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Associate Patient Account Representative Jobs (NOW HIRING)

Patient Account Representative

Holyoke, MA · On-site

$21.85 - $25.30/hr

The Patient Account Representative will play a key role in supporting patient financial services by ensuring timely and accurate processing of patient accounts, resolving billing discrepancies, and ...

Patient Account Representative - Schedule: Monday - Friday 8a-4:30p Patient Account Representative - Hybrid Schedule/Location: * 1st 30-60 days onsite for training M-F and then transition to 2 days ...

Patient Account Rep

Fort Worth, TX

$17.25 - $22.75/hr

Patient Account Representative The Patient Account Representative is responsible for performing internal medical record audits to ensure billing operations meet compliance with State and federal ...

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Associate Patient Account Representative information

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$28

How much do associate patient account representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for associate patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Patient Account Representative, and why are they important?

To thrive as an Associate Patient Account Representative, you need a solid understanding of medical billing, insurance claims processing, and basic accounting principles, usually supported by a high school diploma or equivalent. Familiarity with billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations is often required. Strong attention to detail, problem-solving skills, and effective communication enhance your ability to resolve billing issues and interact with patients. These skills are crucial for ensuring accurate account management, timely payments, and positive patient experiences within healthcare organizations.

What are some common challenges faced by Associate Patient Account Representatives and how can they be managed?

Associate Patient Account Representatives often encounter challenges such as managing high volumes of patient inquiries, navigating complex insurance policies, and resolving billing discrepancies. Staying organized and maintaining clear communication with patients and insurance providers are key to overcoming these obstacles. Many organizations offer training and support systems to help representatives develop effective problem-solving skills and stay updated on policy changes. Building strong relationships with other departments, such as medical billing and customer service, can also help streamline the resolution of account issues.

What does an Associate Patient Account Representative do?

An Associate Patient Account Representative is responsible for managing and processing patient billing and payments in healthcare settings. They handle patient inquiries about bills, verify insurance coverage, resolve account discrepancies, and ensure accurate posting of payments. This role often requires strong communication skills, attention to detail, and knowledge of medical billing procedures. They also assist in following up on outstanding accounts and may coordinate with insurance companies or other departments to resolve billing issues.

What is the difference between Associate Patient Account Representative vs Medical Billing Specialist?

AspectAssociate Patient Account RepresentativeMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, verifying insurance, billing inquiriesProcessing insurance claims, coding, billing submissions

The Associate Patient Account Representative and Medical Billing Specialist roles share similar credentials and work environments, often collaborating within healthcare settings. While the representative focuses on managing patient accounts and addressing billing questions, the billing specialist primarily handles claim processing and coding. Both positions are essential for revenue cycle management and require knowledge of insurance procedures and healthcare billing practices.

More about Associate Patient Account Representative jobs
What cities are hiring for Associate Patient Account Representative jobs? Cities with the most Associate Patient Account Representative job openings:
What are the most commonly searched types of Patient Account Representative jobs? The most popular types of Patient Account Representative jobs are:
What states have the most Associate Patient Account Representative jobs? States with the most job openings for Associate Patient Account Representative jobs include:
What job categories do people searching Associate Patient Account Representative jobs look for? The top searched job categories for Associate Patient Account Representative jobs are:
Infographic showing various Associate Patient Account Representative job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Associate Patient Account Representative

Associate Patient Account Representative

Northwell

Lake Success, NY

$19 - $25.25/hr

Full-time

Posted 11 days ago


Job description

Job Description

Performs billing, collections, third party reimbursements, computer data entry and retrieval.
Helps in posting charges to accounts.

Job Responsibility

1.Performs charge and payment entry; also ensures
accurate completion of coding for all assigned physician specialties.
2. Aids review of physician's coding and identify possible conflicts in rules.
3.Notifies physician when discrepancies are identified for correction.
4.Coordinates incoming mail with open queue charges to maintain queue status.
5.Reads and interprets insurance explanation of benefits; responds to insurance
payer edits, rejections, and denials; identifies cause of rejections and chooses
most appropriate methods to resolve them.
6.Creates detailed, well-versed typed letters to insurances and patients.
7.Creates effective appeal packages to submit to insurances.
8.Communicates in an effective professional manner when speaking with
insurances and patients.
9.Maintains organized files of incoming and completed work.
10.Performs related duties as required. All responsibilities noted here are
considered essential functions of the job under the Americans with Disabilities
Act. Duties not mentioned here, but considered related are not essential
functions.

Job Qualification

• High School Diploma or equivalent required.
• 0-1 years of relevant experience, required.


*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).