSC Clinical Support Specialist is required to be a Medical Assistant (must have completed Medical Assisting degree or certificate program), LPN, or RN (valid Indiana licenses in good standing).
  • Lives in the state of Indiana (required)
  • Knowledge and experience with both Medication and Imaging Prior Authorizations.
  • Experience with referrals to specialists.
  • Document management experience.
  • One (1) year of prior experience in an office or health-related position preferred. Related education can substitute for experience.
  • Knowledge of insurance verification and payer authorization processes preferred.

Equal Opportunity Employment Statement
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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