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Remote Patient Account Representative Jobs (NOW HIRING)

Addison Group

Patient Account Representative

Frisco, TX · Remote

$18 - $20/hr

Medical Collector (Patient Accounts Representative) - Remote Pay: $18 -$20 per hour Job Type: Direct Hire Location: Fully Remote (Must reside in an approved state) Schedule: Flexible Scheduling ...

Conifer Health Solutions

Patient Account Representative

$15.80 - $23.70/hr

JOB SUMMARY The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner. This candidate should have a solid understanding of the Revenue ...

Geode Health

Patient Account Representative

$20 - $22/hr

Reporting to the Patient Accounts Team Lead, the Patient Account Representative is responsible for resolving inbound patient inquiries related to billing in a multi-channel Contact Center Environment.

Med-Metrix

Patient Account Representative - Remote

Red Bank, NJ · On-site +1

$18.50 - $24.25/hr

Job Purpose The Patient Account Representative is responsible for collections, account follow up, billing allowance posting for the accounts assigned to them. Duties and Responsibilities * Follow-up ...

ScionHealth

Patient Account Rep II (Remote)

Lewiston, ID · On-site +1

$18 - $23.75/hr

Job Summary The Patient Account Representative II supports the revenue cycle functions of hospital and/or physician practices through advanced responsibilities in billing, collections, cash posting ...

Ridgeview

Patient Account Rep

Waconia, MN · On-site +1

$18.50 - $24.50/hr

Assures payments are posted accurately and timely to patient accounts. * Answers inquiries regarding insurance and/or billing concerns and follow-up with peer source when needed. * Completes ...

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How much do remote patient account representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a remote patient account representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a remote patient account representative?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by remote patient account representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

How to become a remote patient account representative?

To become a remote patient account representative, candidates typically need a high school diploma or equivalent, along with experience in medical billing, coding, or customer service. Familiarity with billing software and strong communication skills are important, and some employers may prefer certification such as Certified Patient Account Representative (CPAR). Training is often provided by employers, and the role usually requires attention to detail and the ability to work independently in a remote setting.
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Remote Patient Account Representative jobs near you
Infographic showing various Remote Patient Account Representative job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.

Patient Account Representative

Frisco, TX • Remote

Addison Group
See more jobs at Addison Groupexternal

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

Position: Medical Collector (Patient Accounts Representative) – Remote

Pay: $18 –$20 per hour

Job Type: Direct Hire

Location: Fully Remote (Must reside in an approved state)

Schedule: Flexible Scheduling Available

Benefits: This position is eligible for Medical, Dental, Vision and 401K.

About the Opportunity

Addison Group is partnering with a growing healthcare organization to hire several Medical Collectors / Patient Account Representatives. If you have experience working insurance denials, reading EOBs, and navigating payer follow-up, this is an excellent opportunity to join a stable team offering flexibility, incentive programs, and long-term career growth.

We're seeking professionals who are comfortable working independently in a remote environment while managing a high-volume insurance follow-up workload.

What You'll Do

  • Manage insurance follow-up for commercial and government payer claims.
  • Research and resolve denied, delayed, and underpaid claims.
  • Work appeals and identify resolution opportunities for reimbursement issues.
  • Review and interpret Explanation of Benefits (EOBs).
  • Research denials related to authorization, credentialing, timely filing, eligibility, and other payer requirements.
  • Contact insurance companies via phone, payer portals, and email to resolve outstanding claims.
  • Handle patient account inquiries and assist with billing-related questions.
  • Work assigned accounts and maintain productivity goals while ensuring accuracy.
  • Assist with credit balance resolution as needed (training provided).

Qualifications

Required:

  • Minimum 2 years of medical collections, insurance follow-up, or accounts receivable experience (some flexibility for strong candidates).
  • Experience working insurance denials and appeals.
  • Strong understanding of EOBs and payer reimbursement processes.
  • Comfortable communicating with payers and patients by phone.
  • Strong computer and data entry skills.
  • Ability to work independently in a remote setting.

Preferred:

  • Experience with HCFA claims.
  • Commercial and government payer experience.
  • Therapy, rehabilitation, or outpatient healthcare collections experience.
  • Familiarity with Raintree or other healthcare billing systems.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.