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Remote Patient Account Representative Jobs (NOW HIRING)

Surgery Partners

Patient Account Rep - Remote

Brentwood, TN · On-site +1

$17 - $22.50/hr

Remote GENERAL SUMMARY OF DUTIES : * Identify delinquent accounts, aging periods, and payment ... Evaluate patient financial status and establish payment plans as needed. * Predictable and reliable ...

Radiology Partners

Patient Account Rep I

$19 - $22/hr

General information Press space or enter keys to toggle section visibility Job Title Patient Account Rep I City Remote Work Location Type Remote State Remote Employment Type Full-time (30+ hrs/week) ...

radiology partners

Patient Account Rep I

$19 - $22/hr

Remote Work Location Type: Remote WHO WE ARE AND WHAT WE DO: Radiology Partners, through its ... POSITION SUMMARY: * Manage account follow-up and collections, including appeals and denial ...

Radiology Partners

Patient Account Rep I

$19 - $22/hr

POSITION SUMMARY: * Manage account follow-up and collections, including appeals and denial ... Flexible Remote Schedules * Nashville, TN preferred, not required * Generous PTO Plans and Paid ...

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How much do remote patient account representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Patient Account Representative, and why are they important?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by Remote Patient Account Representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is a Remote Patient Account Representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

More about Remote Patient Account Representative jobs
What cities are hiring for Remote Patient Account Representative jobs? Cities with the most Remote Patient Account Representative job openings:
What are the most commonly searched types of Patient Account Representative jobs? The most popular types of Patient Account Representative jobs are:
What states have the most Remote Patient Account Representative jobs? States with the most job openings for Remote Patient Account Representative jobs include:
What job categories do people searching Remote Patient Account Representative jobs look for? The top searched job categories for Remote Patient Account Representative jobs are:
Remote Patient Account Representative jobs near you
Infographic showing various Remote Patient Account Representative job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Patient Account Representative

Patient Account Representative

Credit Management Company

Pittsburgh, PA • Remote

$15.50 - $17.50/hr

Other

Posted 27 days ago

Job description

Description

Position Summary:

CMC is a full-service accounts receivables company that has been in business for over 50 years providing superior customer service to our clients. Due to our continued growth and success we have immediate openings for dynamic, motivated individuals to work remotely. Ideal candidate has a proven ability to be successful in a virtual environment. 


Required Experience:

2 years call center experience required.

2 years medical billing / insurance verification experience required. 

1 year successful remote experience required. 

Requirements

Job Duties:

Communicate with patients via telephone on an inbound and outbound dialing system.

Manage multiple accounts to resolve patient account balances.

Demonstrate superior customer service skills, patience and diligence with each account.

Provide consistent follow-up with patients and third-party insurance carriers.

Negotiate settlements and payment plans with patients under specific guidelines and collect and process payments on accounts.

Keep detailed records of all customer communications, payment plans, and amounts paid.

Use automated dialing technology.

Follow scripting specific to client requirements, state and federal laws. 

Navigate multiple databases and healthcare provider systems to obtain information regarding the medical treatment of patients. 

Navigate multiple payment portals to process immediate payments, establish recurring payments and follow specific scripting for PCI compliance. 

Navigate multiple insurance verification websites to verify patient eligibility. 

Responsible for educating patients on balances owed with detailed explanation.

Meet and/or exceed monthly financial goals.



Education:

High School Diploma or Equivalent required.


Knowledge and Skills:

Demonstrated skill in negotiating and resolving conflicts.

Ability to speak persuasively and listen critically.

Ability to multi-task, prioritize and meet tight deadlines, demonstrating a high level of attention to detail. 

Excellent customer service, problem solving, organizational and communication skills while being friendly and outgoing.

Possess excellent computer skills and the ability to succeed in a virtual, fast-paced environment. 

Ability to think critically and investigate to find resolutions for patients.

Must be reliable, responsible, goal oriented and flexible.

Must be able to pass pre-employment screening.

Bilingual proficiency in Spanish a plus.





Credit Management Company is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, ethnicity, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, age, veteran status, or any other characteristic protected by law. This applies to all recruitment, hiring, training, compensation, and promotion decisions for all job titles.

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