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Sr Patient Account Representative Jobs (NOW HIRING)

Mountain Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Mountain Health Network

Patient Account Rep

Huntington, WV

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Mountain Health Network

Patient Account Rep

Huntington, WV

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

Marshall Health Network

Patient Account Rep

Huntington, WV · On-site

$17.50 - $23/hr

Cabell Huntington Hospital is seeking a full-time Patient Account Representative to work with our Business Office. The primary purpose of the Patient Account Representative is to complete billing ...

MemorialCare

Patient Account Rep Senior

Fountain Valley, CA · On-site +1

$25.22 - $36.57/hr

Patient Account Rep Senior Location: Fountain Valley Department: MCSS Patient Accounting Status: Full-time Shift: Days (8hr shifts) Predominantly Remote after training Pay Range: $25.22/hr - $36.57 ...

Addison Group

Patient Account Representative

Frisco, TX · Remote

$18 - $20/hr

Medical Collector (Patient Accounts Representative) - Remote Pay: $18 -$20 per hour Job Type: Direct Hire Location: Fully Remote (Must reside in an approved state) Schedule: Flexible Scheduling ...

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Sr Patient Account Representative information

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How much do sr patient account representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for sr patient account representative in the United States is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sr Patient Account Representative?

To thrive as a Sr Patient Account Representative, you need in-depth knowledge of medical billing, insurance processes, and patient account management, often supported by experience in healthcare finance or a related field. Familiarity with healthcare billing software, revenue cycle management systems, and knowledge of HIPAA regulations are crucial. Strong communication, problem-solving, and customer service skills help resolve billing issues and ensure positive patient interactions. These skills are essential for accurate account management, timely payment collection, and maintaining patient satisfaction in a healthcare setting.

What is a Sr Patient Account Representative?

Sr Patient Account Representatives are experienced professionals who manage and resolve complex patient billing and account issues within a healthcare organization. They are responsible for ensuring accurate billing, processing payments, handling insurance claims, and addressing patient inquiries regarding their accounts. These representatives often act as a liaison between patients, healthcare providers, and insurance companies to resolve discrepancies and ensure timely payment. They also assist in training junior staff and maintaining compliance with healthcare regulations.

What is the difference between Sr Patient Account Representative vs Patient Account Representative?

AspectSr Patient Account RepresentativePatient Account Representative
CredentialsHigh school diploma, some roles may require certification in medical billing or codingHigh school diploma, medical billing certification optional
Work EnvironmentHospital, healthcare facility, or medical billing officeHospital, clinic, or healthcare provider's billing department
ResponsibilitiesHandling complex billing issues, supervising junior staff, ensuring complianceProcessing patient payments, verifying insurance, basic billing tasks

The main difference between a Sr Patient Account Representative and a Patient Account Representative lies in experience and responsibilities. The senior role typically involves handling more complex billing issues, supervising staff, and ensuring compliance, while the standard role focuses on routine billing and payment processing. Both roles are essential in healthcare revenue cycle management and share similar work environments and credentials.

What are some common challenges faced by a Sr Patient Account Representative, and how can they be addressed?

Sr Patient Account Representatives often encounter challenges such as managing complex billing issues, resolving insurance discrepancies, and communicating sensitive financial information to patients. Balancing accuracy and empathy is key, as you’ll need to explain statements and payment options in a clear, compassionate way. Staying up-to-date with evolving insurance policies and leveraging electronic health record systems can help streamline processes. Strong collaboration with clinical staff and the finance team is also essential for effectively addressing account concerns and ensuring a positive patient experience.
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Sr Patient Account Representative jobs near you
Infographic showing various Sr Patient Account Representative job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 19% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,999 per year, or $25 per hour.

Patient Account Representative

Lawall Prosthetic and Orthotic Services

Wilmington, DE

$17.50 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Patient Account Representative (Back-End Processing) – Prosthetics amp; Orthotics Medical Office
Job Type: Full-Time
Location: Wilmington, Delaware
Position Summary
We are seeking a detail-oriented and organized Patient Account Representative to join our Prosthetics and Orthotics (P amp;O) team. This position is responsible for the back-end processing of patient accounts, ensuring all documentation, insurance requirements, and billing paperwork are complete and accurate before patients can receive their devices and claims are submitted. The ideal candidate is highly organized, enjoys working behind the scenes, and has experience navigating insurance and medical documentation in a fast-paced healthcare environment.
Key Responsibilities
  • Review patient files for completeness and accuracy before claim submission.
  • Verify and obtain required documentation, including physician orders, clinical notes, and Letters of Medical Necessity (LMNs).
  • Process insurance authorizations and ensure all payer-specific requirements are met.
  • Prepare and organize documentation for billing and reimbursement.
  • Follow up with physicians' offices, patients, and insurance companies to obtain missing information.
  • Monitor outstanding documentation and resolve deficiencies promptly.
  • Maintain accurate electronic patient records in compliance with HIPAA regulations.
  • Work closely with clinicians, front office staff, and billing personnel to ensure timely processing of patient accounts.
  • Assist with claim corrections, denials, and appeals by gathering supporting documentation.
  • Perform other administrative duties as assigned.
Qualifications
  • High school diploma required
  • Minimum of 1–2 years of experience in medical office administration, medical billing, insurance verification, or patient accounts preferred.
  • Experience with prosthetics and orthotics, durable medical equipment (DME), or healthcare reimbursement is highly desirable and a Plus, but not necessary.
  • Knowledge of Medicare, Medicaid, and commercial insurance guidelines is a plus.
  • Strong attention to detail and organizational skills.
  • Excellent written and verbal communication skills.
  • Proficient with electronic medical records (EMR) systems and Microsoft Office applications.
  • Ability to prioritize multiple tasks while meeting deadlines.
  • Commitment to maintaining patient confidentiality and HIPAA compliance.
Preferred Skills
  • Familiarity with medical terminology.
  • Experience working with insurance authorizations and documentation requirements.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and collaboratively within a team.
Benefits
  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement plan with employer contribution
  • Supportive team environment
Why Join Our Team?
Our company is dedicated to improving the lives of patients through high-quality prosthetic and orthotic care. As a Patient Account Representative, you'll play a vital role in ensuring patients receive the coverage and services they need by keeping documentation and insurance processes running smoothly. Your attention to detail directly contributes to excellent patient care and the financial health of our practice.

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