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Patient Account Representative Jobs in Ohio (NOW HIRING)

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Patient Access Representative

Boardman, OH · On-site

$14.25 - $18.25/hr

The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety ...

Kettering Health

Patient Accounts Rep

Kettering, OH

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

Kettering Health

Patient Accounts Rep

Kettering, OH · On-site

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

Kettering Health

Patient Accounts Rep

Kettering, OH · On-site

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

Kettering Health

Patient Accounts Rep

Kettering, OH

$17.50 - $23/hr

Under the direction of the Patient Accounts Manager or Supervisor the Patient Accounts Representative is responsible for daily billing functions including but not limited to working claim edits ...

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All JobsPatient Account Representative JobsPatient Account Representative Jobs in Ohio

Patient Account Representative information

See Ohio salary details

$11

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$27

How much do patient account representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient account representative in Ohio is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.73 per hour, depending on experience, location, and employer.

What is a patient account representative?

A patient account representative works directly with patients to help manage questions and resolve issues regarding billing and collection. Your duties include communicating with individuals and insurance companies to provide information, handle complaints, and inquire about claims. As a patient account representative, you also act as a specialist in handling repayment options and delinquent accounts. Qualifications include a high school diploma or equivalent, as well as prior work experience in a medical billing or collections office. Excellent verbal and interpersonal skills are essential for this career.

How does a patient account representative typically interact with other departments within a healthcare facility?

Patient Account Representatives frequently collaborate with departments such as billing, medical records, and clinical staff to ensure accurate patient billing and resolve account discrepancies. They often communicate with insurance coordinators to verify coverage and clarify claim details, and may work with front desk or admissions teams to collect necessary patient information. This cross-departmental teamwork is essential to address account issues promptly, enhance patient satisfaction, and maintain streamlined revenue cycles.

What are the key skills and qualifications needed to thrive as a patient account representative, and why are they important?

To thrive as a Patient Account Representative, you need strong knowledge of medical billing, insurance processes, and account reconciliation, often supported by a high school diploma or associate degree. Familiarity with billing software, electronic health records (EHRs), and coding systems like ICD-10 and CPT is essential. Excellent communication, problem-solving abilities, and attention to detail help build trust with patients and ensure accurate account management. These skills ensure patients are billed correctly, payments are collected efficiently, and healthcare providers maintain positive financial relationships.

What is the difference between Patient Account Representative vs Medical Billing Specialist?

AspectPatient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, insurance verificationProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and insurance processes, the Patient Account Representative focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles claims processing and coding. Both positions are essential in healthcare revenue cycle management and often work closely together.

What does a patient account representative do?

A patient account representative manages patients' billing and insurance information, processes payments, and resolves billing issues. They often use billing software and require strong communication skills to coordinate with patients and healthcare providers.
More about Patient Account Representative jobs

What are the most commonly searched types of Patient Account Representative jobs in Ohio?

The most popular types of Patient Account Representative jobs in Ohio are:

What are popular job titles related to Patient Account Representative jobs in Ohio?

For Patient Account Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Patient Account Representative jobs in Ohio look for?

The top searched job categories for Patient Account Representative jobs in Ohio are:

What cities in Ohio are hiring for Patient Account Representative jobs?

Cities in Ohio with the most Patient Account Representative job openings:

What are popular job titles related to Patient Account Representative jobs in OH?

For Patient Account Representative jobs in OH, the most frequently searched job titles are:

Patient Account Representative jobs near you
Infographic showing various Patient Account Representative job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 19% Part Time, and 9% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $42,353 per year, or $20.4 per hour.

PATIENT ACCOUNT REP - INSURANCE

Aultman Health Foundation

Canton, OH

$16.75 - $22.25/hr

Full-time

Posted 6 days ago

Job description

PURPOSE OF POSITION
Patient Account Representative for medical physician practice billing focusing on insurance payers.
RESPONSIBILITIES & EXPECTATIONS·         Manage outstanding accounts receivable for clients and/or assigned payers.
·         Research and resolution of insurance denials for electronic and paper claims. 
·         Research, prepare and send appeals for payment to payers
·         Help identify denial trends to prevent loss revenue
·         Apply Credits to appropriate accounts
·         Contact physician offices when appropriate for information or guideance
·         Follow all Policies and Procedures Job Requirements
 ·         CPC/RHIT certification-preferred
·         Medical office billing experience, PC skills, excellent customer service skills, analytical abilities, excellent attendance 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or veteran status. 
WORKING CONDITIONS:
·         8:00am – 5:00pm M-F or hours as required by the job. Occasional weekends and off -shifts 
·         Subject to frequent interruptions and changes in priority of duties throughout the day.
·         Sitting/standing/moving about during working hours 
PHYSICAL REQUIREMENTS ADDENDUM
PURPOSE:  To identify specific functions job requirements and work environment factors that could affect job performance.
Check all factors that are present as essential job requirements and check whether the factor is performed.
O = Occasionally = 0- 33% of the work shift or   0- 32   repetitions.
F = Frequently = 34-66% of the work shift or 32-200+ repetitions.             
C = Constantly = 67-100% of the work shift or 200+ repetitions.
N = Not essential job requirement.
O             Standing
O             Walking
N             Carrying (70 pounds)
N             Pushing (70 pounds)
N             Climbing with (70 pounds)
O             Stooping/Bending
O           Twisting/Turning
O             Kneeling/Squatting
N             Crawling
O             Reaching Up/Reaching Forward
Additional information concerning physical requirements for the position:
Ability to work in a cubical setting for long periods of time.

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