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Senior Patient Account Representative Jobs (NOW HIRING)

Northwell

Senior Patient Account Representative

Melville, NY · On-site +1

$20.25 - $27.50/hr

Preferred Skills and Experience: • Revenue Cycle and Patient Accounting experience • Underpayment and payment variance analysis • Insurance claim adjudication knowledge • Commercial and ...

Medix

Patient Account Representative

San Antonio, TX · On-site

$20 - $23/hr

Are you ready for your next career adventure as a Patient Account Representative? We are currently hiring immediately! We are dedicated and devoted to consistently improving the culture of our team ...

St. Joseph's Medical Center

Patient Account Rep

Yonkers, NY · On-site

$18.50 - $24.50/hr

The Patient Account Rep reviews bills to ensure that demographic information and charges concur with that of the patient and procedures performed. Verifies insurance information and processes claims ...

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How much do senior patient account representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for senior patient account representative in the United States is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.72 per hour, depending on experience, location, and employer.

What does a senior patient account representative do?

A Senior Patient Account Representative is responsible for managing patient billing accounts, processing payments, resolving billing issues, and communicating with patients and insurance companies regarding outstanding balances. They often handle complex cases, mentor junior staff, and ensure compliance with healthcare regulations. Their goal is to maintain accurate financial records while providing excellent customer service to patients throughout the billing process.

What are the key skills and qualifications needed to thrive as a senior patient account representative?

To thrive as a Senior Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and patient account management, often backed by experience in healthcare finance or a related associate degree. Familiarity with billing software, electronic health record (EHR) systems, and regulatory compliance such as HIPAA is crucial. Strong communication, problem-solving, and attention to detail help you effectively resolve account issues and provide excellent customer service. These skills ensure accurate processing of patient accounts, timely reimbursements, and a positive financial experience for both patients and healthcare providers.

What are some common challenges senior patient account representatives face when handling complex billing issues?

Senior Patient Account Representatives often encounter challenges such as resolving discrepancies in patient accounts, navigating insurance denials, and communicating complex billing information to patients and providers. These situations require strong problem-solving skills, attention to detail, and the ability to remain calm and empathetic while addressing patient concerns. Collaborating closely with other departments, such as medical coding and insurance verification teams, is essential to ensure accurate and timely account resolution.

What is the difference between Senior Patient Account Representative vs Patient Account Representative?

AspectSenior Patient Account RepresentativePatient Account Representative
CredentialsHigh school diploma or equivalent; experience in billing and coding; sometimes certifications like CPC or CPARHigh school diploma or equivalent; basic knowledge of billing and insurance processes
Work EnvironmentHospitals, clinics, healthcare billing offices; more complex casesSimilar settings; handling routine billing and patient inquiries
ResponsibilitiesOverseeing complex accounts, mentoring staff, resolving escalated issuesProcessing payments, verifying insurance, answering patient questions

The Senior Patient Account Representative typically handles more complex billing issues, supervises junior staff, and requires more experience or certifications. The Patient Account Representative focuses on routine billing tasks and patient interactions. Both roles are essential in healthcare revenue cycle management, but the senior position involves greater responsibility and expertise.

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Cities with the most Senior Patient Account Representative job openings:

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Senior Patient Account Representative jobs near you
Infographic showing various Senior Patient Account Representative job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 73% Full Time, 16% Part Time, and 8% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $51,999 per year, or $25 per hour.

Senior Patient Account Representative

Tulsa, OK • On-site

The University of Oklahoma
Education • 5 - 10K employees

8.1

Company rating: 8.1 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

169th of 627 rated colleges and universities

People enjoy working here

Good employer

Recommended by students

Learn more about The University of Oklahomaexternal

$17 - $18/hr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Senior Patient Account Representative
Job no: 493582
Work type: Clerical
Location: Tulsa
Categories: Health/Wellness Services
Pay Range: Targeted hourly pay of $17 - $18, depending on experience.
Benefits Eligible: No
Work Schedule: Monday - Friday, 8:00 a.m. to 5:00 p.m.
Travel: Not required
For Best Consideration Date: 08/03/2026
Position Introduction:
OU Health Physicians in Tulsa offers a rewarding opportunity to join a Central Billing Office that plays a vital role in supporting a community based medical practice grounded in compassionate care and academic excellence. As part of the CBO team, you help ensure the financial health of the organization by managing accurate claims processing, coding services, patient billing support, payer communication, and revenue cycle optimization. Team members enjoy competitive benefits, including comprehensive health coverage, generous paid time off, retirement plans, and ongoing professional development. Working in the CBO allows you to make a meaningful impact behind the scenes supporting providers, improving patient experiences, and strengthening the practice's ability to deliver high quality care close to home. This role also contributes to the academic mission of OU Health Physicians by maintaining precise billing workflows and compliant documentation. Join a collaborative environment where patient centered operations, teamwork, and revenue cycle excellence come together to support both clinical care and medical education.
View full job description.
Required Education:
  • High School Diploma or GED
  • 24 months experience in Medical Billing, Medical Collections, and Medical Billing Systems (IDX or other billing system).

Required Certifications and Licenses:
None
Hiring Contingent Upon a Background Check: Yes
Advertised: 24 Jul 2026 Central Daylight Time
Applications close: 23 Oct 2026 Central Daylight Time
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About University of Oklahoma

Sourced by ZipRecruiter

The University of Oklahoma is a prominent educational institution positioned in Norman, Oklahoma, US. Established in 1890, the university stakes a claim within the higher education industry and has a storied history of excellence in academics and research. Serving over 20,000 students, the university offers a wide range of programs across fields such as arts and sciences, business, engineering, international studies, and more. Emphasizing a dedication to unlocking potential, OU's mission is to provide the best possible educational experience to students through excellence in teaching, research, and creative activity. Notably, the institution has made significant strides in research with a focus on areas such as cancer, aerospace, and energy among others.

Industry

Education

Company size

5,001 - 10,000 Employees

Headquarters location

Norman, OK, US

Year founded

1890

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