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Remote Patient Account Representative Jobs (NOW HIRING)

Radiology Partners

Patient Account Rep I

$18.50 - $24.25/hr

RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the ...

Fresenius Medical Care

PAR Collections

Plano, TX · On-site +1

$18.50 - $24.50/hr

Position is 100% Remote!!! * Competitive Salary ($18.50/hr.-$24.50/hr. Depending on Experience ... The Patient Account Representative - Collections provides administrative support to the collections ...

Fesenius Medical Care

PAR Collections

Plano, TX · Remote

$18.50 - $24.50/hr

Position is 100% Remote!!! * Competitive Salary ($18.50/hr.-$24.50/hr. Depending on Experience ... The Patient Account Representative - Collections provides administrative support to the collections ...

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How much do remote patient account representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote patient account representative in the United States is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Patient Account Representative, and why are they important?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by Remote Patient Account Representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is a Remote Patient Account Representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

More about Remote Patient Account Representative jobs
What cities are hiring for Remote Patient Account Representative jobs? Cities with the most Remote Patient Account Representative job openings:
What are the most commonly searched types of Patient Account Representative jobs? The most popular types of Patient Account Representative jobs are:
What states have the most Remote Patient Account Representative jobs? States with the most job openings for Remote Patient Account Representative jobs include:
What job categories do people searching Remote Patient Account Representative jobs look for? The top searched job categories for Remote Patient Account Representative jobs are:
Remote Patient Account Representative jobs near you
Infographic showing various Remote Patient Account Representative job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,549 per year, or $21.4 per hour.
Patient Account Representative Lead - Pre-Visit Services/Authorizations

Patient Account Representative Lead - Pre-Visit Services/Authorizations

OU Health

Remote

$18.50 - $24.25/hr

Full-time

Medical, Dental, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

OU Health rating

7.0

Company rating: 7.0 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

401st of 864 rated healthcare providers

Job description

Position Title:
Patient Account Representative Lead - Pre-Visit Services/Authorizations
Department:
Pre-visit Services
Job Description:
New to OU Health? Ask your recruiter about our competitive wages and total rewards package.
Remote Eligibility: Candidates must reside and work full-time in OK before their first day of employment.
SHIFT: M-F, Days. Will be required on-site as needed, at least monthly.
**The ideal candidate will have leadership experience, as they will be the subject-matter-expert for their small team when it comes to processing authorizations and referrals. Minimum of 3 years in authorizations is preferred.**
General Description: Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution. May reconcile daily IDX system receivables reports. May balance monthly transactions and provide summaries to faculty and department administration.
Essential Responsibilities:
Patient scheduling
Patient registration
  • Review patient admitting records and extracts relevant information
  • Records patient identification and demographic information in the computerized billing system
  • Contacts agency representatives to verify type and extent of coverage.

Charge entry
  • Performs preliminary review of source documents to determine that sufficient data are present for processing
  • Using alphanumeric keyboard, transcribes and/or verifies data from source documents to the medium used for entering data into the computer
  • Batch charges
  • Generate cash totals
  • Enter charges
  • Balances batches by comparing batch proofs to source documents and hash totals

Billing
  • Works with all areas of the organization in getting any necessary or requested documentation for patients, insurance carriers or other areas.
  • May interact with hospital patient accounting or records personnel to obtain patient demographic or other billing information
  • Operates hospital information system terminal to obtain patient demographic information, patient insurance information and status of approvals or denials
  • Completes processing of all inpatient and outpatient documents received on a daily basis
  • Assists in resolving department problems with IDX billing
  • Maintains records of charges, payments, third party charges, etc.

Collection
  • Answers patient's questions regarding statements, agency coverage, etc.
  • Handles correspondence regarding collection activity and records results
  • Identify patient accounts for collection action when accounts become delinquent or when unable to contact patient or responsible party
  • May receive patient payments and/or issue payment receipts

Coding
  • Record CPT codes on billing forms
  • Record ICD-9 codes on billing forms

Follow-up
  • Initiates contact with patients and/or third party carriers if there is a delay in responding to statements or claims
  • May process incoming and outgoing mail
  • May receive incoming telephone calls and resolve issues communicated
  • Records results of mail and telephone contacts on the computer billing system
  • Contacts insurance carriers regarding non-payment and/or improper payment of claims
  • Reviews denials
  • Interfaces with patients, physicians, and others regarding professional billing operations and funds

Payment posting
  • Post receipts to proper patient accounts
  • Posts denials
  • Compare batch proofs and source documents for accuracy

Reporting
  • Assists in reviewing and balancing IDX transaction reports for administration
  • Reconciles daily IDX receivables reports
  • Prepares billing statements from statistical data

Credit balance resolution
  • Review daily billing and accounts receivable credit balance reports
  • Prepare daily refund check requests
  • Prepare other daily credit balances other than refunds
  • Post refund checks to patient accounts
  • Mail refund checks with supporting documentation

Personnel Supervision.
  • Leads and trains employees.

General Responsibilities:
  • Performs other duties as assigned.

Minimum Requirements:
Education: High School Diploma or GED.
Experience: At least 5 years of experience in Medical Billing, Medical Collections, Medical Billing Systems (IDX or other billing system) required.
Licensure/Registrations/Certifications Required: None required.
Knowledge, Skills & Abilities:
  • Proven ability to manage a team of professionals and lead a departmental function
  • Excellent verbal and written communication skills
  • Proficient with the use of Microsoft Office tools

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Current OU Health Employees - Please click HERE to login.
OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

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About OU Health

Sourced by ZipRecruiter

OU Health is a leading company in the healthcare industry, based in Oklahoma City, OK, US. As the state's only comprehensive academic health system, OU Health provides a full spectrum of medical care, from world-class cancer treatments to life-saving emergency care. Founded with a mission to advance healthcare, medical education, and research across the state, the company has a solid reputation for clinical excellence and a patient-centered approach. Upholding its core values of compassion, integrity, and innovation, OU Health has remarkably made a significant contribution to medical research and education and raised the standard of care across a broad range of specialties.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US

Year founded

2020

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