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Senior Patient Account Representative Jobs (NOW HIRING)

Addison Group

Patient Account Representative

Frisco, TX · On-site

$18 - $20/hr

Medical Collector (Patient Accounts Representative) - Remote Pay: $18 -$20 per hour Job Type: Direct Hire Location: Fully Remote (Must reside in an approved state) Schedule: Flexible Scheduling ...

MemorialCare

Patient Account Rep Senior

Fountain Valley, CA · On-site +1

$25.22 - $36.57/hr

Patient Account Rep Senior Location: Fountain Valley Department: MCSS Patient Accounting Status: Fulltime Shift: Days/Predominantly Remote (8hr shift) Pay Range: $25.22/hr - $36.57/hr Additional ...

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

New

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

New

Community Health Network

$17.50 - $23.25/hr

Make a Difference The Patient Account Representative is responsible for managing all aspects of accounts receivables to ensure maximum/timely reimbursement for services performed for hospital billing ...

CommonSpirit Health

Patient Account Rep

Omaha, NE · On-site

$16.25 - $21.25/hr

As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping. Every day you will meticulously ...

CHI Health Clinic

Patient Account Rep

Omaha, NE · On-site

$16.42 - $23.19/hr

Job Summary and Responsibilities As a Patient Account Representative, you will be responsible for preparing and processing superbill charges and payments, ensuring accurate financial record-keeping.

Survival Flight

Patient Account Representative

Chandler, AZ · On-site

$17.50 - $23/hr

We're looking for a detail-oriented Patient Account Representative who thrives in a fast-paced environment and enjoys solving complex billing challenges. If you have experience in medical accounts ...

New

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Senior Patient Account Representative information

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How much do senior patient account representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for senior patient account representative in the United States is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Senior Patient Account Representative vs Patient Account Representative?

AspectSenior Patient Account RepresentativePatient Account Representative
CredentialsHigh school diploma or equivalent; experience in billing and coding; sometimes certifications like CPC or CPARHigh school diploma or equivalent; basic knowledge of billing and insurance processes
Work EnvironmentHospitals, clinics, healthcare billing offices; more complex casesSimilar settings; handling routine billing and patient inquiries
ResponsibilitiesOverseeing complex accounts, mentoring staff, resolving escalated issuesProcessing payments, verifying insurance, answering patient questions

The Senior Patient Account Representative typically handles more complex billing issues, supervises junior staff, and requires more experience or certifications. The Patient Account Representative focuses on routine billing tasks and patient interactions. Both roles are essential in healthcare revenue cycle management, but the senior position involves greater responsibility and expertise.

What are the key skills and qualifications needed to thrive as a senior patient account representative?

To thrive as a Senior Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and patient account management, often backed by experience in healthcare finance or a related associate degree. Familiarity with billing software, electronic health record (EHR) systems, and regulatory compliance such as HIPAA is crucial. Strong communication, problem-solving, and attention to detail help you effectively resolve account issues and provide excellent customer service. These skills ensure accurate processing of patient accounts, timely reimbursements, and a positive financial experience for both patients and healthcare providers.

What does a senior patient account representative do?

A Senior Patient Account Representative is responsible for managing patient billing accounts, processing payments, resolving billing issues, and communicating with patients and insurance companies regarding outstanding balances. They often handle complex cases, mentor junior staff, and ensure compliance with healthcare regulations. Their goal is to maintain accurate financial records while providing excellent customer service to patients throughout the billing process.

What are some common challenges senior patient account representatives face when handling complex billing issues?

Senior Patient Account Representatives often encounter challenges such as resolving discrepancies in patient accounts, navigating insurance denials, and communicating complex billing information to patients and providers. These situations require strong problem-solving skills, attention to detail, and the ability to remain calm and empathetic while addressing patient concerns. Collaborating closely with other departments, such as medical coding and insurance verification teams, is essential to ensure accurate and timely account resolution.
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What are the most commonly searched types of Patient Account Representative jobs? The most popular types of Patient Account Representative jobs are:
Who are the top companies hiring for Senior Patient Account Representative jobs? The top employers for Senior Patient Account Representative jobs are:
What states have the most Senior Patient Account Representative jobs? States with the most job openings for Senior Patient Account Representative jobs include:
What are popular job titles related to Senior Patient Account Representative jobs? For Senior Patient Account Representative jobs, the most frequently searched job titles are:
Senior Patient Account Representative jobs near you
Infographic showing various Senior Patient Account Representative job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,999 per year, or $25 per hour.

Patient Account Representative

Addison Group

Frisco, TX • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

Position: Medical Collector (Patient Accounts Representative) - Remote
Pay: $18 -$20 per hour
Job Type: Direct Hire
Location: Fully Remote (Must reside in an approved state)
Schedule: Flexible Scheduling Available
Benefits: This position is eligible for Medical, Dental, Vision and 401K.
About the Opportunity
Addison Group is partnering with a growing healthcare organization to hire several Medical Collectors / Patient Account Representatives . If you have experience working insurance denials, reading EOBs, and navigating payer follow-up, this is an excellent opportunity to join a stable team offering flexibility, incentive programs, and long-term career growth.
We're seeking professionals who are comfortable working independently in a remote environment while managing a high-volume insurance follow-up workload.
What You'll Do
  • Manage insurance follow-up for commercial and government payer claims.
  • Research and resolve denied, delayed, and underpaid claims.
  • Work appeals and identify resolution opportunities for reimbursement issues.
  • Review and interpret Explanation of Benefits (EOBs).
  • Research denials related to authorization, credentialing, timely filing, eligibility, and other payer requirements.
  • Contact insurance companies via phone, payer portals, and email to resolve outstanding claims.
  • Handle patient account inquiries and assist with billing-related questions.
  • Work assigned accounts and maintain productivity goals while ensuring accuracy.
  • Assist with credit balance resolution as needed (training provided).

Qualifications
Required:
  • Minimum 2 years of medical collections, insurance follow-up, or accounts receivable experience (some flexibility for strong candidates).
  • Experience working insurance denials and appeals.
  • Strong understanding of EOBs and payer reimbursement processes.
  • Comfortable communicating with payers and patients by phone.
  • Strong computer and data entry skills.
  • Ability to work independently in a remote setting.

Preferred:
  • Experience with HCFA claims.
  • Commercial and government payer experience.
  • Therapy, rehabilitation, or outpatient healthcare collections experience.
  • Familiarity with Raintree or other healthcare billing systems.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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