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Associate Patient Account Representative Jobs (NOW HIRING)

Express Employment

Patient Account Rep

Kaneohe, HI

$25/hr

Top Job Located in Kaneohe, HI Salary: $25/hr Express is seeking a Patient Account Rep in Honolulu - looking to start asap! Parking provided, pay is 25/hr. Monday-Friday, 8:30am-5pm. Work with a ...

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our ... In lieu of billing experience, the candidate may have an Associate Degree in health care billing, a ...

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our ... In lieu of billing experience, the candidate may have an Associate Degree in health care billing, a ...

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How much do associate patient account representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for associate patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What are some common challenges faced by Associate Patient Account Representatives and how can they be managed?

Associate Patient Account Representatives often encounter challenges such as managing high volumes of patient inquiries, navigating complex insurance policies, and resolving billing discrepancies. Staying organized and maintaining clear communication with patients and insurance providers are key to overcoming these obstacles. Many organizations offer training and support systems to help representatives develop effective problem-solving skills and stay updated on policy changes. Building strong relationships with other departments, such as medical billing and customer service, can also help streamline the resolution of account issues.

What is the difference between Associate Patient Account Representative vs Medical Billing Specialist?

AspectAssociate Patient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, verifying insurance, billing inquiriesProcessing insurance claims, coding, billing submissions

The Associate Patient Account Representative and Medical Billing Specialist roles share similar credentials and work environments, often collaborating within healthcare settings. While the representative focuses on managing patient accounts and addressing billing questions, the billing specialist primarily handles claim processing and coding. Both positions are essential for revenue cycle management and require knowledge of insurance procedures and healthcare billing practices.

What does a patient account associate do?

A patient account associate manages patient billing and account information, processes payments, verifies insurance coverage, and resolves billing discrepancies. They often use billing software and require attention to detail to ensure accurate financial records and timely reimbursement.

What healthcare jobs pay over $100k per year?

For an Associate Patient Account Representative, salaries over $100,000 are uncommon; higher-paying healthcare roles include medical directors, healthcare executives, anesthesiologists, and certain specialized surgeons. These positions typically require advanced education, certifications, and extensive experience. Salary levels vary based on location, employer, and individual qualifications.

What are the key skills and qualifications needed to thrive as an Associate Patient Account Representative, and why are they important?

To thrive as an Associate Patient Account Representative, you need a solid understanding of medical billing, insurance claims processing, and basic accounting principles, usually supported by a high school diploma or equivalent. Familiarity with billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations is often required. Strong attention to detail, problem-solving skills, and effective communication enhance your ability to resolve billing issues and interact with patients. These skills are crucial for ensuring accurate account management, timely payments, and positive patient experiences within healthcare organizations.

Is it hard to be a patient access representative?

Being a patient access representative can be moderately challenging as it requires strong communication skills, attention to detail, and knowledge of healthcare systems. The role involves managing patient information, verifying insurance, and coordinating appointments, often in a fast-paced environment. While training is provided, developing proficiency in electronic health records and insurance policies can take time.

What does an Associate Patient Account Representative do?

An Associate Patient Account Representative is responsible for managing and processing patient billing and payments in healthcare settings. They handle patient inquiries about bills, verify insurance coverage, resolve account discrepancies, and ensure accurate posting of payments. This role often requires strong communication skills, attention to detail, and knowledge of medical billing procedures. They also assist in following up on outstanding accounts and may coordinate with insurance companies or other departments to resolve billing issues.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level position in healthcare, providing experience with administrative tasks, patient interaction, and medical records management. It typically requires basic certification or training and offers opportunities to develop skills useful for advancing in healthcare careers.
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Associate Patient Account Representative jobs near you
Associate Patient Account Representative

Associate Patient Account Representative

Northwell Health

Lake Success, NY • On-site

$19 - $25.25/hr

Full-time

Posted 13 hours ago

Northwell Health rating

7.8

Company rating: 7.8 out of 10

Based on 560 frontline employees who took The Breakroom Quiz

133rd of 886 rated healthcare providers

Job description

Job Description

Performs billing, collections, third party reimbursements, computer data entry and retrieval.
Helps in posting charges to accounts.

Job Responsibility

1.Performs charge and payment entry; also ensures
accurate completion of coding for all assigned physician specialties.
2. Aids review of physician's coding and identify possible conflicts in rules.
3.Notifies physician when discrepancies are identified for correction.
4.Coordinates incoming mail with open queue charges to maintain queue status.
5.Reads and interprets insurance explanation of benefits; responds to insurance
payer edits, rejections, and denials; identifies cause of rejections and chooses
most appropriate methods to resolve them.
6.Creates detailed, well-versed typed letters to insurances and patients.
7.Creates effective appeal packages to submit to insurances.
8.Communicates in an effective professional manner when speaking with
insurances and patients.
9.Maintains organized files of incoming and completed work.
10.Performs related duties as required. All responsibilities noted here are
considered essential functions of the job under the Americans with Disabilities
Act. Duties not mentioned here, but considered related are not essential
functions.

Job Qualification

High School Diploma or equivalent required.
0-1 years of relevant experience, required.


*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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