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Patient Service Representative Jobs in Ohio (NOW HIRING)

Aliniti

Patient Service Representative

Cincinnati, OH

$16.75 - $21.25/hr

Patient Service Representative | The Plastic Surgery Group Primary location: Rookwood | Travel to West Chester and Northern Kentucky as needed Full-time preferred | Part-time considered The Plastic ...

Aliniti

Patient Service Representative

Cincinnati, OH · On-site

$16.75 - $21.25/hr

Patient Service Representative | The Plastic Surgery Group Primary location: Rookwood | Travel to West Chester and Northern Kentucky as needed Full-time preferred | Part-time considered The Plastic ...

ZOLL Medical

Patient Service Representative

Portsmouth, OH · On-site

$14 - $18/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Cincinnati, OH · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Dayton, OH · On-site

$17 - $21.75/hr

Patient Service Representative (PSR) Remote independent contract worker position *Daytime availability preferred! Competitive fee for service Flexibility - work around your schedule Lifesaving ...

ZOLL LifeVest

Patient Service Representative

Gallipolis, OH · On-site

$16 - $20.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Steubenville, OH · On-site

$15.25 - $19.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Gallipolis, OH · On-site

$16 - $20.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Dayton, OH · On-site

$17 - $21.75/hr

Patient Service Representative (PSR) Remote independent contract worker position *Daytime availability preferred! Competitive fee for service Flexibility - work around your schedule Lifesaving ...

ZOLL LifeVest

Patient Service Representative

Steubenville, OH · On-site

$15.25 - $19.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Portsmouth, OH · On-site

$14 - $18/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Gallipolis, OH · On-site

$16 - $20.50/hr

Patient Service Representative (PSR) Remote independent contract worker position *Daytime availability preferred! Competitive fee for service Flexibility - work around your schedule Lifesaving ...

ZOLL LifeVest

Patient Service Representative

Zanesville, OH · On-site

$16.25 - $20.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Lancaster, OH · On-site

$16 - $20.25/hr

Patient Service Representative (PSR) Remote independent contract worker position *Daytime availability preferred! Competitive fee for service Flexibility - work around your schedule Lifesaving ...

ZOLL LifeVest

Patient Service Representative

Cincinnati, OH · On-site

$16.75 - $21.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Marietta, OH · On-site

$13.75 - $17.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Marietta, OH · On-site

$13.75 - $17.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Gallipolis, OH · On-site

$16 - $20.50/hr

Patient Service Representative (PSR) Remote independent contract worker position *Daytime availability preferred! Competitive fee for service Flexibility - work around your schedule Lifesaving ...

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All JobsPatient Service Representative JobsPatient Service Representative Jobs in Ohio

Patient Service Representative information

See Ohio salary details

$12

$18

$25

How much do patient service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient service representative in Ohio is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are popular job titles related to Patient Service Representative jobs in Ohio? For Patient Service Representative jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in Ohio look for? The top searched job categories for Patient Service Representative jobs in Ohio are:
What cities in Ohio are hiring for Patient Service Representative jobs? Cities in Ohio with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Ohio as of August 2026, with employment types broken down into 72% Full Time, 7% Part Time, and 21% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,048 per year, or $18.8 per hour.

Patient Service Representative

Aliniti

Cincinnati, OH

$16.75 - $21.25/hr

Full-time, Part-time

Life, PTO

Re-posted 25 days ago

Job description

Patient Service Representative | The Plastic Surgery Group


Primary location: Rookwood | Travel to West Chester and Northern Kentucky as needed


Full-time preferred | Part-time considered


The Plastic Surgery Group is one of Cincinnati's premier plastic and aesthetic surgery practices, with three locations across the region. We're looking for a warm, organized, and people-first Patient Service Representative to join our front office team.


The Plastic Surgery Group is looking for a Patient Service Representative to support patients across multiple points of their visit experience. This is a rotating role that combines responsibilities from the front desk, check-out, and switchboard, so it is ideal for someone who enjoys variety, is comfortable on the phone, and takes pride in delivering excellent service.


What you’ll do

  • Welcome patients and create a friendly, professional first impression
  • Check patients in and out accurately and efficiently
  • Collect paperwork, verify information, and scan documents
  • Run eligibility and collect co-pays, balances, and procedure fees
  • Schedule and reschedule appointments
  • Answer incoming calls, check voicemail, route calls, and take messages
  • Support daily office flow, including email, faxing, and follow-up tasks
  • Help maintain a clean, organized, patient-ready front office
  • Assist with end-of-day balancing and other administrative support as needed


What we’re looking for

  • Customer service experience with a positive, can-do attitude
  • Healthcare or medical office experience preferred
  • Ability to handle upset or frustrated patients with professionalism and care
  • Comfortable spending a good portion of the day on the phone
  • Comfortable with technology; EMR experience is a plus
  • Familiarity with HIPAA and patient privacy expectations is a plus
  • Must be willing to occasionally cover our West Chester and Northern Kentucky locations


Schedule & Location

  • Monday – Thursday: 8:30 AM – 5:00 PM
  • Friday: 8:00 AM – 4:00 PM
  • Primary location: Rookwood (Cincinnati, OH), but must be willing to travel to West Chester and Northern Kentucky when coverage is needed.
  • Full-time is preferred, but part-time candidates will also be considered.


What We Offer (after 90 days)

We may not be a large hospital system, but we take care of our people — and we offer something a little more unique:

  • Paid Time Off (PTO)
  • Life Insurance
  • $40/month skincare product allowance
  • $100/month discount on aesthetic procedures
  • Complimentary Botox, Dysport, and filler