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Patient Account Representative Jobs in Ohio (NOW HIRING)

Billing Patient Account Representative

Dayton, OH · On-site

$17.50 - $23/hr

Batch incoming payments for posting to patient and physician accounts. Report deposit discrepancies to bank. Maintain report of posted and in-transit cash for Accounting Department. * Apply payment ...

Patient Access Representative

Dayton, OH · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety ...

Patient Access Representative

Dayton, OH · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety ...

Patient Access Representative

Dayton, OH · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety ...

Patient Access Representative

Dayton, OH · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety ...

Patient Access Representative

Dayton, OH

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety ...

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Showing results 1-20

Patient Account Representative information

See Ohio salary details

$11

$20

$27

How much do patient account representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for patient account representative in Ohio is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.73 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.

What are the most commonly searched types of Patient Account Representative jobs in Ohio?

The most popular types of Patient Account Representative jobs in Ohio are:

What cities in Ohio are hiring for Patient Account Representative jobs?

Cities in Ohio with the most Patient Account Representative job openings:

Infographic showing various Patient Account Representative job openings in Ohio as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 15% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,353 per year, or $20.4 per hour.

Billing Patient Account Representative

compunet

Dayton, OH • On-site

$17.50 - $23/hr

Full-time

Re-posted 2 days ago


CompuNet Clinical Laboratories rating

6.8

Company rating: 6.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

91st of 120 rated laboratories


Job description

Moraine, OH (Remote)

Full-time Day Shift (8:00 AM-5:00 PM)

Position Summary:

Under the supervision of the Billing Department Manager: perform the daily account processing tasks of the Billing Department including billing data entry, third party billing, cash application, account adjustments/ refunds; review denials and resubmit claims; answer incoming as well as place outgoing calls to both patients and clients while maintaining positive internal and external working relationships with patients, clients and third party payers.

Responsibilities:

  • Maintain organized workflow to allow efficient processing of accounts and to enable smooth transition of job duties during absences.
  • Follow department standard processes. Consult with immediate supervisor when questions regarding appropriate account processing arise.
  • Exhibit good customer service skills when dealing with internal and external customers. Project a positive image of the department and organization.
  • Actively engage in behaviors that foster teamwork within the department and organization.
  • Meet or exceed department standards for quantity and quality of work.
  • Possess working knowledge of relevant compliance regulations. Effectively apply this knowledge to daily job duties.
  • Comply with all departmental, company and regulatory policies and procedures.
  • Maintain statistical data as required.
  • Additional duties and projects as assigned.
  • Ability to accurately perform order entry.
  • Research and resolve any missing information from the Client orders.
  • Ability to use translation tools to enter codes received from other departments into the appropriate billing systems.
  • Strong communication skills needed for collaboration with both internal and external departments as well as patient/client calls.
  • Batch incoming payments for posting to patient and physician accounts. Report deposit discrepancies to bank. Maintain report of posted and in-transit cash for Accounting Department.
  • Apply payment detail to client and patient accounts, including contractual disallowances, and patient copays/deductibles.
  • Review over payments, initiating refunds or correcting misapplied payments as appropriate.
  • Knowledge of reading and understanding various payer’s Explanation of Benefits.
  • Ability to handle fast paced, high call volume environment with above average multi-tasking skills.
  • Process incoming patient mail and telephone inquiries accurately and in a timely fashion as outlined in the Department SOP.
  • Possess strong focus on positive customer impact. Utilize verbal and written communication effectively.
  • Review bankruptcy notices performing appropriate write-offs of outstanding accounts; maintain bankruptcy files.
  • Research collection accounts as requested by patients or collection agencies.
  • Review system error codes and make corrections to account.

Qualifications:

  • High school graduate or equivalent required.
  • Previous experience in medical billing environment preferred.
  • Working knowledge of Medicare and other third party claims processing, ICD-10 and HCPS/CPT coding and medical terminology highly desirable.

Safety & Physical Demands:

  • Visual acuity and hand-finger dexterity for extended computer work.
  • Ability to sit at computer workstation for prolonged periods.
  • Sound reasoning ability and independent judgment.
  • Capacity to work within specified deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm in stressful situations.
  • Adherence to safety, ergonomic and health policies.
  • Compliance with PPE requirements in lab or biohazard areas.
  • Completion of required safety training and health evaluations promptly.
  • Proactive approach to identifying and addressing safety hazards, promoting safety awareness.

What CompuNet Clinical Laboratories employees say

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