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Patient Access Representative Jobs in Ohio (NOW HIRING)

Solero Columbus

Patient Access Representative

Columbus, OH · On-site

$17 - $18/hr

Patient Access Representative Pay: $17 - $18hr Location: 10270 Blacklick-Eastern Road. NW, Pickerington, OH 43147 Schedule: Day Shift About Solero Behavioral Transitions Solero Behavioral Transitions ...

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Maryhaven

Patient Access Representative - Part-time

Obetz, OH · On-site

$16.25 - $20.75/hr

Patient Access Representative Requirements * High school diploma or GED required. * Associates degree or higher in a behavioral science preferred. * 1 year of experience in social services or ...

Maryhaven

Patient Access Representative: 2nd shift

Obetz, OH · On-site

$16.25 - $20.75/hr

Patient Access Representative Benefits * 11 paid holidays. * 403(b) Retirement Savings Plan. * A well-funded and managed non-profit organization driven not by the bottom line, but by helping its ...

baymark

Patient Access Representative

Dayton, OH · On-site

$16.75 - $21.50/hr

Description Position at MedMark Treatment Centers Full Time - Patient Access Representative / Patient Account Representative MedMark Treatment Center is looking for hard-working and conscientious ...

baymark

Patient Access Representative

Dayton, OH · On-site

$16.75 - $21.50/hr

Description Position at MedMark Treatment Centers Full Time - Patient Access Representative / Patient Account Representative MedMark Treatment Center is looking for hard-working and conscientious ...

University Hospitals

Patient Access Representative

Elyria, OH · On-site

$15.75 - $20/hr

A Brief Overview The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families ...

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$11

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How much do patient access representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for patient access representative in Ohio is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.10 per hour, depending on experience, location, and employer.

What is a patient access representative?

Patient Access Representatives are healthcare professionals responsible for managing patient admissions, registration, and scheduling appointments in medical facilities. They serve as the first point of contact for patients, collecting personal and insurance information, verifying coverage, and ensuring accurate data entry. Their role is essential for streamlining the patient intake process, improving service quality, and facilitating communication between patients, healthcare providers, and insurance companies.

What are the key skills and qualifications needed to thrive as a patient access representative, and why are they important?

To thrive as a Patient Access Representative, you need strong organizational skills, attention to detail, and knowledge of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, patient registration software, and insurance verification tools is essential. Excellent interpersonal skills, empathy, and the ability to handle stressful situations help you interact effectively with patients and healthcare teams. These skills ensure accurate patient information management, smooth admissions processes, and a positive patient experience.

What are some common challenges faced by patient access representatives and how can they be addressed?

Patient Access Representatives often encounter challenges such as managing high patient volumes, handling sensitive information, and navigating complex insurance processes. To address these, strong organizational skills, attention to detail, and clear communication are essential. Collaborating closely with medical staff and insurance providers helps streamline workflows and ensures a positive patient experience. Regular training on healthcare regulations and technology systems also supports success in this role.

What is the difference between Patient Access Representative vs Medical Secretary?

AspectPatient Access RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certification in medical office administrationHigh school diploma; often some medical office training or certification
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, schedulingScheduling appointments, managing correspondence, medical record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommonly used in medical offices for administrative support

Both roles involve administrative tasks in healthcare settings, but Patient Access Representatives focus more on patient registration and insurance, while Medical Secretaries handle scheduling and correspondence. Understanding these differences helps job seekers find the right fit in healthcare administration.

Is it hard to be a patient access representative?

Patient Access Representatives typically need strong communication and organizational skills to handle patient inquiries, insurance verification, and appointment scheduling. The role can involve managing high-volume workloads and requires attention to detail, but it generally does not require advanced technical skills or extensive experience. Training is often provided on the job, and certifications like the Certified Patient Access Manager (CPAM) can enhance job prospects.
More about Patient Access Representative jobs

What are the most commonly searched types of Patient Access Representative jobs in Ohio?

The most popular types of Patient Access Representative jobs in Ohio are:

What are popular job titles related to Patient Access Representative jobs in Ohio?

For Patient Access Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Patient Access Representative jobs in Ohio look for?

The top searched job categories for Patient Access Representative jobs in Ohio are:

What cities in Ohio are hiring for Patient Access Representative jobs?

Cities in Ohio with the most Patient Access Representative job openings:

What are popular job titles related to Patient Access Representative jobs in OH?

For Patient Access Representative jobs in OH, the most frequently searched job titles are:

Patient Access Representative jobs near you
Infographic showing various Patient Access Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,663 per year, or $18.1 per hour.

Patient Access Representative

New Vista Behavioral Health

Springfield, OH • On-site

$16.25 - $20.75/hr

Other

Re-posted 13 days ago

Job description

Patient Access Representative

You have skills and great ideas. Put them to use as part of the New Vista Behavioral Health team! We encourage our team members to take an active part in improving the care and service we provide. If you have a superior level of customer service, the ability to greet our patients with a smile whether on the phone or face-to-face, and a passion for taking care for people, this is the position for you!

Responsibilities:

  • The Patient Access Representative is most often the first point of contact for our patients and therefore must represent New Vista Behavioral Health with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and service standards.
  • The Patient Access Representative will facilitate all components of the patient's entrance into any New Vista facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection.
  • The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This team member must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.

Essential Functions

  • Documenting insurance information, personal information, payment methods and other important patient information
  • Contacting insurance companies regarding coverage, preapprovals, billing and other issues
  • Processing and collecting out of pocket payments from patients, including deductibles, co-pays, and co-insurance
  • Handling billing issues between patients and insurance companies
  • Answering the phone to address patient billing inquiries and
  • Communicating information and important details to other medical care staff
  • Managing various types of paperwork and other clerical duties

Experience and Education Requirements: Minimum:

  • High School Diploma / GED
  • Associates Degree in Healthcare, Financial or related area preferred. Equivalent combination of education and relevant experience may be accepted
  • Proven skills in Microsoft Office, specifically Excel and Word, Windows based applications, and 10 key calculator with high level of quality outcomes
  • One year experience in hospital or clinic financial, registration, scheduling or insurance authorizations areas

Preferred:

  • Working knowledge of CPT, HCPCS, ICD-10, medical terminology, anatomy, and insurance plans

Minimum skills, knowledge and ability requirements:

  • Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
  • Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
  • Strong organizational skills; attention to detail.
  • Work independently in a self-directed, non-confrontational, collaborative manner.
  • Customer focus: promotes positive internal and external relationships by actively seeking and being responsive to customer feedback.
  • Ability to support and participate in continuous quality improvement projects.
  • Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
  • Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

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