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Patient Service Representative Jobs in Indiana (NOW HIRING)

ZOLL Medical

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Lebanon, IN · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

South Bend, IN · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the ...

Franciscan Alliance

Patient Service Representative

Munster, IN · On-site

$17 - $21.75/hr

Patient Service Representative Patient Service Representatives (PSRs) play a critical role in our physician offices. They are the first point of contact with patients, family members, and caregivers ...

ZOLL Medical

Patient Service Representative

South Bend, IN · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

ZOLL LifeVest

Patient Service Representative

South Bend, IN · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

ZOLL LifeVest

Patient Service Representative

South Bend, IN · On-site

$17.25 - $21.75/hr

Patient Service Representative (PSR) Flexible Position! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All ...

Franciscan Health

Patient Service Representative

Carmel, IN · On-site

$17.25 - $22/hr

Franciscan Health Carmel 12188 B N Meridian St Carmel, Indiana 46032 Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point of contact with ...

Imh

$18.31 - $23.80/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative ...

Franciscan Alliance

Patient Service Representative

Carmel, IN · On-site

$17.50 - $22.25/hr

Franciscan Health Carmel 12188 B N Meridian St Carmel, Indiana 46032 Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point of contact with ...

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Showing results 21-40

All JobsPatient Service Representative JobsPatient Service Representative Jobs in Indiana

Patient Service Representative information

See Indiana salary details

$12

$18

$25

How much do patient service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for patient service representative in Indiana is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are popular job titles related to Patient Service Representative jobs in Indiana?

For Patient Service Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Patient Service Representative jobs in Indiana look for?

The top searched job categories for Patient Service Representative jobs in Indiana are:

What cities in Indiana are hiring for Patient Service Representative jobs?

Cities in Indiana with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,084 per year, or $18.8 per hour.

Patient Service Representative

Jane Pauley Community Health Center, Inc.

Indianapolis, IN

$16.75 - $21.25/hr

Full-time

Re-posted 25 days ago

Jane Pauley Community Health Center rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health.

Job Summary

As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You'll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites.

Job Responsibilities (include but are not limited to):

  • Greet and assist patients and families in a professional and friendly manner
  • Schedule patient appointments and manage inbound calls (answered by third ring)
  • Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR)
  • Determine patient eligibility for financial assistance programs and obtain required documentation
  • Collect patient co-payments and follow JPCHC's money handling procedures
  • Assist with medical record requests, correspondence, and message response within one business day
  • Maintain cleanliness and organization of the patient waiting area
  • Provide coverage across JPCHC locations during staffing shortages
  • Participate in departmental and organizational meetings
  • Perform other duties as assigned

Required Skills and Qualifications:

  • High School Diploma or equivalent (GED) preferred
  • Knowledge of medical office practices required
  • Strong written and verbal communication skills
  • At least two (2) years of experience in an ambulatory healthcare setting preferred
  • Excellent customer service and interpersonal skills
  • Ability to adapt quickly and travel between practice sites as needed
  • Basic computer literacy and accuracy in data entry

What Jane Pauley Community Health Center employees say

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