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Remote Patient Account Representative Jobs (NOW HIRING)

RSi

Remote Patient Account Representative

$15 - $18/hr

Patient Account Representative Pay Range: $15.00 - $18.00 per hour| Schedule: Mon-Fri 8am-5pm/ 9am-6pm/ 10am-7pm (All Eastern Standard Times) | Location: Fully Remote Work Where Excellence is ...

HOPCo

Patient Account Representative

Phoenix, AZ · On-site +1

$17.25 - $22.75/hr

Adheres to Business Office Patient Account Representative Occupancy rate standards for incoming patient phone calls. * Provides patients with estimated fee quotes and can explain insurance terms and ...

Mountain Region Support

$18.42 - $31.25/hr

Join our team as an Patient Account Representative. In this role as a Patient Account Rep II, you ... Many of our centralized teams offer a remote work option which supports a healthy work-life balance ...

RSi

Bilingual Patient Account Representative

$16 - $19/hr

Bilingual Patient Account Representative Pay Range: $16.00 - $19.00 per hour| Schedule: Mon-Fri 8am ... Fully remote position with a stable Monday-Friday schedule. * Collaborative, performance-driven ...

Med-Metrix

Patient Account Representative - Remote

Red Bank, NJ · On-site +1

$18.50 - $24.25/hr

Job Purpose The Patient Account Representative is responsible for collections, account follow up, billing allowance posting for the accounts assigned to them. Duties and Responsibilities * Follow-up ...

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How much do remote patient account representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is a Remote Patient Account Representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a Remote Patient Account Representative, and why are they important?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by Remote Patient Account Representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

More about Remote Patient Account Representative jobs
What cities are hiring for Remote Patient Account Representative jobs? Cities with the most Remote Patient Account Representative job openings:
What are the most commonly searched types of Patient Account Representative jobs? The most popular types of Patient Account Representative jobs are:
What states have the most Remote Patient Account Representative jobs? States with the most job openings for Remote Patient Account Representative jobs include:
What job categories do people searching Remote Patient Account Representative jobs look for? The top searched job categories for Remote Patient Account Representative jobs are:
Remote Patient Account Representative jobs near you
Infographic showing various Remote Patient Account Representative job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Remote Patient Account Representative

Remote Patient Account Representative

RSi

Remote

$15 - $18/hr

Full-time

Medical

Re-posted 26 days ago

Job description

Join a USA Today Top 100 Workplace amp; Best in KLAS Team!

Patient Account Representative

Pay Range: $15.00 - $18.00 per hour| Schedule: Mon-Fri 8am-5pm/ 9am-6pm/ 10am-7pm (All Eastern Standard Times) | Location: Fully Remote

Work Where Excellence is Recognized
At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers—and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.
Your Role: Essential, Rewarding, Impactful
As a member of our Early Out Department, the Remote Patient Account Representative is responsible for resolution and collection of outstanding patient account balances for healthcare providers while maintaining superior customer service and professionalism. We take pride is helping healthcare consumers resolve their accounts with the providers we serve
What You'll Do:
  • Service each interaction with the quality and integrity standards of Receivable Solutions and our healthcare provider clients.
  • Maintains acceptable levels of productivity.
  • Understands and effectively utilizes assigned client software systems.
  • Makes and receives consecutive calls in a call center environment.
  • Documents all activity, maintains / organizes unit, and responds to all communication and/ or verbal inquiries from all relevant parties.
  • Handles inbound and outbound telephone calls to patients with the goal of collecting payments in full or arranging a payment plan, while resolving all patient questions or concerns within the acceptable standards of assigned creditor clients.
  • Models appropriate behavior in the handling of difficult interactions or accounts.
  • Operates within the guidelines of the Fair Debt Collection Practices Act (FDCPA), Health Insurance Portability and Accountability Act (HIPAA), and any other applicable Federal, state, and local laws and company policies and procedures.
  • Adheres to applicable policies, hospital/physician billing/departmental practices, and 3rd party requirements.
  • Performs other related duties as assigned.
What We're Looking For:
  • Excellent verbal and written communication skills.
  • Ability to handle and maintain confidential information.
  • Strong work ethic
  • High School Diploma or GED required.
  • 1+ years of call center experience
  • 1+ years of experience with accounts receivable, healthcare billing and collections, preferred.
Why You'll Love RSi:
  • Competitive pay with ample opportunities for professional growth.
  • Fully remote position with a stable Monday–Friday schedule.
  • Collaborative, performance-driven environment with expert leadership.
  • Mission-driven work supporting essential healthcare services.
  • Recognition as a nationally respected leader in healthcare revenue management.
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
What to Expect When You Apply:
Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence.
We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow.
Ready to be part of something special? Apply now and join our team!

Apply