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Patient Access Management Jobs in Ohio (NOW HIRING)

Patient Access Manager Location: Boardman, OH (Southwoods Executive Centre) Schedule: Full-Time, ... Administrative Management: Keep workflows up-to-date with evolving healthcare regulations; oversee ...

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Patient Access Management information

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$11

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How much do patient access management jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for patient access management in Ohio is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.10 per hour, depending on experience, location, and employer.

What is patient access management?

Patient Access Management refers to the processes and personnel responsible for facilitating patient entry into a healthcare facility. This role typically includes scheduling appointments, verifying insurance, handling patient registration, and ensuring accurate data collection. Effective patient access management streamlines administrative tasks, improves patient experiences, and helps healthcare organizations maintain compliance and optimize revenue cycles. Professionals in this field often serve as the first point of contact for patients, making strong communication and organizational skills essential.

What are some common challenges faced in patient access management, and how can they be addressed?

In Patient Access Management, a frequent challenge is balancing efficient patient intake with ensuring accuracy in registration and insurance verification. Mistakes in these areas can lead to billing delays or denied claims, impacting patient satisfaction and revenue cycle performance. To address these challenges, many teams use robust training programs and leverage technology solutions like electronic health records and insurance eligibility tools. Collaboration with clinical, billing, and IT departments is essential to streamline workflows and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a patient access manager, and why are they important?

To thrive as a Patient Access Manager, you need expertise in healthcare administration, patient registration processes, and insurance verification, usually supported by a bachelor’s degree in healthcare or business management. Familiarity with hospital information systems (HIS), electronic health records (EHR), and revenue cycle management software is typically required. Exceptional leadership, problem-solving abilities, and interpersonal communication are vital soft skills for managing teams and ensuring positive patient experiences. These competencies are crucial for streamlining patient intake, maximizing operational efficiency, and maintaining regulatory compliance in healthcare facilities.

What is the difference between Patient Access Management vs Patient Registration Specialist?

AspectPatient Access ManagementPatient Registration Specialist
CredentialsTypically requires high school diploma or equivalent; certifications like Certified Healthcare Access Associate (CHAA) are commonUsually requires high school diploma; certifications are less common
Work EnvironmentHospitals, clinics, healthcare facilities; involves coordinating patient flow and insurance verificationFront desk, reception areas; focuses on collecting patient information and initial data entry
Primary ResponsibilitiesManaging patient access, insurance pre-authorizations, scheduling, and financial clearanceGathering patient information, verifying identity, and completing registration forms

Patient Access Management and Patient Registration Specialist roles overlap in patient data collection but differ in scope. Patient Access Management involves broader responsibilities like insurance verification and financial clearance, while Patient Registration Specialists focus on initial data entry. Both roles are essential in healthcare settings to ensure smooth patient flow and accurate records.

Is patient access management a good career?

Patient access management is a vital healthcare role that involves coordinating patient registration, insurance verification, and scheduling. It offers opportunities for career growth, requires strong communication skills, and often involves working in hospital or clinic environments with certifications like CPC or CPAM. The role can provide stable employment and a pathway into healthcare administration.

What does a patient access management do?

A patient access management professional is responsible for coordinating patient registration, verifying insurance, and scheduling appointments to ensure smooth entry into healthcare facilities. They often use electronic health record (EHR) systems and must have strong communication and organizational skills. Their role helps facilitate efficient patient flow and accurate billing processes.

What cities in Ohio are hiring for Patient Access Management jobs?

Cities in Ohio with the most Patient Access Management job openings:

Infographic showing various Patient Access Management job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $37,663 per year, or $18.1 per hour.

Full-time

Posted 2 days ago

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Southwoods Health rating

6.3

Company rating: 6.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Patient Access Manager
Location: Boardman, OH (Southwoods Executive Centre)
Schedule: Full-Time, Monday – Friday (Dayshift | In-Office)
Apply Online: Southwoods Health Careers
About Southwoods Health
At Southwoods Health, it's not just about the treatment, but how you're treated. As a premier, locally owned regional healthcare system in the Mahoning Valley, we pride ourselves on delivering a patient-first experience. We are seeking an operational leader who shares this philosophy to join our business office team.
Position Overview
The Patient Access Manager provides vital strategic direction, leadership, and operational management for the Registration, Financial Clearance, and Authorization teams across Southwoods Health—including The Surgical Hospital at Southwoods and Triad Health Services.
In this role, you will design efficient workflows, establish performance benchmarks, and foster a culture of accountability and service excellence. You will ensure all front-end revenue cycle activities comply seamlessly with organizational policies, payer requirements, and federal/state regulations.
Key Responsibilities
  • Operational Excellence: Establish measurable productivity metrics and goals for registration and financial clearance sub-functions; partner with team supervisors to achieve and sustain top-tier results.
  • Team Leadership amp; Mentorship: Manage, mentor, and build a high-performing revenue cycle team, focusing on high engagement, training, professional
  • retention, and employee satisfaction.
  • Continuous Improvement: Lead continuous optimization initiatives by implementing strong internal managerial controls and leveraging modern technology across workflows.
  • Financial Stewardship: Support the financial viability of Southwoods Health by driving patient financial engagement initiatives and ensuring clean front-end data to optimize reimbursement outcomes.
  • Provider amp; Partner Collaboration: Cultivate strong collaborative relationships with physicians, clinical service line managers, and office personnel; provide ongoing education regarding regulatory changes in patient access.
  • Administrative Management: Keep workflows up-to-date with evolving healthcare regulations; oversee daily staff scheduling, payroll approvals, time-off requests, and overtime tracking.
Qualifications amp; Requirements
  • Education amp; Experience: Bachelor’s Degree in Business Administration, Healthcare Management, or a related field OR 5+ years of progressive experience in patient access/revenue cycle management.
  • Certification: Certified Revenue Cycle Representative (CRCR) designation is highly preferred.
  • Leadership Style: A results-driven leader with proven healthcare management experience and the ability to maintain a poised, professional demeanor at all times.
  • Core Skills: Outstanding written and verbal communication, sharp prioritization instincts, and expert time-management skills.
Why Join Southwoods?
  • Stable, predictable Monday through Friday daylight schedule.
  • Work out of the beautiful Southwoods Executive Centre in Boardman.
  • Be part of an award-winning, growing healthcare network that prioritizes community and employee appreciation.
Join a team where your leadership directly impacts how our community is treated. Apply today!
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