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Remote Patient Account Representative Jobs in Chicago, IL

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Entry Level Sales Account Representative - Remote (No Experience Needed) 100% Remote | Full-Time | Flexible Schedule | Training Provided A Chance to Start Something New From Home Looking for a career ...

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Patient Care Advocate Remote (IDAHO)

Deerfield, IL · On-site +1

$18 - $23.50/hr

Adds or updates insurance and pharma information in patient's record, or collect insurance information and alert appropriate teams to update the patient's account. * Creates patient activities as a ...

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Remote Patient Account Representative information

See Chicago, IL salary details

$12

$22

$29

How much do remote patient account representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote patient account representative in Chicago, IL is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.51 per hour, depending on experience, location, and employer.

What is a remote patient account representative?

A Remote Patient Account Representative is a professional who manages patient billing and account inquiries for healthcare providers from a remote location. They are responsible for handling patient accounts, processing payments, resolving billing issues, and answering questions about insurance and financial assistance. These representatives often interact with patients over the phone or via email, ensuring accurate account information and a positive customer experience. Working remotely allows them to perform these duties from home or another offsite location, utilizing secure digital platforms and communication tools.

What are the key skills and qualifications needed to thrive as a remote patient account representative?

To thrive as a Remote Patient Account Representative, you need a solid understanding of medical billing, insurance claims, and account management, often backed by a high school diploma or associate degree in a related field. Familiarity with healthcare billing software, electronic health records (EHR) systems, and knowledge of HIPAA regulations are typically required. Strong communication, attention to detail, and problem-solving skills help you resolve patient inquiries and navigate complex billing issues. These competencies are critical for ensuring accurate account management, timely reimbursements, and positive patient experiences in a remote setting.

What are some common challenges faced by remote patient account representatives, and how can they be managed effectively?

Remote Patient Account Representatives often encounter challenges such as navigating complex billing systems, effectively communicating with patients who may be frustrated about their accounts, and staying organized while working independently from home. To manage these challenges, it's important to develop strong time management skills, maintain up-to-date knowledge of healthcare billing practices, and utilize secure communication tools to collaborate with team members. Regular virtual meetings and ongoing training can also help keep remote representatives connected and informed about updates in policies or procedures.

What is the difference between Remote Patient Account Representative vs Remote Medical Billing Specialist?

AspectRemote Patient Account RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in medical billing or codingHigh school diploma; certification in medical billing/coding often preferred
Work EnvironmentHealthcare provider offices, hospitals, or insurance companies; remote options availableMedical billing companies, healthcare providers; primarily remote
Industry UsageHealthcare, insurance, hospital systems
Job FocusHandling patient accounts, verifying insurance, collecting paymentsProcessing medical claims, coding, and billing submissions

The Remote Patient Account Representative and Remote Medical Billing Specialist roles both operate within healthcare finance, often remotely. While the Patient Account Representative focuses on managing patient accounts and collections, the Medical Billing Specialist handles claims processing and coding. Both roles require similar certifications and work environments, making them closely related but distinct in daily responsibilities.

How to become a remote patient account representative?

To become a remote patient account representative, candidates typically need a high school diploma or equivalent, along with experience in medical billing, coding, or customer service. Familiarity with billing software and strong communication skills are important, and some employers may prefer certification such as Certified Patient Account Representative (CPAR). Training is often provided by employers, and the role usually requires attention to detail and the ability to work independently in a remote setting.

What are the most commonly searched types of Patient Account Representative jobs in Chicago, IL?

The most popular types of Patient Account Representative jobs in Chicago, IL are:

What are popular job titles related to Remote Patient Account Representative jobs in Chicago, IL?

For Remote Patient Account Representative jobs in Chicago, IL, the most frequently searched job titles are:

What cities near Chicago, IL are hiring for Remote Patient Account Representative jobs?

Cities near Chicago, IL with the most Remote Patient Account Representative job openings:

Infographic showing various Remote Patient Account Representative job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,892 per year, or $22.1 per hour.

Account Representative for Special Programs

Indiana Wesleyan University

Merrillville, IN • On-site, Remote

Full-time

Re-posted 24 days ago


Key responsibilities

  • Assist students in the special programs with class start processes, payment review, and account management.

  • Communicate with international students via phone, Salesforce, and Teams to provide support and updates.

  • Evaluate account balances, third-party payment reports, and implement past due procedures as needed.


Indiana Wesleyan University rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

73rd of 630 rated colleges and universities


Job description

Account Representative for Special Programs
Job no: 495138
Work type: Hourly (Full Time)
Location: Marion, IN, Merrillville, IN, Hybrid (2 Office / 3 Remote)
Categories: Business/Accounting/Finance
Job Title: Account Representative for Special Programs
Reporting Relationship: Account Coordinator for Special Programs
Unit: National & Global
Department: Student Account Services - IWU National & Global
Campus Location: This position is 2 days onsite either in Marion, IN or Merrillville, IN and 3 days remote hybrid schedule.
Summary of Position: The account representative for special programs will assist the Account Coordinator in all aspects of serving students who have applied to or enrolled in special programs, including processing class starts, reviewing payment reports, and managing account balances.
Duties and Responsibilities
  • Guide international students through the class start process, providing practical assistance as necessary
  • Calculate and communicate final balances prior to graduation for students in special programs
  • Evaluate reports for third-party payments according to established guidelines
  • Communicate with international students regularly via phone, Salesforce, and Teams
  • Evaluate account status for students in special programs and implement past due procedures as needed
  • Serve student needs during residencies either virtually or in-person
  • Other duties as assigned by Coordinator or other management

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
  • Associates degree required or work equivalent

Experience
  • Bookkeeping desired

Required Skills
  • Ability to work accurately with attention to detail and numbers
  • Analytical thinking skills
  • Ability to handle and prioritize multiple tasks
  • Excellent interpersonal skills relating effectively with staff, students, and other departments
  • Computer skills, primarily with Excel and web based programs

IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 13 Jul 2026 Eastern Daylight Time
Applications close: 20 Sep 2026 Eastern Daylight Time
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