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Remote Patient Access Representative Jobs in Ohio

Patient Access Acute Coordinator

Cleveland, OH · On-site +1

$24.60 - $37.46/hr

Must currently be at a Patient Access Acute Representative II level, having passed the Level II ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

Our patients are assigned a "whole patient" care team and have seven day a week access to app-based care, using Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a ...

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Showing results 1-20

Remote Patient Access Representative information

See Ohio salary details

$11

$18

$22

How much do remote patient access representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote patient access representative in Ohio is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.10 per hour, depending on experience, location, and employer.

What is a remote patient access representative?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What skills and qualifications are needed to be a remote patient access representative?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What does a remote patient access representative do?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

What are the most commonly searched types of Patient Access Representative jobs in Ohio? The most popular types of Patient Access Representative jobs in Ohio are:
What cities in Ohio are hiring for Remote Patient Access Representative jobs? Cities in Ohio with the most Remote Patient Access Representative job openings:
Infographic showing various Remote Patient Access Representative job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,663 per year, or $18.1 per hour.

Patient Access Representative I - Remote

Cleveland Clinic

Cleveland, OH • Remote

$15.75 - $21.65/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.


Cleveland Clinic rating

7.2

Company rating: 7.2 out of 10

Based on 908 frontline employees who took The Breakroom Quiz

347th of 887 rated healthcare providers


Job description

**Applicants must reside in Northeast Ohio**

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission.As a Patient Access Representative, your responsibilityis to deliver an exceptional experience to patients,familiesand visitors, from the moment they enter to the time they return home. You willassistthem with everything from registration and information gathering to payment collection and insurance verification.This role is a great steppingstonetootherpositionswithin Customer Service and various departments withinClevelandClinic.

This is a remote position. A caregiver in this role will work a part-time schedule of 20 hours per week, with shifts from 10:00am to 9:00pm, including a one-hour lunch break. The schedule follows a biweekly rotation: Week 1 includes Wednesday and Saturday, and Week 2 includes Sunday and Wednesday. This role requires participation in both weekend and holiday rotations.

Although this is a remote position, the first two weeks of this position will be designated towards EPIC training. The training is Monday-Friday 8:00 am-4:30 pm on-site at Main Campus. You will need to attend all days of this training.

A caregiver who excels in this role will:

  • Perform registration and obtain information about demographics, insurance, medical and financial.
  • Crosstrain tostaffall areas of patient access, such as front desk, admitting office,EDand cash register.
  • Function as a Super User and act as a resource fortraining ofnew caregivers.
  • Provide registration and cash collection access in Epic.

Minimum qualifications for the ideal future caregiver include:

  • High School Diploma or GED and two years of experience in a customer facing role
  • ORanAssociate's Degreeand one year of experience
  • ORaBachelor's Degree
  • Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year
  • Basic PC software application knowledge and ability to use multiple data systems
  • Excellent communication, organizational and interpersonal skills

Physical Requirements:

  • Dexterity sufficient to operate a PC and other office equipment.
  • Requires extended periods of standing, walking or sitting.
  • Good visual acuity through normal or corrected vision.
  • Must be able to navigate various locations and function in a fast-paced, hectic environment.
  • Ability to lift and transport up to 25 pounds.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $15.75

Maximum hourly: $21.65

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).


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