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Sr Patient Account Representative Jobs (NOW HIRING)

Northwell

Senior Patient Account Representative

Melville, NY · On-site

$20.25 - $27.50/hr

Monitors the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department policies and procedures. Job ...

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How much do sr patient account representative jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for sr patient account representative in the United States is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sr Patient Account Representative, and why are they important?

To thrive as a Sr Patient Account Representative, you need in-depth knowledge of medical billing, insurance processes, and patient account management, often supported by experience in healthcare finance or a related field. Familiarity with healthcare billing software, revenue cycle management systems, and knowledge of HIPAA regulations are crucial. Strong communication, problem-solving, and customer service skills help resolve billing issues and ensure positive patient interactions. These skills are essential for accurate account management, timely payment collection, and maintaining patient satisfaction in a healthcare setting.

What are Sr Patient Account Representatives?

Sr Patient Account Representatives are experienced professionals who manage and resolve complex patient billing and account issues within a healthcare organization. They are responsible for ensuring accurate billing, processing payments, handling insurance claims, and addressing patient inquiries regarding their accounts. These representatives often act as a liaison between patients, healthcare providers, and insurance companies to resolve discrepancies and ensure timely payment. They also assist in training junior staff and maintaining compliance with healthcare regulations.

What is the difference between Sr Patient Account Representative vs Patient Account Representative?

AspectSr Patient Account RepresentativePatient Account Representative
CredentialsHigh school diploma, some roles may require certification in medical billing or codingHigh school diploma, medical billing certification optional
Work EnvironmentHospital, healthcare facility, or medical billing officeHospital, clinic, or healthcare provider's billing department
ResponsibilitiesHandling complex billing issues, supervising junior staff, ensuring complianceProcessing patient payments, verifying insurance, basic billing tasks

The main difference between a Sr Patient Account Representative and a Patient Account Representative lies in experience and responsibilities. The senior role typically involves handling more complex billing issues, supervising staff, and ensuring compliance, while the standard role focuses on routine billing and payment processing. Both roles are essential in healthcare revenue cycle management and share similar work environments and credentials.

What are some common challenges faced by a Sr Patient Account Representative, and how can they be addressed?

Sr Patient Account Representatives often encounter challenges such as managing complex billing issues, resolving insurance discrepancies, and communicating sensitive financial information to patients. Balancing accuracy and empathy is key, as you’ll need to explain statements and payment options in a clear, compassionate way. Staying up-to-date with evolving insurance policies and leveraging electronic health record systems can help streamline processes. Strong collaboration with clinical staff and the finance team is also essential for effectively addressing account concerns and ensuring a positive patient experience.
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Sr Patient Account Representative jobs near you
Infographic showing various Sr Patient Account Representative job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $51,999 per year, or $25 per hour.

Senior Patient Account Representative

Northwell

Lake Success, NY • On-site

$44K - $69K/yr

Other

Re-posted 19 days ago

Job description

Job Description

Monitors the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department policies and procedures.

Job Responsibility

  • Interfaces with physicians and administrators to ensure financial growth and stability; apprises physicians of new and revised procedures.
  • Monitors accuracy of fee structure and reimbursement payment schedules from third party payers, all cash payment deposits and refunds.
  • Acts as resource person for resolution of complex billing situations.
  • Guides billing/clerical staff regarding billing and office/clerical functions.
  • Coordinates clinical documentation requests to business office to ensure timely appeals.
  • Develops and implements policies and procedures to facilitate billing and maximize case collections.
  • Reviews and recommends improvements for financial management of each billing area.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

  • Associate's Degree required, or equivalent combination of education and related experience.
  • 3-5 years of relevant experience, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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