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Associate Patient Account Representative Jobs (NOW HIRING)

Medix

Patient Account Representative

San Antonio, TX · Hybrid

$18 - $24/hr

Patient Account Representative - Schedule: Monday - Friday 8a-4:30p Patient Account Representative - Hybrid Schedule/Location: * 1st 30-60 days onsite for training M-F and then transition to 2 days ...

Cook Childrens

Patient Account Rep

Fort Worth, TX

$17.25 - $22.75/hr

Patient Account Representative The Patient Account Representative is responsible for performing internal medical record audits to ensure billing operations meet compliance with State and federal ...

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How much do associate patient account representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for associate patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Patient Account Representative, and why are they important?

To thrive as an Associate Patient Account Representative, you need a solid understanding of medical billing, insurance claims processing, and basic accounting principles, usually supported by a high school diploma or equivalent. Familiarity with billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations is often required. Strong attention to detail, problem-solving skills, and effective communication enhance your ability to resolve billing issues and interact with patients. These skills are crucial for ensuring accurate account management, timely payments, and positive patient experiences within healthcare organizations.

What are some common challenges faced by Associate Patient Account Representatives and how can they be managed?

Associate Patient Account Representatives often encounter challenges such as managing high volumes of patient inquiries, navigating complex insurance policies, and resolving billing discrepancies. Staying organized and maintaining clear communication with patients and insurance providers are key to overcoming these obstacles. Many organizations offer training and support systems to help representatives develop effective problem-solving skills and stay updated on policy changes. Building strong relationships with other departments, such as medical billing and customer service, can also help streamline the resolution of account issues.

What does an Associate Patient Account Representative do?

An Associate Patient Account Representative is responsible for managing and processing patient billing and payments in healthcare settings. They handle patient inquiries about bills, verify insurance coverage, resolve account discrepancies, and ensure accurate posting of payments. This role often requires strong communication skills, attention to detail, and knowledge of medical billing procedures. They also assist in following up on outstanding accounts and may coordinate with insurance companies or other departments to resolve billing issues.

What is the difference between Associate Patient Account Representative vs Medical Billing Specialist?

AspectAssociate Patient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, verifying insurance, billing inquiriesProcessing insurance claims, coding, billing submissions

The Associate Patient Account Representative and Medical Billing Specialist roles share similar credentials and work environments, often collaborating within healthcare settings. While the representative focuses on managing patient accounts and addressing billing questions, the billing specialist primarily handles claim processing and coding. Both positions are essential for revenue cycle management and require knowledge of insurance procedures and healthcare billing practices.

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What cities are hiring for Associate Patient Account Representative jobs? Cities with the most Associate Patient Account Representative job openings:
What are the most commonly searched types of Patient Account Representative jobs? The most popular types of Patient Account Representative jobs are:
What states have the most Associate Patient Account Representative jobs? States with the most job openings for Associate Patient Account Representative jobs include:
What job categories do people searching Associate Patient Account Representative jobs look for? The top searched job categories for Associate Patient Account Representative jobs are:
Associate Patient Account Representative jobs near you
Infographic showing various Associate Patient Account Representative job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Patient Account Representative

Patient Account Representative

Medix

San Antonio, TX • Hybrid

$18 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

We are seeking an experienced healthcare office professional to join a growing medical consulting firm as a Patient Account Representative. This is a hybrid position - a blend of remote and in-office work at their San Antonio, TX location.

Prior medical billing and accounts receivable experience is not required- the manager is open to considering candidates with good tenure from various office backgrounds and provides a great training program.

Are you ready for your next career adventure as a Patient Account Representative? We are currently hiring immediately! We are dedicated and devoted to consistently improving the culture of our team, and focus on finding the "right people '' - Not just the right resume!

What we provide to you as a full-time teammate:

We offer a competitive benefits package that is on par with most of the leading healthcare organizations, along with a 401K plan. Apply today if you are interested in getting your name in the mix!

Patient Account Representative - Schedule: Monday - Friday 8a-4:30p

Patient Account Representative - Hybrid Schedule/Location:

  • 1st 30-60 days onsite for training M-F and then transition to 2 days in-office, 3 days remote
  • Office address is located in San Antonio, TX

Patient Account Representative - Ideal Backgrounds:

  • Front Office, Insurance Verification, Eligibility, Scheduling, Prior Authorizations, Referrals, Patient Access, Registration, Billing, Coding, Payment Posting, Accounts Receivable
  • Full training provided - great opportunity for front office candidates to transition skills to the healthcare revenue cycle industry (no patient contact)!

Patient Account Representative - Day to Day:

  • Monitor and track claim statuses, identifying and resolving claim rejections or denials promptly.
  • Conduct regular follow-up with insurance companies to check on claim statuses and resolve outstanding issues.
  • Review and appeal denied claims as necessary, adhering to deadlines and requirements.
  • Maintain updated knowledge of insurance regulations, billing guidelines, and coding updates.
  • Collaborate with internal teams to address billing discrepancies and ensure compliance with payer requirements.
  • Generate and analyze reports related to billing and collections, identifying trends and areas for improvement.

Patient Account Representative - Pay & Benefits:

  • $19-24/hr based on experience
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Medix Staffing Solutions logo

About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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