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Remote Patient Account Representative Jobs in Minnesota

Ridgeview

Patient Account Rep

Waconia, MN · On-site +1

$18.50 - $24.50/hr

Assures payments are posted accurately and timely to patient accounts. * Answers inquiries regarding insurance and/or billing concerns and follow-up with peer source when needed. * Completes ...

Essentia Health

Patient Access Representative

Duluth, MN · On-site +1

$17.80 - $26.28/hr

This position serves as liaisons between patients and Virtual Patient Registration Representatives ... FTE: 1 Possible Remote/Hybrid Option: Shift Rotation: Day/Eve/Night Rotation (United States of ...

Essentia Health

Patient Access Representative

Duluth, MN · On-site

$17.80 - $26.28/hr

This position serves as liaisons between patients and Virtual Patient Registration Representatives ... FTE: 1 Possible Remote/Hybrid Option: Shift Rotation: Day/Eve Rotation (United States of America ...

InsuraTec

Sales Representative (Remote)

Rosemount, MN · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

InsuraTec

Sales Representative (Remote)

Victoria, MN · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

InsuraTec

Sales Representative (Remote)

Chaska, MN · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

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Remote Patient Account Representative information

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How much do remote patient account representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote patient account representative in Minnesota is $20.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.36 per hour, depending on experience, location, and employer.

What is a remote patient account representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a remote patient account representative?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by remote patient account representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

How to become a remote patient account representative?

To become a remote patient account representative, candidates typically need a high school diploma or equivalent, along with experience in medical billing, coding, or customer service. Familiarity with billing software and strong communication skills are important, and some employers may prefer certification such as Certified Patient Account Representative (CPAR). Training is often provided by employers, and the role usually requires attention to detail and the ability to work independently in a remote setting.

What are popular job titles related to Remote Patient Account Representative jobs in Minnesota?

For Remote Patient Account Representative jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Patient Account Representative jobs in Minnesota look for?

The top searched job categories for Remote Patient Account Representative jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Patient Account Representative jobs?

Cities in Minnesota with the most Remote Patient Account Representative job openings:

Remote Patient Account Representative jobs near you
Infographic showing various Remote Patient Account Representative job openings in Minnesota as of August 2026, with employment types broken down into 3% As Needed, 70% Full Time, 20% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,632 per year, or $21 per hour.

Patient Account Representative

Gillette Children's Specialty Healthcare

Saint Paul, MN • On-site, Remote

$20.58 - $30.87/hr

Full-time

Medical, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Key responsibilities

  • Resolve front end claim edits to ensure accurate and timely submission of claims to third party payors.

  • Follow up on outstanding patient accounts to clarify reasons for delays or delinquencies and resolve technical denials.

  • Perform basic maintenance of patient accounts and assess outstanding balances to determine appropriate payment collection actions.

Gillette Children's rating

9.3

Company rating: 9.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

4th of 1,065 rated hospitals

Job description

1.0 FTE (40 hrs/wk); Monday - Friday, business hours. This position requires initial on-site training at the 455 Phalen location in St. Paul, and then will transition to a remote working role. However, the selected candidate must reside in Minnesota or Wisconsin and have the ability to work onsite in St. Paul, MN as needed.
Purpose of Position:
This position provides support for recovering back-end revenue by ensuring timely and accurate processing of patient accounts to both third party payors and patients/guarantors. Promotes and maintains professional and positive patient and family experience as the last impression of the organization.
  • Claims Processing: Responsible for resolving front end claim edits to ensure accurate and timely clean claim submission to third party payors for adjudication.
  • Account Follow-Up: Follows up on outstanding patient accounts to clarify reason or delayed and/or delinquent processing and resolving technical denials to ensure accurate and timely processing in order to reconcile outstanding balances.

Additional responsibilities are defined as those specific duties relating to the various revenue cycle functions as assigned by the Revenue Cycle Practice Manager, Team Goals, and Organizational job performance standards.
Compensation & Benefits:
The hourly wage for this opportunity is $21.88/hour to $30.87/hour, with a median wage of $25.74/hour. Pay is dependent on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package that includes a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits for 0.5 FTE and above.
Core Responsibilities and Duties:
Claims Processing
  • Knowledge of commercial and government payor regulatory requirements, timely filing guidelines and payment methodology
  • Knowledge of claim forms - UB04, HCFA 1500, etc.
  • Ability to research and resolve claim edits to release clean and timely claims for processing
  • Provides feedback to analysts and/or leader when barriers arise in resolving claim edits preventing claims to release
  • Meets and maintains quality and productivity metrics as well as Gillette CARES values as set by the department

Account Follow-Up
  • Knowledge of and ability to accurately read EOB's
  • Knowledge of CARC/RARC codes
  • Demonstrates understanding and ability to apply patient account policies and procedures
  • Follow up on claims submitted to payors for adjudication to ensure claim has been received and in process for payment or denial within 30-45 days of claim submission
  • Follow up on delinquent accounts after 30 days of no response with payors by calling and/or utilizing payor portals for clarification on delays
  • Files corrected claims when necessary using correct bill types/submission codes
  • Works with peers and analysts as necessary to resolve claim issues
  • Works with analysts and other departments to file claim appeals
  • Processes hospital receivables in a timely and accurate manner
  • Performs basic maintenance of patient accounts in EMR system as necessary
  • Assessment of outstanding balances for assigned accounts to determine proper course of action for obtaining payment and reconciling balance.
  • Meets and maintains quality and productivity metrics as well as Gillette CARES values as set by the department

Technology, Policies and Procedures
  • Demonstrates competency in organizational systems including: Cerner Revenue Cycle, Change Healthcare, eDOCS, online resources and other relevant technology
  • Adheres to all organization and department policies, guidelines, and workflows to eliminate errors in practice
  • Adheres to organization and department attendance policy
  • Independently completes annual training as assigned
  • Completes self-assessment timely and with contributing comments
  • Completes 80% of peer feedback for direct peers

Qualifications:
Required:
  • High School Diploma/ GED
  • 1-3 years' experience in customer service, administrative or healthcare setting

Preferred:
  • Advanced education (Associate or Bachelors)
  • 2+ years of medical billing or coding experience that includes exposure to payor
  • DME Billing Experience

Knowledge, Skills and Abilities:
  • Knowledge & understanding of medical terminology
  • Knowledge & understanding of commercial insurance carriers and standard insurance forms
  • Strong computer aptitude including knowledge of Microsoft Office (Word, Excel, Outlook)
  • Demonstrated strength in customer service, organization, attention to detail and the ability to work independently
  • Demonstrated ability to work and problem solve in a collaborative manner within the department and organization
  • Demonstrated ability to multi-task and respond quickly/reprioritize changing needs

At Gillette Children's, we foster a culture where every team member feels a sense of belonging and purpose. We are dedicated to building an environment where all feel welcomed, respected, and supported. Our values are embedded at the heart of our culture. We act first from love, embrace the bigger picture, and work side-by-side with our patients, families, and colleagues to help every child create their own story. Together, we work to ensure patients of all backgrounds and abilities reach their full potential.
Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws.
Gillette Children's is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses.
To learn more about working at Gillette Children's, please visit https://www.gillettechildrens.org/careers.
Gillette Children's participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit https://www.e-verify.gov/ for further details regarding e-verify.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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