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Remote Patient Account Representative Jobs in Ohio

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Remote Patient Account Representative information

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How much do remote patient account representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote patient account representative in Ohio is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.73 per hour, depending on experience, location, and employer.

How to become a remote patient account representative?

To become a remote patient account representative, candidates typically need a high school diploma or equivalent, along with experience in medical billing, coding, or customer service. Familiarity with billing software and strong communication skills are important, and some employers may prefer certification such as Certified Patient Account Technician (CPAT). Training is often provided by employers, and the role usually requires the ability to work independently in a home office environment.

What is a remote patient account representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a remote patient account representative?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by remote patient account representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

What are popular job titles related to Remote Patient Account Representative jobs in Ohio? For Remote Patient Account Representative jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Patient Account Representative jobs in Ohio look for? The top searched job categories for Remote Patient Account Representative jobs in Ohio are:
What cities in Ohio are hiring for Remote Patient Account Representative jobs? Cities in Ohio with the most Remote Patient Account Representative job openings:
Remote Patient Account Representative jobs near you
Infographic showing various Remote Patient Account Representative job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,353 per year, or $20.4 per hour.

EDI Account Representative

Quadax, Inc.

Middleburg Heights, OH • On-site, Remote

Full-time

Re-posted 10 hours ago

Quadax rating

7.0

Company rating: 7.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

194th of 242 rated software companies

Job description

Company Description
With deep industry expertise and technology delivered through person-to-person contact, only Quadax gives RCS professionals the freedom to consistently add value to their company.
Job Description
The Account Representative will aid the EDI Client Experience department in researching and maintaining the flow of client concerns efficiently. The Internal Support Account Representative's main priority would be to review and assist in resolving the Help Desk work queues of Account Reps known to be out of the office. The Internal Support Account Representative would remain in the office and serve as a back-up to various levels of EDI Client Experience (as assigned by management) while helping to keep the department organized.
The EDI Internal Support Account Representative has an array of responsibilities and, therefore, should be comfortable with a fast-paced work day that often includes: multi-tasking, prioritizing, training, remaining organized, problem solving with attention to detail, and the ability to keep calm with a positive attitude while working independently, with clients, and/or as a team.
Responsibilities:
  • Review and assist the work queues of Account Reps known to be out of the office while onsite at clients.
  • Serve as an overall lifeline for the entire Client Experience team. Because of this, punctuality is a must. It is important to be on time for work (8:00 am - 5:00 pm EST), meetings, and following through on a commitment.
  • Contact & approve or reject new Quadax Portal login requests appropriately and timely.
  • Provide backup support to cover phones for the Client Support Center (CSC) as needed.
  • Conduct new Xpeditor Hosted remote installs (including any additional add-on products purchased at the time of the new Xpeditor sale).
  • Document and summarize all training activity within an Account Management Activity Report (AMAR), and then submit the report through SharePoint within 24-48 business hours after the remote/phone install has been completed.
  • Create & submit a weekly reporting.
  • Assist in researching and creating training material for the EDI Client Experience team (as assigned) and provide a training session based upon their findings.
  • Contribute to the maintenance and upkeep of the EDI Document Library by reviewing reference material and suggestions for updates, applying updates as approved, and then posting these documents within the Library.
  • Attend not only their own weekly team meetings, but also their assigned teams' meeting, general Client Experience EDI meetings.
  • Serve as a mentor to newly hired Client Experience employees and/or CSC Reps as called upon (which is often a fun and very rewarding experience).
  • Other duties as assigned.

Qualifications
  • Bachelor's degree and/or experience in the healthcare industry revenue cycle preferred
  • EDI experience mandatory.
  • Knowledge of EDI resources and applications.
  • Ability to assist with client software training.
  • Ability to establish priorities, proceed with objectives, and work independently
  • Excellent written and verbal communication skills which would include client training either on site or by phone.
  • Strong attention to detail & organization.
  • Proficient with Microsoft Word, Excel, PowerPoint and Outlook

Additional Information
Requirements:
Physical Demands: General office demands including sitting and/or standing for long periods of time. Dexterity with general office equipment including but not limited to keyboard, mouse, and calculator. Ability to lift up to 25 pounds.
Ability to handle stress in a fast-paced environment with multiple priorities and deadlines while adapting to a changing atmosphere. The employee will be expected to maintain confidentiality, adapt to business needs, make judgement decisions, grasp new ideas, and communicate with department managers, as well as with various employees and clients at all levels.

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