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Senior Patient Account Representative Jobs (NOW HIRING)

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Patient Account Rep

Kaneohe, HI

$25/hr

Top Job Located in Kaneohe, HI Salary: $25/hr Express is seeking a Patient Account Rep in Honolulu - looking to start asap! Parking provided, pay is 25/hr. Monday-Friday, 8:30am-5pm. Work with a ...

St. Joseph's Medical Center

Patient Account Rep

Yonkers, NY · On-site

$18.50 - $24.50/hr

The Patient Account Rep reviews bills to ensure that demographic information and charges concur with that of the patient and procedures performed. Verifies insurance information and processes claims ...

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

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How much do senior patient account representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for senior patient account representative in the United States is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Senior Patient Account Representative vs Patient Account Representative?

AspectSenior Patient Account RepresentativePatient Account Representative
CredentialsHigh school diploma or equivalent; experience in billing and coding; sometimes certifications like CPC or CPARHigh school diploma or equivalent; basic knowledge of billing and insurance processes
Work EnvironmentHospitals, clinics, healthcare billing offices; more complex casesSimilar settings; handling routine billing and patient inquiries
ResponsibilitiesOverseeing complex accounts, mentoring staff, resolving escalated issuesProcessing payments, verifying insurance, answering patient questions

The Senior Patient Account Representative typically handles more complex billing issues, supervises junior staff, and requires more experience or certifications. The Patient Account Representative focuses on routine billing tasks and patient interactions. Both roles are essential in healthcare revenue cycle management, but the senior position involves greater responsibility and expertise.

What are the key skills and qualifications needed to thrive as a Senior Patient Account Representative, and why are they important?

To thrive as a Senior Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and patient account management, often backed by experience in healthcare finance or a related associate degree. Familiarity with billing software, electronic health record (EHR) systems, and regulatory compliance such as HIPAA is crucial. Strong communication, problem-solving, and attention to detail help you effectively resolve account issues and provide excellent customer service. These skills ensure accurate processing of patient accounts, timely reimbursements, and a positive financial experience for both patients and healthcare providers.

What does a Senior Patient Account Representative do?

A Senior Patient Account Representative is responsible for managing patient billing accounts, processing payments, resolving billing issues, and communicating with patients and insurance companies regarding outstanding balances. They often handle complex cases, mentor junior staff, and ensure compliance with healthcare regulations. Their goal is to maintain accurate financial records while providing excellent customer service to patients throughout the billing process.

What are some common challenges Senior Patient Account Representatives face when handling complex billing issues?

Senior Patient Account Representatives often encounter challenges such as resolving discrepancies in patient accounts, navigating insurance denials, and communicating complex billing information to patients and providers. These situations require strong problem-solving skills, attention to detail, and the ability to remain calm and empathetic while addressing patient concerns. Collaborating closely with other departments, such as medical coding and insurance verification teams, is essential to ensure accurate and timely account resolution.
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Senior Patient Account Representative jobs near you
Senior Patient Account Representative

Senior Patient Account Representative

Northwell

Lake Success, NY • On-site

$44K - $69K/yr

Other

Re-posted 11 days ago

Job description

Job Description

Monitors the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department policies and procedures.

Job Responsibility

  • Interfaces with physicians and administrators to ensure financial growth and stability; apprises physicians of new and revised procedures.
  • Monitors accuracy of fee structure and reimbursement payment schedules from third party payers, all cash payment deposits and refunds.
  • Acts as resource person for resolution of complex billing situations.
  • Guides billing/clerical staff regarding billing and office/clerical functions.
  • Coordinates clinical documentation requests to business office to ensure timely appeals.
  • Develops and implements policies and procedures to facilitate billing and maximize case collections.
  • Reviews and recommends improvements for financial management of each billing area.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

  • Associate's Degree required, or equivalent combination of education and related experience.
  • 3-5 years of relevant experience, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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